Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Records Finder

Records Finder

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Access over 2 billion public records from thousands of federal, state, city and municipal sources


recordsfinder.com
Boston, MA, United States
How would you rate Records Finder?
grey stargrey stargrey stargrey stargrey star

Records Finder Reviews Summary

Records Finder has a rating of 3.6 stars from 8,122 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.

This company responds to reviews on average within 2 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Linda S.
Unfollow Linda S.
Share Review
Report Review

Don't appreciate being told I will be billed again in a week for $14.98 - that is not what I signed up for. Will be canceling this now.

Records Finder attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 9, 2020
California
1 review
0 helpful votes
Follow Priscilla U.
Unfollow Priscilla U.
Share Review
Report Review

Thank you Records Finder; you deserve to be recognized for helping us recover some amount of money that we're not even aware of!

Date of experience: September 8, 2020
California
1 review
0 helpful votes
Follow Ellie B.
Unfollow Ellie B.
Share Review
Report Review

You are asking far too soon, and that is annoying. Wait until I've had a chance to use the system!

Records Finder attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 8, 2020
Texas
1 review
0 helpful votes
Follow Nancy C.
Unfollow Nancy C.
Share Review
Report Review

The search ignores the filtering and shows too many results.

Records Finder attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 8, 2020
Ireland
1 review
0 helpful votes
Follow Mrs P.
Unfollow Mrs P.
Share Review
Report Review

So far the experience has been straightforward and I'm excited at the prospect of finding my ancestor

Date of experience: September 8, 2020
Colorado
1 review
0 helpful votes
Follow Carla G.
Unfollow Carla G.
Share Review
Report Review

Fast but not done
September 7, 2020

Fast but not done. Can't understand why my opinion is sought before the experience has ended.

Date of experience: September 7, 2020
Florida
2 reviews
0 helpful votes
Follow Margaret X.
Unfollow Margaret X.
Share Review
Report Review

I haven't had any experience so far… There is nothing to rate.

Records Finder attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 7, 2020
California
1 review
0 helpful votes
Follow Stephen E.
Unfollow Stephen E.
Share Review
Report Review

I d prefer to see what I've invested I have cell phone crap can we move on no this is my Dad I'm enquiring About not real comfortable OK. Thankyou.

Records Finder attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 7, 2020
California
1 review
0 helpful votes
Follow Paula L.
Unfollow Paula L.
Share Review
Report Review

Since these are public, I don't like having to pay

Records Finder attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2020
Michigan
1 review
0 helpful votes
Follow Patricia O.
Unfollow Patricia O.
Share Review
Report Review

Very easy to fill out the questions, names, dates etc

Date of experience: September 6, 2020
Arizona
1 review
0 helpful votes
Follow Joseph X.
Unfollow Joseph X.
Share Review
Report Review

Good so far, couple error's, but nothing important.

Date of experience: September 6, 2020
Czechia
2 reviews
0 helpful votes
Follow Alexander X.
Unfollow Alexander X.
Share Review
Report Review

This question seems appropriate because I tried to contact your support, without any luck, to find out how your automatic charging works because I only have a one off request which I'm happy to pay $1 for but can't see any point at this stage of being a subscriber?

Records Finder attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 6, 2020
North Dakota
1 review
0 helpful votes
Follow Sharlene X.
Unfollow Sharlene X.
Share Review
Report Review

I've wanted to try this one for a ling time, they look like they have so much information on names

Date of experience: September 5, 2020
Christina G. Records Finder Rep
over a year old

Hello Sharlene,

Thank you for leaving us with such an excellent rating. Our top priority is your experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you again!

If there's anything that we can assist you further, please feel free to reach out to our support team through chat, email, or call us at 1-800-433-0567.

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, seven days a week

Illinois
1 review
0 helpful votes
Follow Roy P.
Unfollow Roy P.
Share Review
Report Review

Just saw that you were going to charge me again on the 12th, not impressed with that

Records Finder attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 5, 2020
Texas
1 review
0 helpful votes
Follow Lynndee O.
Unfollow Lynndee O.
Share Review
Report Review

Haven't started yet, but buying an auction house and need info

Date of experience: September 4, 2020
Christina G. Records Finder Rep
over a year old

Hello Lynndee,

Thank you for leaving us with such an excellent rating. Our top priority is your experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you again!

If there's anything that we can assist you further, please feel free to reach out to our support team through chat, email, or call us at 1-800-433-0567.

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, seven days a week

California
1 review
0 helpful votes
Follow Adam H.
Unfollow Adam H.
Share Review
Report Review

Thank but I'll be able to rate you better once I look at what was provided.

Date of experience: September 4, 2020
Christina G. Records Finder Rep
over a year old

Hello Adam,

Thank you for leaving us with such an excellent rating. Our top priority is your experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you again!

If there's anything that we can assist you further, please feel free to reach out to our support team through chat, email, or call us at 1-800-433-0567.

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, seven days a week

California
1 review
0 helpful votes
Follow Lia S.
Unfollow Lia S.
Share Review
Report Review

Very user friendly i had no problem an i'm not tech. Person what so ever

Date of experience: September 4, 2020
Christina G. Records Finder Rep
over a year old

Hello Lia,

Thank you for leaving us with such an excellent rating. Our top priority is your experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you again!

If there's anything that we can assist you further, please feel free to reach out to our support team through chat, email, or call us at 1-800-433-0567.

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, seven days a week

Texas
2 reviews
1 helpful vote
Follow Susan A.
Unfollow Susan A.
Share Review
Report Review

Haven't gotten very far yet
September 4, 2020

Haven't gotten very far yet. Think you might be jumping the gun?

Date of experience: September 4, 2020
Christina G. Records Finder Rep
over a year old

Hello Susan,

Thank you for leaving us with such an excellent rating. Our top priority is your experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you again!

If there's anything that we can assist you further, please feel free to reach out to our support team through chat, email, or call us at 1-800-433-0567.

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, seven days a week

New Jersey
1 review
0 helpful votes
Follow Steven Q.
Unfollow Steven Q.
Share Review
Report Review

Good site to find your families on thank you so much

Date of experience: September 3, 2020
Christina G. Records Finder Rep
over a year old

Hello Steven,

Thank you for leaving us with such an excellent rating. Our top priority is your experience and satisfaction, and your review reaffirms the hard work we put in every day. We look forward to assisting you again!

If there's anything that we can assist you further, please feel free to reach out to our support team through chat, email, or call us at 1-800-433-0567.

Sincerely,
Christina
RecordsFinder.com
Customer Care Team
1-800-433-0567
Open 24 hours a day, seven days a week

Illinois
1 review
0 helpful votes
Follow Cheryl V.
Unfollow Cheryl V.
Share Review
Report Review

I paid to find a license plate number and I something else

Records Finder attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: September 3, 2020