Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Access over 2 billion public records from thousands of federal, state, city and municipal sources
Records Finder has a rating of 3.6 stars from 8,131 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Records Finder most frequently mention customer service, easy access and background check. Records Finder ranks 4th among Government Records sites.
We monitor reviews for authenticity
You just billed me monthly and i want to get out of this, i thought i was just paying for the report
Easy to move around site, and straight to we're I wanted to go! 5 star!
Search was advertised as FREE but really was not! Makes me suspect of being scammed by bogus service and data retrieved. Your BBB A+ rating is the only reason I am going to try your service at this time. This is just for a informational request to see what is out there.
I like it if I did it have to pay for every little thing that it says I can get from beginning in one payment. It's a gimmick and want use again
This site is so misleading! It appears that there are arrests for any name you search then you pay the fee and it updates to say "no records found".
I searched my name, came back with 5 or 6 reports from different states and addresses, only lets me view 1, i downloaded others, but says i need to pay, why?
Did a report and did not receive it after I paid for it.
You have helped me a lot over the last few months. Thank you
Not able to access information, such as background checks, that were shown available prior to signing up.
Hard to figure out how to get report after I paid for it
1
Before i paid the 15 bucks or whatever I had the search result I wanted, but now that I"m using the paid service it won't show the result
I appllied for a vehicle vin search and got NOTHING. Please credit my paypal account th $18 bucks you took from me.
You see the person but when you ask for the report there is no report
Didn't give me any of the info it said it would after i paid. Waste of money.
False information and you've asked me to rate this site before I could even use it.
This is a major rip off. I want a refund. I wanted some information on my marriage license and divorce decree. No information was found!
Looking up info on motor vehicle owner... just gives what kind of vehicle and motor etc... This sucks. RIP OFF>>>>>>>>>>
I sat here for 11 minutes waiting on my report and, then as soon as I pay the fee... I have to order the dang report AGAIN! That is nothing less than AGGRAVATING! THE SITE SAID MY REPORT WAS READY ALREADY... WHERE THE------IS IT?
I only found out my name and old address, that's it. I have more than that in the past few years I couldn't look up anything else besides that.
Answer: Complete lie and no information ever found, no refund offered. Nothing except onoing lies
Answer: Hi Daniel, We'll be more than happy to help you with this. Please give us a call or send an email to [email protected]. We look forward to hearing from you! Have a nice day ahead, and stay safe! Sincerely, Lovely Voice of Customer Specialist
Answer: Hello Yulia, Thank you for reaching out! I've checked your account and can see that you have contacted customer service. We have sent you an email confirming that the account was canceled and your account deactivated. Rest assured, our company did not charge you. Please let us know if there's anything else we can help you with. Have a nice day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Specialist Recordsfinder.com +1 833-922-2315
Answer: Hello Cherrita, Thank you for reaching out to us via Sitejabber. I understand what it might feel like to get charged for something you believed was cancelled. Please allow me to explain why you have been charged, after taking a look at your account, it appears we have not received an email in regards to cancellation. Also, on the checkout page, it's the customer that must agree to billing terms. These terms clearly state that if the customer chooses to cancel their account within the trial period, the trial fee will be the only amount billed. If the account is not canceled after the trial period, the customer will be charged the monthly billing fee. Please do not worry though, our Customer Care Team has already refunded the last three rebills that have occurred. Please allow 3-5 business days for the funds to be placed back onto your account. If you still have questions or concerns please do not hesitate to contact us.

