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QuiBids Reviews Summary
QuiBids has a rating of 3.3 stars from 3,061 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QuiBids most frequently mention customer service, credit card and gift cards. QuiBids ranks 2nd among Penny Auction sites.
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I had a problem with an unintended purchase and the QuiBids Support Team worked it out to my great satisfaction.
I was looking at QuiBids and thought to register, it looks like a great site. I was doing this at lunch at work, but during the process I received a phone call so wasn't really paying attention and accidentally signed up for a bunch of bids. When I realized this I sent a note in response to my order confirmation that it was a mistake, my account was credited back immediately. Impressed with the professional treatment and timely response. I will be visiting this site again. When I am not going to be interrupted by the phone. :)
Quibids was not the type of format for me as I don't buy online very often.
But I found it quite an amazing way to get a bargain. The customer service was excellent
Customer service at Quibids were great, manage my request very fast, couldn't ask for better service.
Quibids is a great site that's easy to navigate. I had one issue where I bid on two items at once, one of which was a high priced item. I won the lower priced item and when I went to bid on the other again, a text box popped up saying I had reached my 12 win limit in the 24 day period. I contacted customer service because I had spent a lot on bids for the higher priced item and they were extremely helpful, understanding, and quick to respond. Overall, I am very satisfied with the customer service at Quibids.
I contacted online chat to change the address of my order. The representative was very helpful and courteous. Easily resolved my issue and pleasant experience.
They do not give you a money back guarantee. A couple of years ago I was bidding on an item. I went to buy more bids. My item was gone after I bought my bids. I told Quibids I was not happy because I had paid for the membership and I could not bid on the item I wanted. I never did receive any money back.
Immediately after having paid for an auction, I realized I did not change my selection as intended. I subsequently requested a change through a chat session. It seemed as if, while not necessarily an easy process, the representative was very helpful and resolved the matter very much to my satisfaction. Thank you!
Requested a refund. Response from QuiBids was very fast. Got my refund within 3 days.
I had a choose it item that I was unable to link with to purchase it. I called phone support and they were "out of the office" even though it was before closing time. I contacted via chat support. My item was sold out, but the chat support staff member offered me a game play as a consolation. I was thankful since they are usually in high demand. I "only" won 21 bids, but was able to turn them into 2 gift card wins, totaling 25.00 and 40 voucher bids during a busy bidding time! Chat support was great and lucky for me today! I quibids!
I needed a refund and they did so almost immediately upon receiving my e-mail request.
I accidentally was charged $60 on my master card and was totally frustrated but customer service took care of the credit immediately. It should show up on my card in a few days. Thank you
I enjoy bidding on items and watching other item get auctioned off.
I did not read the fine print and didn't realize 60.00 would immediately be charged to my credit care. I emailed and asked to be refunded and they did it right away.
I did not realize that they took $60 from the credit card right away. I asked for a refund and it was done immediately. Thank you.
When I have a question, Quibids always has a good answer that is helpful thank you
I read the reviews above and it seems like this is typical fraud on the consumer part and a huge money maker for QuiBids. In the beginning the customer will win, then the customer will have to spend more money to get more bids, QuiBids didn't mention that their chances of winning again just diminished tremendously.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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