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Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder Reviews Summary
Records Finder has a rating of 3.6 stars from 8,128 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.
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recordsfinder.com promise to give owner detail and financing/lien info about the vehicles but they do not provide such information once you order and pay. All they give is the specs of the vehicle which anyone can get from the internet or the dealer. Do NOT order: they mislead and give false advertising. Avoid at all cost!
I felt the information provided was essentially what I could have found myself for a cost of $2.95,
I thought! Now I have to dispute a charge made to my account for $24.95! Damnit!
I was told by PayPal I have to provide a billing agreement and a cancelation notice. Where do I find that!
Can you help with it? I was under the impression I was doing one search at a cost of $2.95….and I was very disappointed with what it came up with. Never ever again! It's not worth the hassle of getting their fingers out of my account!
Danelle Kewish
Hello M,
Thank you for your feedback. We give customers an Order Summary on the checkout page detailing their subscription. Customers must tick the box confirming they have read the Terms of Service and Billing before purchasing.
You can also check this out at https://recordsfinder.com/terms/.
After reviewing your account, we found no cancellation requests within the trial period; thus, the monthly membership fee was applied. We cannot provide a refund because of a disputed charge on the account. To check the status of your dispute, please visit this link:
https://www.paypal.com/us/cshelp/article/how-do-i-check-the-status-of-my-dispute-or-claim-help181
Again, thank you for your feedback. Have a nice day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Joan was very helpful and understanding and did exactly what I asked. Thank you!
Hello Lisa,
Thank you for sharing your feedback! We're happy you're satisfied with the assistance you received. We work hard to meet expectations like yours and are delighted we hit the mark for you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Complicated, but am sure will get through it soon.
Hi Antonia,
Thank you for this excellent review! We're happy you're satisfied with the service. If you need further assistance, feel free to contact us anytime. Have a great day ahead!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I received all of the information I needed. This was a very good experience.
Hi Kevin,
Thank you for leaving us such an excellent review! We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day.
If you need further assistance, please do not hesitate to contact us at your most convenient time. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Looking for VIN records to determine if vehicles were salvaged or stolen. The info exceeded expectations.
Hello Michael,
Thank you for your excellent review! We're happy you found the information you needed. We work hard to meet expectations like yours and are delighted we hit the mark for you. We hope that you will also recommend us to others!
Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Did not find the what I was looking for.or anything connected to him.
Hello Judith,
Thank you for taking the time to give us a review. Please accept my apologies if we were not able to satisfy your needs. We want to change your experience and assist you in getting the information. If you wish, we can schedule a call the soonest as you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Couldn't cancel my subscription so was charged for a month, emailed them about the problem with the website and they promptly canceled my subscription and refunded the monthly charge.
Hi Oliver,
Thank you for taking the time to leave us a review! We're happy you're satisfied with customer service. We work hard to meet expectations like yours and are delighted we hit the mark for you.
We look forward to working with you again. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
It's a scam for sure what I was told they had they didn't. My info was not right. Wasted money on the trial, then it got worse I was auto charged 24.95 to my PayPal. Anything you want they ask for more money. Auto renewal even if you never logged in again! Account cancellation purposefully broken and always says it wasn't submitted! Saying to remove certain characters whatever that means it was just words typed into the Box. I'm so mad! They stole my money!
Hello D,
I’m sorry the service didn’t meet your expectations. On our checkout page, we provide an Order Summary with a checkbox for the customer to acknowledge the terms before payment. We also state the subscription details, including that customers will be billed for a monthly subscription if a customer does not cancel during the 7-day trial period.
You may check our Terms of Service at https://recordsfinder.com/terms/.
I want to look into your feedback further, but I can’t find your account using the name provided in this review. Please get in touch with me at [email protected] or call 833-922-2315. I want to resolve this for you!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Was able to get more information here than any other site I tried.
Hello Melody,
Thank you for your excellent review! We're happy you found the information you needed. We work hard to meet expectations like yours, and we're delighted we hit the mark for you. We hope that you will also recommend us to others!
Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Hello Dan,
Thank you for taking the time to give us a review. Please accept my apologies if we were not able to satisfy your needs. We want to change your experience and assist you in getting the information. If you wish, we can schedule a call the soonest as you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I'm having legal problems with my family and have been doing my own research when possible. Bought the 7 day trial, used it the first two days and then was occupied with other projects. I was billed for the month and when I came back to it several days later, I found out that because of where I live, I can't access the service. I contacted customer service pretty much expecting the run around, but to my surprise Joan and their staff had the whole thing figured out and a fair resolution in place in like 24 hrs. It turned out to be a breathe of fresh air it what was otherwise a stagnant week. Thanks again for your prompt assistance.
