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Records Finder Reviews Summary
Records Finder has a rating of 3.6 stars from 8,131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.
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Very nice and helpful understanding and percise knowledgeable made a uncomfortable situation as pleasant as possible
The report was a little more extensive than what I saw on the site without paying, but it did not give me the information I needed. I wanted to find the owner of the vehicle so that I could ask them to move their car, but that information was not included. I also did not want a subscription and did not appreciate the inconvenience of having to cancel afterwards.
Hello Roy,
We sincerely apologize if we could not provide the owner of the vehicle you were searching for. The License Plate information you are trying to check might be restricted access and under the Driver's Privacy Protection Act (DPPA) protection. We source our information from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
We can confirm that your account has been canceled; our company will no longer bill you. Rest assured; we will be improving our services and become better in the future. If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I needed to cancel my membership. Stephen was very helpful.
Hello Nicole,
Thank you for sharing your feedback! We're happy you're satisfied with the assistance you received from Stephen. We'll ensure he reads your review; this will make his day.
We look forward to working with you again. Have a wonderful day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Janurary 2,2023.
I found the service received from LuLu (and on a day that most businesses are closed), to be professional and exceptional. Thank you and I will not hesitate to recommend to anyone who has a need.
Kerry
Hello Kerry,
Thank you for your review! We're happy you're satisfied with the assistance you received from Lulu. We'll ensure she reads your review; this will make her day. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It was okay it wasn't the information I thought as I know some already that wasn't included so the details are not super accurate
Hello Alyssa,
We appreciate your feedback and are sorry that you were dissatisfied with the report. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Our data may contain errors and omissions due to legal state restrictions that are not in our control.
We would love to assist you and improve your experience. Please give us a call or send us an email at [email protected]. We look forward to hearing from you! Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I got the information I needed. Your site was very easy to use. Thank you
Hi Betsy,
Thank you for leaving us an excellent review. We're happy that you were satisfied with our report and found our site easy to use. We work hard to meet expectations like yours, and we're delighted we hit the mark for you.
If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Please cancel my subscription...did not get the information I wanted
Hello Christine,
We're sorry that you could not find the information on our site. We can confirm that your account has been canceled; our company will no longer bill you.
We also would love to turn things around and help you at no extra cost. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a wonderful day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Great service…would use again. I just don't like being told to write a review
Hello Nolan,
Thank you for taking the time to leave us a review despite receiving an unwanted survey request. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
She helped me find my answer in 2 minutes. Great Customer Service.
Hi Mike,
Thank you for your excellent review! We're happy you're satisfied with the assistance you received. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. We hope that you will also recommend us to others. Have a wonderful day ahead, and have a happy holiday!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The information was specific enough, so I don't have to look for anything else
Hello Mykhailo,
Thank you for your excellent review! We're happy you found the information you needed. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. We hope that you will also recommend us to others. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Not much info for the money I'm sure there are a lot of higher quality sites for less money.
Hello David,
We're sorry that you could not find the information on our site. We would love to turn things around and help you at no extra cost. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a wonderful day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Horrible scamming company. Couldn't even find the information I needed so I canceled the same day and they keep trying to charge my card $24.95! Tried calling and can't even get someone on the phone. This is ridiculous and times are to tough to be throwing out $25 like that especially for a website I dont even use! CANCEL MY ACCOUNT & STOP BILLING ME!
Hello Yulia,
Oh no! I'm sorry to hear about what happened. I've checked your account and can see that it was successfully canceled. Rest assured, we did not bill you for the account renewal. We have also sent you an email about what happened. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It was a great experience and low cost and I got exactly what I needed.
Hi Tonya,
Thank you for your excellent review! We're happy you're satisfied with the service and our low-cost prices. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hi Linda,
We're happy you had a good experience using our service and found the information needed. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
When I finished using the site, and didn't have further use for it, I found it very easy to cancel by simply calling the 1-800 number. Maggie was very helpful!
Hello Carol,
Thank you for sharing your feedback! We're happy you're satisfied with the assistance you received from Maggie. We'll ensure she reads your review; this will make her day.
We look forward to working with you again. Have a wonderful day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Not easy to use not much info gained. Not worth the effort
Hi Ronald,
We're sorry that you had a hard time using the site and to hear that you were not satisfied with the report you received. Please know that we source our information from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions that are not in our control.
I've checked and can see that you requested a report when you gave us a call. One of our researchers will get back to you in 24 to 48 hours. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Didn't like it. The website doesn't give you all the information, you have to pay little by little for the information.
Hello Georgina,
Thank you for taking the time to give us a review. We sincerely apologize if we could not provide additional information about the vehicle you were searching for. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
We can confirm that your account has been canceled; our company will no longer bill you. Rest assured, we will be improving our services and become better in the future. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Very pleased w records finder
Would of never gotten the correct info had I not contacted them
Hello Belinda,
Your review is highly appreciated! We’re happy that you are satisfied with our service. We always put the satisfaction of our customers first, and we are delighted that we were able to deliver that. We hope that you will also recommend us to others!
If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I am mostly satisfied with the results but was not the best search of this type i used for the same plate number so there are better options available but was enough to confirm the intended information
Hello Anastacia,
We appreciate your feedback and are sorry to hear that you were not satisfied with the report you received. We want to change your experience and assist you in getting the information.
If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hi Sandra,
Thank you for your kind words. We're happy to hear that you're satisfied with customer service! We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Brian,
Thank you for sharing your feedback! We're happy you're satisfied with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315