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The company's reputation is significantly marred by consistent complaints regarding poor customer service and unreliable order fulfillment. Customers frequently report long delays in processing and shipping, often coupled with a complete lack of communication from the company. Many express frustration over unresponsive customer service channels, making it difficult to resolve issues or obtain refunds. While some customers appreciate the product selection and pricing, these positives are overshadowed by the pervasive sentiment of dissatisfaction and distrust, leading to recommendations to avoid purchasing from this company altogether.
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I ordered my ring on a Friday evening and received it that filling Monday! It was exactly what was described! Very very satisfied with my purchase and will do more business in the future.
I ended up getting two small tops from RaveReady, and they're both beautiful pieces. Absolutely no issues through the ordering and shipping process.
These people are so great. Our package got lost in the mail and they are replacing it for us. they are so great and easy to work with. She responded to our email within the next business day. I would def. Reccomend this website to anyone and everyone who enjoys lightshows.
Good quality shirt and was printed nicely and your website has an amazing variety of really nice prints.
I really like the quality of the shirt. You just cant be in a hurry. My shirt was shipped from Los Angeles to Florida to get to Chicago.
I usually wear a men's medium, but the Large was a better fit for this one. It arrived in about a week. Many people wanted to know where I got it, and I was happy to send them to RaveReady.
Was somewhat concerned when I did not get a tracking number with the initial order. However once the order was shipped for delivery I did get a tracking number. The item was delivered within two weeks. High quality product, moderately priced. Customer service professional, helpful and extra responsive. Very impressed as a first time customer. Absolutely will order from RaveReady again,
Clyde
Since receiving my order, Ive gotten so many compliments with everyone wanting to know where I shopped. Ill definitely be putting in another order soon!
Customer service team and response time to questions/issues are awesome. I love not only the quality of the printed material but the fact that independent artists are available on some cool things.
They are very unique and have designs that actually look good, unlike all the other sites. Very happy whenever I purchase something from raveready
There support staff is the best and most responsive support team I have ever seen! I can't recommend RaveReady enough!
Everything here is high quality and at a decently reasonable price. They also get a few good laughs as well.
Time for shipping to be complete needs improvement. Standard Shipping takes a large amount of days for a product to be delivered. Especially if its out of the country.
I got my rave sunglasses and I'm 100% satisfied I will be doing business again
Quality is super good
The service I received was exemplary. I spoke to Emma who was extremely helpful and polite. The speed of delivery was excellent and the product was great! I would definitely recommend this site to anyone who is looking for some festival glasses!
I recieved my order with a two weeks delay but they even refunded me delivery cost for that. The items i ordered were well done. I think I could use this company again.
Ive used this site a few times. A hit and miss really sometimes items are great and arrive fast other times arrive slow. Good products just need to be patient.
It was perfect. High-quality items, no problems with the shipping. Hoping to more varieties in the future.
I love shopping with RaveReady not only because I love their product - but also their service! Cost is also reasonable.
Answer: Literally any other site will be more reliable
Answer: Hi, we are all in the same boat. Take whatever legal action you can. I'm doing my best to try to take them down, it makes me sick how they're taking advantage of all of us and screwing us over. Go to your bank, legal advisor, lawyer, anything. Call them out on social media. Call your credit card and submit a fraud claim. We have to work together to be noticed!
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