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QwintryReviews 118

3.8

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Qwintry Reviews Summary

The company's reputation is largely positive, with customers praising the quality of packaging, reliability of delivery, and exceptional customer service that often exceeds expectations. Many users appreciate the seamless international shopping experience and the transparency in shipping costs. However, concerns about service delays, particularly for overseas shipments, and occasional difficulties in customer support have been noted. While some customers experienced issues with logistics and lost items, the overall sentiment leans towards satisfaction, highlighting the company's commitment to improving its services amidst challenges in international shipping.

This summary is generated by AI, based on text from customer reviews

service
94
value
92
shipping
92
returns
81
quality
92

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Lorraine G.
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Qwintry's service is top-notch. Their customer support is responsive, and my parcels always arrive in tip-top shape. Will definitely use again!

Date of experience: August 30, 2023
Canada
1 review
0 helpful votes
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WORTH EVERY PENNY!
August 19, 2023

Got my hands on a limited-edition vinyl from the States - made it to me in just 6 days! Packaging was solid, my vinyl is mint. Messed up on the delivery date, but their support was quick to sort it out. Spent only 25 dollars on shipping, WORTH EVERY PENNY!

Date of experience: August 18, 2023
Canada
1 review
0 helpful votes
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Qwintry has completely reshaped my perception of online shopping from overseas. I recently ordered a limited edition board game that was exclusive to the US market. The process was a breeze from start to finish - simple to navigate the site, fill out the necessary information, and proceed to payment.

My order arrived at my doorstep in less than a week, much to my surprise. It's evident Qwintry takes packaging seriously; the game was securely wrapped, ensuring it arrived in pristine condition without a single dent.

Moreover, I had a minor confusion about my tracking number and reached out to their customer service. Their swift response and eagerness to resolve the issue further solidified my confidence in their service.

The overall cost, considering the delivery speed, product safety, and excellent customer service, was undeniably value for money.

Date of experience: August 8, 2023
Brazil
1 review
0 helpful votes
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Once more Qwintry did it. The package arrive within the expected time. I was a bit concerned first since part of the package was looking a bit humid, however inside everything was dry and in excellent conditions.

Date of experience: August 2, 2023
Brazil
1 review
0 helpful votes
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Everything good
July 19, 2023

Everything arrived in a good package.
The support is very good, you can talk in your language!
Qwintry is a very good place to make your purchase in USA and receive in Brazil.
Thanks a lot! (Already made a second purchase)

Date of experience: July 19, 2023
Canada
1 review
0 helpful votes
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I found Qwintry's service incredibly useful. Their US address provision, consolidation feature, and real-time tracking made shopping from US stores seamless. However, their shipping costs, particularly for weighty items, could be more competitive.

Date of experience: July 13, 2023
Canada
1 review
0 helpful votes
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Being a loyal customer of Qwintry for almost a year, I couldn't be happier with their service. While the shipping cost may not be the cheapest, their exceptional service is worth every penny. I've sent around 15 packages with them, and most arrived earlier than expected and in perfect condition. They handle any issues with care and provide effective solutions, setting them apart from the competition. Thank you, Qwintry, for your outstanding work!

Date of experience: June 20, 2023
Australia
1 review
0 helpful votes
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Wonderful
June 1, 2023

The package arrived in excellent condition, which is a testament to their reliable handling and secure packaging. It's always a relief to receive items without any damages or issues.

Date of experience: May 31, 2023
Canada
1 review
0 helpful votes
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I often struggle to find US-based retailers that ship to my country. However, with Qwintry, I can now order from all my favorite US stores without any hassle. Their forwarding service is fast, reliable, and affordable.

Date of experience: May 25, 2023
California
1 review
0 helpful votes
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Thanks for fast delivery!
May 23, 2023

This is the first time I used delivery from Germany to Russia via Qwintry, and the delivery took just 14 days, which is very fast these days. Packing was solid too. Thanks for the great service, Qwintry! But there was no usual marmalade inside the box, which looked a bit strange.

