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RaveReady Reviews Summary
The company's reputation is significantly marred by consistent complaints regarding poor customer service and unreliable order fulfillment. Customers frequently report long delays in processing and shipping, often coupled with a complete lack of communication from the company. Many express frustration over unresponsive customer service channels, making it difficult to resolve issues or obtain refunds. While some customers appreciate the product selection and pricing, these positives are overshadowed by the pervasive sentiment of dissatisfaction and distrust, leading to recommendations to avoid purchasing from this company altogether.
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They have free shipping! I wore it to a NRG this year and got so many compliments my friend even liked it so much she bought one herself! I recommend.
Love there items and super fast shipping
Packaged well and detailed instructions before use
Good! I wont hesitate to recommend
Fast shipping! And the outfit hugged my body just right i would say its true to size. From now my shopping would be from rave ready.
They make everything a breeze when it comes to fixing wrong orders or wanting to order online. They are always so friendly. Thanks!
I ordered something and asked for a tracking number about two times now and I need to know where it is because I have it delivered to my work. They emailed me back the first time, the second time they did not respond. You should have tracking numbers attached to the packages sent out.
So happy with the good service and good quality clothes. Really happy with the quick and fast shipments. In love with product quality and colors too, the clothes are as bright as the picture. So happy.
After they have your money, they disappear. No customer service phone number. Only email, which they don't answer. Their website says don't send multiple email because it slows down the process Thats a clue right there. Retuned an item per their specific instructions and have yet to receive a refund. No reply to my email asking about the refund and two weeks later no refund and no reply. Does anyone work there?
Love this site! They have really cute items and I also love that it tells you what size the models are wearing as well as their height. Some of the stuff is expensive but I have found some stuff that was a really good deal. The shipping is super fast and inexpensive. I will continue to shop with this site as it is my favorite.
It's been two weeks and I still haven't received my money back from the purchase I returned to them. The package was sent back to them and RETURNED the 21st. Do NOT buy from this company at all! If I don't get my money back within the next week I'll be looking at legal options. Seriously, stay clear of this company.
I have ordered from these guys several times. Their service has been so so and the items have been about 70/30 good or bad. The last pair of shoes and dress I got was great though.
I have missing a item, and the seller send me immediately when I contacted. Will continue to purchase more in the future.
Thanks Craig! You rock!
I've been wanting to order a few things from here for a while now but was a bit turned off by some of the reviews. Decided to risk it while one of the items I wanted was on sale and must say I'm pretty impressed. Both items fit lovely and were packaged well, quality is good at least they survived the wash so far and delivery was faster than expected. Overall pretty happy with my order and will more than likely order again when I have money. Would definitely recommend.
Thank you so much! Your reviews are important to us <3 <3
I emailed them a couple days ago about 3 items i would like to return because 1. None of them looked like the pictures 2. There was a huge brown stain right on the butt of my rave shorts 3. And just overall nothing was cute like in the pictures. I am very disappointed because the stuff i got was not that cheap.
Hey Emily!
First, I am very sorry your didn't like the color layout of the tie-dye shorts. Everyone else loves these brands but I am sorry they weren't to your liking :( You are of course welcome to return them, instructions are found in the returns section of the website that can be found in the footer. There is no need to email support about the process <3 <3
I've ordered costumes on Monday and I've received them on Wednesday even though i live in Japan! I really appreciate that! I'm worried if you understand my English, but i just want to give you my thanks! I'm looking forward to receive the rest of my order!<3
Hey Anthony! You rock! It was all your home country that made that shipping time happen. Many international shipments take longer because of customs but I am really happy to hear that Japan ran it through so quickly!
I love buying clothing from them the only issue is I always have to get the biggest size and even then sometimes they're a little tight. I'm not that big of girl and feel like they should maybe make bigger sizes or even a plus size line. Other than that I love shopping from them, just be careful with sizing
Thanks for the review karla, they mean everything to us! If you ever have trouble with sizing we are happy to take a return back. Also, there i a tab for a size chart on most products - so def pay attention to that. We try and keep that as updated and accurate as possible. Thanks for the <3 <3 <3
WORST customer service ever! I sent numerous emails stating I never received the order I placed on 10/5/17. There is no phone # and I have a case # from the USPS stating I never received the package they claimed to have delivered. I will take this to small claims court since I am very upset with them!
AS THE SELLER, YOU NEED TO DO WHAT IS RIGHT ON YOUR END TO ENSURE MY PACKAGE IS DELIVERED
Hey Galina, your USPS tracking number is: 9400111298370885652188 and USPS says they accepted the package from us and they delivered it to you. This is absolutely not something that we mishandled, as you know it was shipped in a timely manner from our warehouse and your mail person delivered it to the address on the order. The first step is to speak with your postal person and ask where they may have put it, or check with your neighbors as your delivery person may have put it in their postal box.
I reviewed earlier and they responded "that they would allow a return". They have not responded to any of my emails about how to return the items. They simply wrote this because they want to make themselves look good for people reading my review. I think a bunch of teenagers are running this company. BEWARE THEY WILL NOT ACCEPT RETURNS AND ITEMS ARE NOT AS PICTURED. THEY ALSO NEVER MAILED ME MY ITEMS UNTIL I POINTED IT OUT THAT THEY NEVER DID.
Hey there! I'm very sorry you don't like those J. Valentine Fluffies - they are made in the USA and take quality very seriously. Of course we will accept a return.
As for the leg wraps, they are sold individually - there is a drop down menu and you chose a single leg wrap, not a pair. People love to mix and match colors with outfits so many people order singles of many colors.
I ordered from this website over a month ago, tried contacting several times but there is no service number and instead you have to leave a message, well after several messages asking where my items are or for a tracking number I still never heard back from them so unless you want your money taken and to wait forever to hope you hear back then DONT order from this company
You placed an order on 9/11 and it was shipped on 9/12 via USPS tracking number: 9400111699000138483737 The last time you messaged us was on 9/18 saying you needed your stuff for imagine - It was delivered that same day.
Tried contacting costumer service to get a tracking number and have yet to receive that... and days later only part of my order shipped. Where is the other half of my order? And when will I get a response back about my order?
Hey Patty! Your order was placed on the night of the 15th at 8pm, it was sent to processing at 1030pm. The warehouse began processing your order the next morning and your order was shipped in two packages 9400111298370802718829 and 9400111699000707766940. A message was sent to you on the 17th letting you know to expect two packages, I am very sorry if it was lost in a spam filter somewhere but rest assured you order was processed and shipped out and will be with you soon!
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Hey Amber!
Your return is in our current pile to be processed, as it says on the website returns can take a week to ten days to be processed. Although you may have returned items in new-ish condition you wouldn't believe the kinds of returns that we do get sent back, especially during a busy time like Halloween - so sometimes it can take a little bit longer to get through them and handle them. I'm sorry for any inconvenience, customer service will be taking care of this soon. Thank you!