RaveReadyReviews 458

I ordered a handful of items from their website about a month & a half ago. They had almost everything I needed for the event I am planning on attending & at an incredibly affordable price. When I wasn't able to order something from their website I e-mailed them & they replied within a few hours. They were extremely courteous & apologized for any inconvenience. I would definitely recommend them to my friends. Overall great company!

I have a similar problem to all the reviews I have been reading on here.
I was sent an e-mail saying that the items were no longer in stock and that they should come in soon. I've never gotten my items, its been about four months. They have completely stopped e-mailing me back. I have lost all hope of getting my money back.
Please help me by filing a complaint with the American government so that this will not happen to anyone else.

https://www.ic3.gov/default.aspx

I made an order for over $100 over a year ago, i waited months for them to get the stock in and they didnt have it by the time my event came around. I then asked for a refund to which they told me ok but it may take a while to process, i have now been waiting over 8 months for my refund and still have not gotten my money back and every time i send an email asking how my refund is coming, the only reply i get is 'its being processed'. So a week ago i asked them to fill the store credit that they kept offering me instead of my money because clearly i am not getting my refund, i included the items that i wanted and now they will not even reply to my emails. They gave me a code for store credit but it doesnt work, i have entered it in and it tells me the code is invalid.
They have stolen $100 off me and kept it for over a year with nothing in return, this company is fake and is just scamming you for your money!
DO NOT EVER PURCHASE ANYTHING FROM THEM, YOU WILL NEVER RECIEVE ANYTHING AND YOU WILL NOT GET YOUR MONEY BACK!

I ordered some things on this website, however was pretty disappointed to find that I gave them the wrong shipping address. I talked to Alexia on LiveChat and my problem was quickly dealt with. She even gave me her email just in case anything went wrong, and I was very glad to know I was talking with a real, concerned, human being, rather than some computer that couldn't give less of a $#*! about my problem. This is a great website, and I'd recommend it to any true raver - Because god forbid, if a problem does happen, it will be dealt with someone that actually cares. And quickly too.

I ordered led poi on 6/18 14 days later i have yet to recieve my package. I tried calling the number on the site but it doesn't go through. It can not be completed as dialed and asks to check if I have put in the correct number. From the reviews below i assume i got scammed and I can't find a way to track my package like they said I would. I found this site http://subtractme.com/tell-google-about-scam-rip-off-sites/ It may help everybody. Also if we all report it, hopefully no body else will get scammed.

Did anyone else get this bs email from them?

Hello,

We are currently waiting for a shipment from our manufacturer for the items that you ordered. Please be assured that as soon as we receive that said shipment, we will be able to promptly get your package out to you. We deeply apologize for the delay, and for any inconveniences we may have caused.

I find it funny how i send an email get no response, then right after calling and going straight to voice mail, i get this email response.

At first i was extremely excited about RaveReady's selection, prices and supposedly quick deliveries.

However, it has now been almost three months since my order was placed, and it is still shown as 'processing' - and what's worse, I can't even undo the order anymore as the customer service stopped responding to my e-mails after it became apparent that mere platitudes, rather than definitive actions, would not be enough to pacify me.

For a product (Amok pants) that was advertised to ship in two weeks (and a small print saying it could actually take up to one month), this delay is unacceptable and mere apologies followed by complete silence from the store's part add insult to injury. I hope to avoid having to contact a different organization to resolve the matter, but as it stands it seems that might be the only way for me to get either my order or my money back.