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QuiBids Reviews Summary
QuiBids has a rating of 3.3 stars from 3,062 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QuiBids most frequently mention customer service, credit card and gift cards. QuiBids ranks 2nd among Penny Auction sites.
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I finally spoke to someone at quibids who was helpful and nice and didn't treat me like I was an idiot, I appreciate that
I originally purchased a first bid pack, but never felt comfortable with the site and never used it. So, I asked for a refund and was contacted right away and told that it was being processed. Am very happy with this result.
We're sorry to hear that QuiBids wasn't for you but are happy that we could take care of your refund without any issues. Please know you're free to come back and try us again at any time! :)
While researching the website I inadvertently charged my credit card for bids. I hadn't intended on doing that until I have the time to look at the website and figure out how it works. I contacted support via email and had a response within a day. They credited back my credit card and disabled my account. Looking forward to learning about the bid process and participating!
We're so happy to hear that you're enjoying our site, Lenny!
This is my second time with Quibids customer service and I have to say both were very positive and pleasant. However, my experience today was just wonderful and informative. I am still unsure of some things but hopefully once the tutorial comes out I will have a stronger hold of it. If it wasn't for Tammie I would not have known about the tutorial coming out this summer. Despite my pessimism in not getting it still, I am glad to know I can reach out and ask for help and someone will be there to assist. BIG THANK YOU TO TAMMIE!
They have u thinking u paying. 60 then they hit your card with 60.00 it sucks don't do it. The only good thing other than me getting my money back was the customer service she was very nice. Unless u want to give away ur hard earned money for free then I would say cool if this website pops up RUN!
Hi Private P.
We can assure you that all the text and copy on the purchase page tells you exactly what you are paying for. If you are referring to the starter bid pack purchase page, then this payment is $60 for 100 bids (that equals $0.60 per bid). It sounds like that you already received your refund. We're happy to hear that you were pleased with our customer support team and with the refund process. Please know you're free to come back at any time. You can also send us an email at [email protected] and we'll be happy to further explain any aspect of our site to help you understand better. Thanks for taking the time to share your feedback here. Have a wonderful day!
I Love, Love, Love This site. I have won many items here and have been a member for a few years now. It is not for everyone and you really have to watch the bidding, but it is Great and usually averages out in the end. I think the site is very fair, there are a few members that know how to bid and you have to watch for them. Bidding late at night is good and watching that you are not bidding against one of these that seem to always win and knows how to do it well is a good thing.: ole I said I LOVE IT!
Not the answer that I was hoping for, but it was correct and prompt.
The customer service team are great at what they do as well as keeping their promise. Once again thank you.
It was a direct answer to my questions. Felt great.
I didn't realize upon signing on that I would be charged $60.00. They refunded me immediately.
I had charged bids for QuiBids on my credit card not realizing how much the cost was and asked for a refund which they did, no questions asked. Very impressive
It was minutes only after I complained that the award showed up. Fast and on-the-spot resolution. Thanks
I had a problem with a purchase and they fixed right away, very nice to deal with.
Emailed Customer Service regarding a problem and the turn around time was awesome and my concerns were addressed promptly! Thank you Quibids!
Just dont go there if uve never tried it... quibids stole $60 usd from my account! Its not so cool as u see it on tv..
Hi Kerdisha. After you sign up you were taken to the first purchase page which lets you enter your credit card info to make your first bid pack purchase if you choose (100 bids for $60 - $0.60 per bid). With that said, we can offer a full refund for your unused bids. Just contact us at [email protected] and we'll take care of you.
I am able to play and have fun all the while get surprise gifts for my family.
The support staff answered my question right away! I like that kind of service.
Thank You
It was via online chat - explained my problem, she researched and resolve it quickly.
We are so happy to hear that we could take care of you, Robin! Don't forget that we're here for you if you need assistance with anything else! Happy bidding!
The decieve you steal your money tricked me into a 60.00 charge on my credit card for nothing, asked to explain nothing no money back what a scam stealing from people I am on disability cant afford hits like that shame on this company 0 stars
Hi Gia. I'm sorry to hear that you weren't aware you were purchasing the starter bid package when entering your credit card info on the purchase page. The good news is we can offer a full refund for your unused bids. Just send us an email at [email protected] and we'll be happy to assist you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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Glad we could take care of you, Justin!