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Rakuten

3.1

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Rakuten Reviews Summary

Rakuten has a rating of 3.1 stars from 2,125 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rakuten most frequently mention customer service, shop online and quick response. Rakuten ranks 4th among Cash Back sites.

service
192
value
153
returns
65
quality
123
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California
1 review
0 helpful votes
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Like getting money back
August 1, 2019

I have been a member of Ebates and now Rakuten for years now. I really enjoy shopping and to get money back for doing that makes me very happy.

Date of experience: July 31, 2019
Pennsylvania
1 review
0 helpful votes
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Love Ratuken!
August 1, 2019

This site is very "rewarding"! I have been a member for 5 years and have received a rebate almost every quarter! This is a great deal!

Date of experience: July 31, 2019
Colorado
1 review
0 helpful votes
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Good Food and Service
July 31, 2019

Food was good and service was quick and attentive. I recommend eating there and plan to eat there again.

Date of experience: July 31, 2019
Florida
1 review
0 helpful votes
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REceived all itmes ordered.
July 31, 2019

I was surprised that my order changed the moment I hit the confirm button. Price changes for all items. Not so good. Other than that, okay.

Date of experience: July 31, 2019
Germany
1 review
0 helpful votes
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Could be a more efficient process
July 31, 2019

They will be a great add on a extension to my browser if the app would automatically pop up when shopping at a participating store

Date of experience: July 31, 2019
New York
1 review
0 helpful votes
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Great shopping site!
July 31, 2019

No problem site easy to
Use. I love getting money back! Very easy to use
I don't k ow what else to say!

Date of experience: July 31, 2019
New York
1 review
0 helpful votes
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Perfect
July 31, 2019

It was fine. No complaints... been a member of Ebates for several years and I've always been grateful for this site..

Date of experience: July 31, 2019
Ohio
1 review
0 helpful votes
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More info please
July 31, 2019

I do feel that Rakuten offers a great value to shoppers. I would like to be better informed when I make a purchase whether it is qualified for a refund an how much. It is difficult to know whether to make a particular purchase.

Date of experience: July 31, 2019
Indiana
1 review
0 helpful votes
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So easy
July 31, 2019

This site is so easy to use. There is a great selection of sites to use. I love getting money back on things I am planning on buying anyway.

Date of experience: July 31, 2019
Indiana
1 review
0 helpful votes
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A title
July 31, 2019

You know what it was vvvvvvvvvvvvvvvvvvv vvvvvvvvvvvvvvvvv vvvvvvvvvvvvvvvv vvvvvvvvvvvvvvvvvvv vvvvvvvvvvvvv vvvvvvvvvvvvv

Date of experience: July 31, 2019
Michigan
1 review
0 helpful votes
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Super site to shop through
July 31, 2019

I love finding the places I want to shop and seeing how big the percent back will be. It's so easy. Rakuten does all the work, I just have to shop.

Date of experience: July 31, 2019
Wyoming
1 review
0 helpful votes
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Money Money Moneyyyyyyyyyyyyy!
July 31, 2019

I love all the stores I get cash back from. I'm sure more will be added. Just one click and you are in the money...

Date of experience: July 31, 2019
New York
1 review
0 helpful votes
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Perfect app!
July 31, 2019

I have saved about $1200. What could be better? I have loved this site since inception. Thanks for all rebates!

Date of experience: July 31, 2019
Florida
1 review
0 helpful votes
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Shopping
July 31, 2019

It's very easy to go to the Rakuten website, find the site I want to purchase from, and place the order. After that, in a little while, I get a check from Rakuten that covers all my purchases through them during the past 3 months. Couldn't be better.

Date of experience: July 31, 2019
Oregon
1 review
0 helpful votes
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Rakuten
July 31, 2019

Sometimes it works great, than somedays I have to get in the site to make it work. Don't know what else to say about it. When I can the cash back it is great.

Date of experience: July 31, 2019
Virginia
1 review
0 helpful votes
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Great way to save $
July 31, 2019

I have had Ebates, now Rakuten, on my computer for several years. It notifies me if I am eligible for a rebate when making online purchases. It also notifies me if I could get a better deal at another site. I have received over $200 in rebate checks to date and continue to recommend this service.

Date of experience: July 31, 2019
California
1 review
0 helpful votes
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Take it or leave it
July 31, 2019

They say in store savings? I have yet to be reimbursed
For the stores I have shopped in. Shopping online that I haven't been credited for is a hassle also!
Sometimes I wonder if its worth it

Date of experience: July 31, 2019
Minnesota
1 review
0 helpful votes
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Worked great
July 31, 2019

It automatically identified the site was eligible for Rakuten and set up so that I would get credit on purchases. During checkout, it identified that there were several 'coupons' available which it auto-applied in order to find the best one. Very nice experience.

Date of experience: July 31, 2019
South Dakota
1 review
0 helpful votes
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Love Rakuten!
July 31, 2019

I love shopping through Rakuten and saving dollars! It is so easy to shop through the site with endless choices for shopping.

Date of experience: July 31, 2019
New York
1 review
0 helpful votes
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Na
July 31, 2019

Na----------------------------------------------------------------------------------------------------------------------------------------

Date of experience: July 31, 2019

From the business

Rakuten is the new Ebates! Rakuten is the premier Cash Back shopping site that pays you. Join today and start earning Cash Back at your favorite stores. How does it work? We pay members Cash Back when they shop at over 2,500 stores, plus find them the best deals and coupons. With over 12 million members and $1 billion in Cash Back paid out, Rakuten is the easiest and most rewarding way to shop. Become a member today and start shopping smarter. Follow us for the latest sales, member-exclusive offers and more.


rakuten.com
Founded in 1997
San Mateo, CA
+61
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