RaveReadyReviews 458

Not only do they have a great selection, but their customer service is amazing!

I see a lot of reviews talking about items not being in stock or an item taking a long time to ship, however, how many people actually contacted RaveReady.com after they didn't receive any notifications?

I emailed them back after a few days of not hearing anything about shipping and the nicest customer support person ever, let's call her "A", responded to my email within hours and let me know that my item was out of stock. Not a big deal to me because i know a lot of places don't have everything i want in stock. So i emailed her back another item that i wanted, within the hour she emailed me back letting me know it is in stock, she updated my order and that i would receive shipping information the next day!

I am blown away by their customer service, response time and overall business practices.

I will continue to shop here and will make sure that I tell all of my friends to shop at Rave Ready!

Thanks!

This is The WORSTTTT Website to but anything from. I ordered a pair 2 pair of fluffies 3 months ago and have still NOT received them! First they called after a month of not recieving them and told me they would be in the mail in a week... that was 2 months ago. Every time you call their customer service it goes to voicemail forcing you to leave them an email that they never reply to! If you're looking to buy anything for a rave make sure that you purchase a couple years in advance or NOT AT ALL!

I honestly wanted to like raveready.com. They have an amazing selection of fluffies at good prices however this means NOTHING considering that you'll never receive your order. They don't tell you whenever you order that almost EVERYTHING on there website is on backorder (really thinking that they don't have an actual warehouse) & whenever you try to call them, you are on hold for about 2 minutes then a recording says to call back later or email them. I tried emailing them multiple times only to receive automatic responses saying my item should be back in stock within one week. 3 weeks went & I still only received that same email over & over again. Also this may be a coincidence but my card was compromised a few days after cancelling my order... hmmm... anyways! Don't waste your time with this company. Take your business elsewhere (iheartraves.com)

Ive used raveready.com on multiple orders now. You wont find a better selection anywhere on the web! But what sold me and has made me a life long customer isn't the absolutely great selection... it is the amazing tech support. Im an engineering and spend 10 hours a week on tech support and I have NEVER had a tech group this knowledgable or willing to help. Idk if im supposed to name names in this but tech support has SAVED me on many occasions now :) be smart... spend that hard earned money here and don't waste it somewhere else. Thank you again guys n gals. See ya come rave time! ;) annnnnd. Since im currently on an open chat with this glorious tech support... let me give a huge thank you and shout out to ALEXIA-tech support guru! Shes amazing. And needs a raise ;) hint hint

First I should start off with saying, rave ready has the widest selection of rave wear than any other site I've shopped with. That being said, they have a huge warehouse of stock and inventory and you should order your items in ample time for them to be shipped. However I placed an order a little less than a month ago and they've already personally contacted me switch out an item on back order so I could get my purchase on time. And the customer service rep Alexia was a great help! Other places may send faster but guaranteed limited selection

WHY IS THERE NO ZERO STARS?
STAY AWAY. THIS WEBSITE SUCKS.
I placed an order of about 5 items, 1.5 MONTHS ago, half of them is still "PROCESSING". The items were never listed as out of stock.

Placed another order about ONE MONTH ago, it still hasn't turned up yet, status is still "processing" while the item description said "in stock".
Seriously?

TOO SLOW. NOT TRUTHFUL ABOUT THEIR ITEM STOCK.

Will never ever buy from here again.

I ordered two items on this website on October 22nd. I hoped and expected to have both my items shipped and delivered by November 23rd which given my shipping and delivering estimed time, would be completely reasonable. However, after 2 weeks of no emails in regards to my items being shipped, I checked my order status to see that my items were still processing. After two weeks! They hadn't even shipped. To top it all off when I called to talk to a representative, I would be put on hold for maybe one minute while I waited for a representative to take my call, and if nobody picked up, they would just hang up on me and I would have to call again. After about 15 tries to get ahold of somebody I emailed the customer support address and sent the same email about 5 times to get my point across. This was on november 10th, I didn't even get a response until yesterday. November 21st. What a joke! And when you call the automated message mentions numerous times how quickly you will get customer service by emailing them. Not true. I do not reccommend this website. Buy from somewhere else or you will never see your items.

Rave Ready has the most amazing customer service team that I've ever had to talk to! I ordered a furry hood, on September 1st. I got an email the next day (September 3rd) saying that it wasn't available along with links to other hoods I might have an interest in.
At first, I was discouraged by this, but then later found out that the company that was making the hood was going out of business. Learning this, I chose one of the furry hoods they recommended. I got my furry hood 3 short days later and couldn't be happier :). Oh, and the customer service isn't a computer, it was an actual person.

This was the worst online experience I've ever had. I placed an order in early May for a costume event three weeks later (usually this is WAY more than enough time to receive an order from any other online store I've ever dealt with.) It did not arrive in time for my event and I had to purchase another costume. I wrote three emails asking when it might arrive and didn't receive a response for more than a month. They promised it would be shipped soon, so I waited. We exchanged a few more emails, they kept saying it would be a bit longer... It is now September. My order still has not arrived. They tried getting me to change my order... Finally I simply cancelled it. Horrible. I would never, ever place an order with RaveReady again.