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QVC Reviews Summary

QVC has a rating of 3 stars from 479 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with QVC most frequently mention credit card, business days and long time. QVC ranks 4th among Bath & Body sites.

service
75
value
59
shipping
65
returns
53
quality
56

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Connecticut
28 reviews
22 helpful votes
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I have been a customer for over fifteen years. I love using the on line feature, I especially love that they stand by their products for thirty days with a full money back guarantee.

Date of experience: July 13, 2015
California
3 reviews
4 helpful votes
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QVC has fantastic customer service. For questions, ordering g etc. Highly recommend QVC. Michael

Date of experience: June 29, 2015
Hong Kong
1 review
1 helpful vote
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I recently had a purchased with QVC and totally unsatisfied with the product because its not worth of money.

Date of experience: June 29, 2015
Nevada
4 reviews
3 helpful votes
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Wonderful
June 18, 2015

Got my laptop from qvc and it came very quickly with no problems at all

Date of experience: June 17, 2015
Minnesota
4 reviews
3 helpful votes
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Vitamix!
June 15, 2015

Their monthly payment plan is awesome! So happy I spent the $ on this amazing blender! I use it for everything :) Would shop again with them!

Date of experience: June 14, 2015
Florida
5 reviews
5 helpful votes
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Very professional
June 11, 2015

Have bought item and also returned items with this company. They are well trained customer service reps. Never had a problem with them. Good quality and good prices as well. Courteous and thorough service.

Date of experience: June 11, 2015
California
10 reviews
28 helpful votes
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It's all good
June 7, 2015

I love shopping with qvc. I recently bought a water filtration for the kitchen. Awesome price, and fast delivery. Very happy that I'll be able to drink clean water all summer!

Date of experience: June 6, 2015
Ohio
3 reviews
1 helpful vote
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Review
June 4, 2015

Mostly great. At one time you would get a letter if you returned a certain percent of items. But I found the sizing is not consistent between some brands. I stopped ordering for awhile and then started back. Since this practice is totally the opposite of what the hostesses say, "try it, you have 30 days to return" this practice might have dtopped.

Date of experience: June 3, 2015
Illinois
6 reviews
4 helpful votes
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I shop with QVC and I love them. They are a number one professionals in all they do.

Date of experience: May 13, 2015
Washington
18 reviews
5 helpful votes
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Top Rated!
May 14, 2015

We have shopped with QVC from their beginning and have never been disappointed with their service. QVC is our favorite place to shop online.

Date of experience: May 13, 2015
GB
3 reviews
1 helpful vote
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Great
May 12, 2015

Buy makeup on the website and always get a bargain

Date of experience: May 11, 2015
Maine
5 reviews
3 helpful votes
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Out of the country (retaining my American Wellsfargo Bank Account) They have blocked my calls. I am an American Citizen, born and raised in Oregon, moved to Ghana so I could live well on my social security - and because I am in Africa, I have been blackballed, even though I pay them through my Wellsfargo account I have had for over 25 years! NO FAITH!

Date of experience: May 5, 2015
Pennsylvania
3 reviews
14 helpful votes
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QVC stands by it's products, is reasonably affordable and the service is friendly

Date of experience: May 4, 2015
Canada
5 reviews
6 helpful votes
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I have ordered ALOT from the Shopping Channel in Canada and can't be happier. This is where most of my shopping is done. Sorry it's not in the U.S., but we are fab neighbours!

Date of experience: April 28, 2015
Florida
4 reviews
0 helpful votes
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Quality merchandise
April 28, 2015

Products are good but the S & H is always excessive

Date of experience: April 27, 2015
Utah
12 reviews
44 helpful votes
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Long time shopper
April 28, 2015

For years, these guys are good at getting you to buy what you don't need, but they are even better at accepting returns for products that have legitimate returns (wrong size, fit, color, broken, not as pictured, etc.). A model for on line shopping.

Date of experience: April 27, 2015
California
41 reviews
127 helpful votes
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If you find what you're searching for on QVC, then it could be a good buy... but, candidly, it's never a great buy.
Consumer electronics e.g. TV's, computers (any type) are rarely a good deal at any time even though the QVC personalities, and sometimes, the manufacturers rep are telling you otherwise. Simply, their target market for most things, certainly electronics, are the "less sophisticated" about these sometimes pricey items.
I've purchased other small "stuff" from them and all went well. Never would I buy a higher ticket item here. Thus, the average 3 star rating.

Date of experience: April 19, 2015
Oregon
15 reviews
51 helpful votes
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There are limits to the time worth spending to get a bargain and for me QVC is too much time, and I fear a lot of its customers have simply become addicted to watching it and buying products they can't afford or don't need because of showmanship. I like my bargains quick and upfront with minimal sales pitches and QVC does not meet that need so when we had cable TV we took off all shopping channels.

Date of experience: April 5, 2015
Florida
3 reviews
7 helpful votes
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No fear
April 4, 2015

I have bought from QVC for many years. Great customer service, not problem returning anything.

Date of experience: April 3, 2015
Tennessee
5 reviews
10 helpful votes
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A lot of the stuff you get is cheap China crap and every order I've ever had was wrong but the customer service is usually nice and I've gotten some really nice clothes from them.

Date of experience: April 1, 2015