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Redbubble

2.7

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Redbubble Reviews Summary

Redbubble's reputation is increasingly marred by significant concerns regarding its customer service and fee structure. Many artists express frustration over high deductions from earnings and a lack of transparency in the new tier system, which they feel undermines their profitability. Customers frequently report issues with product quality, including defective items and poor print resolution, alongside unreliable shipping and inadequate support when seeking resolutions. While some users appreciate the variety and quality of certain products, the overall sentiment suggests a declining trust in the platform, prompting many to consider alternative options for their creative endeavors.

This summary is generated by AI, based on text from customer reviews

service
276
value
269
shipping
274
returns
153
quality
248

We monitor reviews for authenticity

Minnesota
1 review
4 helpful votes
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Awesome place!
July 25, 2016

We are newlyweds traveling around Europe. It was our first time staying at that hotel.
The hotel is very modern, very clean, with great staff.
The view is breathtaking!
Its our favorite place no doubt!

Date of experience: July 24, 2016
New Jersey
1 review
0 helpful votes
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Wonderful and fun
July 25, 2016

I love Redbubble because I can find all sorts of different tv and movie shirts.

Date of experience: July 24, 2016
New York
1 review
0 helpful votes
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Best experience ever
January 18, 2021

It's always an awesome and wonderful experience when shopping with Redbubble; they know how to provide a fanboy his merch ;)

Date of experience: July 24, 2016
New Jersey
1 review
0 helpful votes
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I ordered a white graphic tee from the guys at redbubble, and they really cared to get me the right thing! I ordered a size up because I was worried it'd be too small, but ended up overcompensating and it being too big. I let redbubble know and they sent me a replacement, free of charge! The process was quick and the form on the website was very convenient and easy to fill out.

The only reason I gave them four stars was because the material of the tee could be better; it was a bit thin. But other than that, the design turned out great and they were very customer-froendly!

Date of experience: July 24, 2016
Texas
1 review
0 helpful votes
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Excellent service
July 24, 2016

I ordered a t-shirt for a friend, and it turned out to be the wrong size (my fault). RedBubble sent me a replacement shirt in the size I needed in a matter of days--no charge!

Date of experience: July 24, 2016
Georgia
1 review
0 helpful votes
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Mostly good
July 24, 2016

I ordered a shirt. It definitely had an odor to it, as though some of the chemicals from the decal application process were left on it. The shirt itself was ok quality. It looked a little cheap because the decal had a slight white edge to it.

The packaging was good - decorative. It made for a nice gift.

Date of experience: July 24, 2016
Texas
1 review
0 helpful votes
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Outstanding Customer Service
July 24, 2016

Very helpful customer service when I had to return a shirt for a different size. I would highly recommend this site to friends.

Date of experience: July 24, 2016
New York
1 review
0 helpful votes
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I was thoroughly pleased with the quality of the shirts at Redbubble. And I was very surprised at how exceptional the customer service is.

Date of experience: July 24, 2016
Virginia
1 review
0 helpful votes
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Not bad
July 24, 2016

Shirt are good quality. Usually have the designs no one else has

Date of experience: July 23, 2016
Oregon
1 review
0 helpful votes
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Graphic tshirts
July 23, 2016

Overall I'm satisfied one of my orders was delayed but the customer service help was helpful and answered my questions

Date of experience: July 22, 2016
Minnesota
1 review
0 helpful votes
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The best!
July 23, 2016

Redbubble always has great deals on stuff you can't get anywhere else.

Date of experience: July 22, 2016
New Mexico
1 review
0 helpful votes
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Love the site
July 23, 2016

Great shirts, had only one shipping issue that redbubble fixes fast, wish the shirts were cheaper but it's good costumer service

Date of experience: July 22, 2016
Virginia
1 review
0 helpful votes
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My Experience with Redbubble
July 23, 2016

My experience with Redbubble has been great. I can really tell they have "Customer Obsession" as a very important value. I had ordered a shirt, but the print had come out blurry and when I contacted Redbubble for the issue they were immediately ready to take care of the issue and they did. All shirts are also very good quality.

Date of experience: July 22, 2016
Colorado
1 review
0 helpful votes
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Excellent
July 23, 2016

I was extremely impressed with the quality of service from Redbubble. I felt like I was dealing with intelligent human beings instead of machines. That's rare to find today. I was very satisfied. I recommend Redbubble to everyone I know.

Date of experience: July 22, 2016
West Virginia
1 review
0 helpful votes
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Wonderfully Surprised
July 23, 2016

My issue was 'unfixable' due to issues outside Redbubble's control, so RB gave me a new product AND didn't ask for the flawed one back, saving me a trip to the post office. More than I expected!

Date of experience: July 22, 2016
Wisconsin
1 review
0 helpful votes
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Love Redbebble
July 23, 2016

I love the site, excellent product, talented artists

Date of experience: July 21, 2016
Colorado
1 review
0 helpful votes
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Red Bubble Art
July 23, 2016

I ordered a print by Gordon Pegler, who is a personal friend. And, I ordered a selection of stickers to adorn my vehicle. I received the order in good time and in good condition.

Date of experience: July 21, 2016
Pennsylvania
2 reviews
0 helpful votes
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Great customer service
July 22, 2016

Their shirts can be kind of hit and miss (often times the colors are off from what's shown online), but the customer service is great! They generally don't even ask me to return the shirt if it's not to my liking and I want an exchange/refund. (Of course I always provide a photo of my problem with the shirt so that they know I'm not just making things up.)

Date of experience: July 21, 2016
New Hampshire
1 review
0 helpful votes
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Shopping
July 22, 2016

Redbubble always delivers and makes it fun to boot

Date of experience: July 21, 2016
New Hampshire
1 review
0 helpful votes
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Printing error.
July 21, 2016

I purchased a sweatshirt as a gift. The selection and print colors I had picked looked good in the picture, but when I received it, it was so dark, it's barely legible. I know that things are always a gamble online however it was rather expensive and now non returnable. I was just disappointed with the quality of the product.

Date of experience: July 21, 2016
Red B. Redbubble Rep
over a year old

Hi There,

Thank you for leaving us your feedback.

We're so sorry that sweatshirt didn't turn out quite how you had expected! Worry not, we're keen to make things right and one of our Customer Experience Reps will be in touch soon to sort out a swift solution for you.

If you have any other questions or comments, do let us know!

Warmest wishes,
Redbubble

From the business

Redbubble sells custom designed products--tshirts, sweatshirts, iPhone cases, posters, etc.--based on user-submitted artwork. Redbubble is based in Melbourne, Australia.


redbubble.com
Founded in 2006
Melbourne, Victoria, Australia