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QuiBids Reviews Summary
QuiBids has a rating of 3.3 stars from 3,061 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QuiBids most frequently mention customer service, credit card and gift cards. QuiBids ranks 2nd among Penny Auction sites.
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Made a mistake on the website, needed a reimbursement, had it fixed via email within two days.
They refunded my money with no problems. I appreciate it.
I contacted quibids about a promotional offer I received by email. The offer indicated I could receive 25 free bids if I completed a Buy Now option on the product in question. The product is not available for my bidding/auction is not available for my participation. I sent an email to quibids about this and felt I was just giving some feedback. Within 30 minutes of submitting my feed back/email through customer support I was credited with 25 bids. That was entirely unexpected. Thank you quibids for making sure your members are treated so well. That is why quibids is the best online auction site on the internet
At first my claim was dismissed, but I sent more info and my bids were given back to me.
The customer service was amazing! Very courteous, knowledgeable, prompt and helpful!
My granddaughter (14) had signed me up for this site. When I found out, I promptly took action and the support person I delt with was very professional and quick in helping me resolve the problem. At a future date I will probably join this site on my own.
The "you choose it button" was not being displayed onscreen.
The agents guided me through the steps to access the "you choose it button".
IT TOOK ME A FEW TIMES TO LEARN, AND TO LOSE A FEW BIDS, BUT I HAVE WON 12 AUCTIONS WITHIN 28 DAY PERIOD. HAVE HAD PROMPT RESPONSE FROM CUSTOMER SUPPORT. I ENJOY QUIBIDS.
Having an automatic $60 starter pack is not a smart idea in my opinion. The bidding system is not how a bidding system should work, totaling up your bids even though you are only at "x" amount, which put me off from using quibids.
Your customer service dep't is excellent. Your people were right on top of my
Request immediately. Thank you kindly. The thing is. I only use PayPal but it
Was not a 'pay' option. And too. I could not find anywhere to 'unsubscribe' so
I had to e-mail your company. Thank you anyway... Chrys..
Please, refer to the last statement I made about QuiBids and their Awesome Customer Service Representative, Tammie.
I knew nothing about how QuiBids worked. Tammie was able to help me by guiding me through the system explaining very carefully, answering every question I had along the way; questioning me to see if I understood what she explained. Throughout the entire time, she was very friendly, patient, upbeat, happy about the company and her job. She then let me go to explore the system on my own, and begin searching for products which I am interested in purchasing. She left me in a manner that if I had any question or problem, that I should call Customer Support and she or someone would help me.
Thank you Tammie and thank you QuiBids.
Sincerely,
Michael
I had a problem and you took care of it. I didn't think you would resolve it so quick. But you did. Thanks so much.
DID NOT USED THE SERVICES. THE ONLY REASON FOR SUBMITTING MY CREDIT CARD INFORMATION WAS DUE TO THE FACT THAT THE INFORMATION WOULD ONLY BE USED IN THE EVENT THAT I BOUGHT ANYTHING.
PLEASE BE SURE THAT YOU REVERSE THE $60.00 CHARGED.
THANKS, MANUEL E. PEREZ SR.
Hi Manuel. Contact us at [email protected] and we'll be happy to refund your unused bids. Please know you're welcome back any time!
So I won one auction and lost 3 and used the buy now option. A week later I still haven't gotten my items so I logged back into my account and see that my order history is EMPTY. I took screen shots of all 4 orders and I have the order numbers to prove it. I contacted them via email and they gave me a number n extension number to call. I call it and NOBODY ANSWERED. So I emailed them again telling them nobody answered and to just give me an email address where I can send them the screenshots of my orders. Then I got an email back saying I violated their terms and condition and they're disabling my account. WHAT? They didn't even tell me what terms and conditions I violated. They're just too lazy to deal with it and their customer services is the WORST EVER.
Hi Henry. We sincerely apologize that our terms were not clear to you initially. Feel free to reach out to us at [email protected] and we'll be happy to explain what specifically was violated. Please know that your full refund has been processed. Have a great day!
I had a question regarding a Buy Now item. The response was quick and answered my question.
It didn't take long for your company to answer my request... I can't pay 60 dollars to do bids... I just wanted to try one not 60... so requested to be taken off your list... thanking u for your quick reponse... good luck in future endeavours
I won the Taylormade R-15,10.5 degree white driver thinking I would be able to select a black driver at checkout. The representative discovered that the black driver was not an option in the regular flex that I wanted.
When i opened my acct i wanted to just browse before playing then I learned by email that I had purchased $60 bid pkg site needs to be more specific about rules on buying pkgs
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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We appreciate your feedback, Jacob. When using QuiBids, it's important to understand that we are different than traditional auction sites like eBay. We operate based on what is called a "Penny Auction Model," which involves buying your bids in advance. We encourage all new users to read the helpful information on QuiBids 101 and the help section of our site so you can better understand how our site works to set yourself up for more success with us. Here's a blog we wrote a while back that may help explain this better: http://blog.quibids.com/7-ways-quibids-is-different-from-ebay/
Hope that helps!