Hi Mark,
Thank you for leaving us such an excellent review! We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and have a great day!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
There is no name details for the oder which I want
Hello Priya,
I’m sorry you did not find the information you were looking for. I have also searched on my end to see if I could help yield the results you may need, but I was unsuccessful. It could be that the license plate might be restricted access under the Driver’s Privacy Protection Act (DPPA) protection. We source data from records made freely and publicly available by the state and local offices, agencies, and departments. Data may contain errors and omissions due to legal state restrictions not in our control.
Rest assured; we will be improving our services and becoming better in the future. If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Forcefully making me do this, made me change it to 1.
Hello Zachary,
Thank you for your feedback. I'm sorry you feel forced to write a review. This is not something we want our customers to feel. I'll check on this to keep it from happening again.
Please let me know if there's anything else I can help you with. Have a great day ahead, and stay safe!
Sincerely,
Lovely
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
I paid for a membership to reverse look up a harassing number but no records could be found so I contacted customer support and "bee" instantly contacted me on live chat and began looking into my problem. Unable to find any additional information on the number she gave me contact information to report my problem to and refunded my membership fee and answered all my questions politely and thoroughly. She made a unpleasant situation very pleasant and I can't express how satisfied I am with her assistance. I would recommend the customer service I received to everyone. I have never been helped faster or more professionally with any company I have ever dealt with.
Hi Dustin,
Thank you for leaving us such an excellent review! We are thrilled you loved your experience, and the whole team will be happy to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. So thank you for your kind words, and have a great day!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
In a few words this website works like a charm, do what you have to do and you will get the results your looking for!
Hello Jose,
Thank you for this fantastic review! We're happy you're satisfied with the results you received. The whole team will be glad to read what you wrote. We prioritize customer experience and satisfaction, and your review reaffirms the hard work we put in every day. We hope that you will also recommend us to others. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Trying to find a vehicle vin through vehicle registration that my father had registered in 1985
Hello Joseph,
Thank you for taking the time to give us a review. Please accept my apologies if we were not able to satisfy your needs. We want to change your experience and assist you in getting the information. If you wish, we can schedule a call the soonest as you are free, or you can reach out to us via email at [email protected]. Rest assured, we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Good to know this stuff on loved ones and new friends
Hello Jessica,
Thank you for sharing your experience with us! We are happy that you are satisfied with the service. We always value our customers’ experiences and satisfaction, and your review makes us want to work harder.
If you need anything else, please feel free to contact us anytime. Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Your phone rep, Gisel, was fantastic. However, almost all of the information provided by Recordsfinder was about other individuals with no connection to the person of interest. What little relevant information the report contained was available from free sources and I had it already. The report stated certain types of information was unavailable for the individual when in fact it IS available. The report is useless.
Hi Brandy,
We value your feedback and are happy to know you're satisfied with the customer service you've received. I apologize that you could not find information on our site. We gather data from various sources, including courthouses, white page databases, vital records registries, social networks, archives, and other public record sources. As a result, some of the records we acquire may have errors. We cannot guarantee the accuracy or completeness of any records because they come directly from other sources.
We want to change your experience and assist you in getting the information. If you wish, we can schedule a call the soonest as you are free, or you can reach out to us via email at [email protected]. Rest assured; we're here to help you.
We look forward to hearing from you. Have a great day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
Website appears to be informal but I didn't utilize much so I'm unable to explain more in depths however it's a lot on the website
Hello Andrea,
Thank you for taking the time to leave us a review despite not fully utilizing the service yet. Please let us know if you need assistance, especially with your searches. Please give us a call or send us an email at [email protected]. Rest assured; we are here to help.
Have a fantastic day ahead, and stay safe!
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Daniel,
I’m sorry to hear about the dissatisfaction with the report you received. Please know all customers are welcome to run a preliminary search for free, and this will provide a preview of the possible results available when you subscribe to our services.
I want to look into your feedback further, but I can’t find your account using the name provided in this review. Please contact me at [email protected] or call 833-922-2315, and I’ll be more than happy to assist you. I hope to hear from you.
Sincerely,
Arden
Voice Of Customer Specialist
Recordsfinder.com
+1 833-922-2315