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Records Finder Reviews Summary
Records Finder has a rating of 3.6 stars from 8,104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.
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Junie was so helpful with services, he was able to help me with an issue I had on my account so I am very very thankful
Hello Gabrielle,
Thank you for sharing your feedback! We're happy you're satisfied with the assistance you received. We'll ensure he reads your review; this will make his day. Have a wonderful day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Not very happy at all. I was searching for the present owner and previous owners. Then a additional fee popped up showing a additional charge for this information and then read you only provide information available to you. You can correct me if I am wrong.
Hello Edward,
We appreciate your feedback, and we're sorry that you were not satisfied with the report you received. The License Plate information you are trying to check might be restricted access under the Driver's Privacy Protection Act (DPPA) protection. We source data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
The Premium reports are optional add-on services separate from your subscription. Nonetheless, you can exit the pop-up notification, and it will continue running the search without additional fees.
If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was very happy that i received a call back. She got me the info i was looking for.
Hello Ann,
We're happy you're satisfied with the assistance you received from customer service. Have a wonderful day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Site states to show previews owners of vehicles while only shows dates of purchase or registration
Hi Nathan,
I'm sorry you did not find the information you were looking for; please know all customers are welcome to run a preliminary search.
The Preliminary Search accesses people's databases to verify that the person exists and is just a preview of the possible results available once you've subscribed to our services. I have also searched on my end to see if I could help yield the results you may need, but I was unsuccessful. It could be that the license plate might be restricted access under the Driver's Privacy Protection Act (DPPA) protection.
Please let me know if you need further assistance. You can send us an email at [email protected]. Have a nice day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hi Hannah,
Thank you for leaving us such an excellent review! We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and we hope you'll have a wonderful weekend!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Used it to help find info on my late father in laws life insurance.
Hello Matthew,
Thank you for sharing your experience with us! We are happy that you are satisfied with the service. We strive tirelessly to meet expectations like yours, and we're delighted to achieve them. If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I accidentally purchased a subscription and was a little irked but the customer service was great and cancelled the subscription for me without hammering me to stay and double checked my last purchase so I knew I did it myself. Then they proceeded to refund the money for that accidental purchase was overall very patient.
Hello Victoria,
Thank you for sharing your experience with us! We are happy that you are satisfied with the assistance you received. We look forward to working with you again. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hello Thomas,
Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Easy to use, easy to read, easy to pay, easy to save.
Hello David,
Thank you for leaving us an excellent review. We're happy that you were satisfied with our service. We work hard to meet expectations like yours, and we're delighted we hit the mark for you.
If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Spoke with Tom and he handled my billing concerns very professionally. He also had the knowledge to handle the issues to my satisfaction
Hi John,
Thank you for your kind words. We're happy to hear that you're satisfied with customer service! We work hard to meet expectations like yours, and we're delighted we hit the mark for you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I was able to find the person but no Divorce record was found. We have been divorced for almost 3 years. No record found? Disappointed.
Hello Craig,
We appreciate your feedback and are sorry that you were dissatisfied with the service. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Our data may contain errors and omissions due to legal state restrictions that are not in our control.
Upon checking, I can see that you have already reached out to customer service. We can confirm that your account has been canceled; our company will no longer bill you. Rest assured; we will be improving our services and become better in the future. If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I took a license plate of a thief in the area and got all the info to follow up.
Hello Jeanette,
Thanks for the excellent review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I have solid information that Mr. X, a resident of Kansas, died in New Mexico on a particular date a few years ago, but I need to confirm it. I found records of Mr. X in Kansas, but no death record. I searched in New Mexico, and it can't find him, because he never resided in there. I am left without an answer.
Hello Mary,
Thank you for taking the time to give us a review. Please accept my apologies if we were not able to satisfy your needs. We want to change your experience and assist you in getting the information. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured; we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Very informative and thorough. Their customer service is stellar as well!
Hello Chris,
We're happy you're satisfied with the assistance you received. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I wanted to check to see if my car title still reflected a lien on it. The report had no information about this at all. It had a ton of information on it that I already know and not the information I needed, so no value.
Hi Allen,
We appreciate your feedback, and we're sorry you were dissatisfied with the report you received. We want to turn things around and assist you in getting the information you need. If you wish, we can schedule a call the soonest you are free, or you can reach out to us via email at [email protected]. Rest assured; we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Was good! Got what I was looking for. Glad I checked it out. Thank you very much.
Hi Samuel,
Thank you for leaving us an excellent review. We're happy that you were satisfied with our report. We work hard to meet expectations like yours, and we're delighted we hit the mark for you.
If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I downloaded the app looking for info it couldn't supply.I called their customer service explained the issue and she took care of it quickly.Refunded my money and canceled the subscription for me while I was on the phone.Couldn't ask for better.
Hi Curtis,
Thank you for your excellent review! We're happy you're satisfied with the assistance you received. This is an experience we always want our customers to have, and we're delighted we hit the mark for you.
We look forward to seeing you again! Have a wonderful day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
The information received was not up to date, i needed a recent car history however the history provided dated back to 2011.
Hello Dadriann,
We appreciate your feedback and are sorry that you received outdated information. Please know that we source our data from records made freely and publicly available by the state, and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
This may also happen if the vehicle is under any of the following conditions:
(1) has been newly purchased/transferred;
(2) hasn't been updated for a long time;
(3) has been purposely removed for privacy, confidentiality, and security by an individual or the state.
We constantly update our records, and to get you notified of any newly available information, you can set alerts on your searches in the ‘My Alerts’ section of your account. In the meantime, please request access to further updated records from your nearest DMV.
If you need anything else, please do not hesitate to contact us at your most convenient time. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I got the report then it offered me the premium report with more info which I got and that didn't have anything more to it. I found more info for free than through record finder.
Hi Cheryl,
Thank you for leaving us your feedback, and I apologize if you were not satisfied with the report. We source our information from records made freely and publicly available by the state and local offices, agencies, and departments. Our data may contain errors and omissions due to legal state restrictions that are not in our control.
I would love to improve your experience and assist you with your search. If you wish, we can schedule a call the soonest you are free, or you can reach out via email at [email protected]. Rest assured; we’re here to help you.
I am looking forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Hello Jimmy,
Your review is highly appreciated! We're happy you had a great experience with the service. This is an experience we always want our customers to have, and we're delighted we hit the mark for you. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315