Date of experience: May 22, 2023
Canada
1 review
0 helpful votes
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Great service
May 17, 2023

I have been using Qwintry for over a year now, and I am extremely satisfied with their service. Their user interface is intuitive. Their customer support is also excellent, and I have always received prompt and helpful responses to any inquiries I've had.

Date of experience: May 16, 2023
Pennsylvania
2 reviews
0 helpful votes
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Great service
May 10, 2023

I recently used Qwintry for the first time, and I was blown away by their exceptional customer service. Their team was very responsive to my inquiries and went above and beyond to ensure that my package arrived safely and on time. I also appreciated how transparent they were about the shipping process, and I was able to track my package every step of the way.

Date of experience: May 10, 2023
RU
2 reviews
22 helpful votes
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So far so good
May 4, 2023

Sometimes it takes too long on the packeging and processing stage, but overall - it works. I'm glad they added the option to pay with a foreign card, as their exchange rate before was killing.

Date of experience: May 3, 2023
Follow Канал НАВСЕГДА закрыт g.
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Good
March 31, 2023

Convenient site, fast acceptance of parcels, convenient filling of the declaration, fast packaging, fast shipping, inexpensive. Compact box with thick cardboard, nothing was broken, the contents are packed in a bag, bubble wrap is added. Invoices are saved and, which is nice, a discount coupon from the store, which other intermediaries sometimes take for themselves. As a gift, a magnet and gummies. One point deducted because I think that the box-shippers of collectible dolls were worth keeping... and a short period of free storage of parcels.

Date of experience: March 30, 2023
RU
1 review
0 helpful votes
Follow Ника А.
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I like it
March 30, 2023

The package was processed quickly, packed quickly, and arrived quickly. The products came very well packed, with plenty of protection. Along with my orders came a sheet of stickers and leaflets from the store where I bought one of the clothing items, and they arrived without any dents. I recommend it!

Date of experience: March 30, 2023
RU
1 review
0 helpful votes
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Service Qwintry
March 28, 2023

This is my third purchase using Qwintry, and once again, excellent service with impeccable packaging and real-time tracking services. There's no way not to recommend Qwintry's services.

Date of experience: March 27, 2023
RU
1 review
0 helpful votes
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Great service
February 18, 2023

This is my second experience with Qwintry. So, everything was really good! 1,5 months delivery from USA to Russia. Well packed. Nice gifts. Great job, Qwintry!

Date of experience: February 18, 2023
RU
1 review
0 helpful votes
Follow Вика М.
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Все хорошо
February 15, 2023

По времени посылка пришла небыстро,но ожидание того стоило!Упаковано всё было аккуратно,никакая коробка не помялась.В целом,сервис хороший,если готовы ждать!

Date of experience: February 14, 2023
RU
1 review
0 helpful votes
Follow Иван П.
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Сервис интуитивно понятный. Заказывал первый раз - проблем не возникло, как и вопросов, что и как. Содержатся подсказки куда тыкать. Пришла за 2 месяца посылка, но это не вина бандерольки, долго посылка проходила таможню в Германии. Вероятно, следующие будет быстрее. Упаковано отлично, достаточно плотно лежало, ничего не повредилось. Положили небольшую вкусняшку, приятно. Вполне удобно отслеживать посылку. Буду ли я еще заказывать что-то вне России? Да. Буду ли это делать через бандерольку? Да. Хотел опробовать еще до санкций, но как-то
не доходили руки. Спасибо за сервис.

Date of experience: February 5, 2023
RU
1 review
0 helpful votes
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My order came very well packaged and made with great care and attention. My address details were very readable, which must have facilitated the post office's delivery procedures. Undoubtedly, Qwintry has a good team and excellent professionalism. I highly recommend Qwintry.

Date of experience: December 16, 2022

From the business

Qwintry is the easiest and the most convenient way to international shopping in the USA.
You buy in US online stores.
We deliver worldwide.


qwintry.com
Historic New Castle, DE