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QuiBids

3.3

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QuiBids Reviews Summary

QuiBids has a rating of 3.3 stars from 3,061 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QuiBids most frequently mention customer service, credit card and gift cards. QuiBids ranks 2nd among Penny Auction sites.

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Pennsylvania
1 review
0 helpful votes
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Exceptional Customer Service
January 12, 2016

The website itself was not for me, so thinking I lost the money I just put in to not wanting to participate I contacted their customer service and dealt with a real person who, with no questions asked refunded my money on the spot. I sincerely appreciate the quick, hassle-free response I received in less than 4 min. After emailing them

Date of experience: January 9, 2016
Mississippi
1 review
0 helpful votes
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A Shocked Customer
January 11, 2016

I'm witnessing a company endeavoring to go out of its way to assure every customer of QuiBids is taken care of with prompt immediate action and I am one of those recipients of that excellent service that stands out above many others today.

Date of experience: January 8, 2016
North Carolina
2 reviews
0 helpful votes
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Refund
January 11, 2016

I purchased bids and didn't quite undestand what I was doing. When I finally understood I wrote to customer service they refunded my money right away.

Date of experience: January 8, 2016
California
1 review
0 helpful votes
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Convenient
January 10, 2016

I went inside my login account and shot a quick email about a refund. Best method that I have ever conducted when requesting a refund. Absolutely convenient and easy to locate on the main page

Date of experience: January 7, 2016
Illinois
1 review
0 helpful votes
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Resloving issues
January 10, 2016

Don't give up as there are some that help more than others

Date of experience: January 7, 2016
Illinois
1 review
0 helpful votes
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Excellent customer service-!
January 10, 2016

I received an almost immediate response from customer service support addressing my issue, and my refund was back in my account the next day.
Thank you!

Date of experience: January 7, 2016
Illinois
1 review
1 helpful vote
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Not familiar yet
January 10, 2016

I went on your site by mistake. All of a sudden, I received a confirmation saying I have purchased something - 60 units for $60.00. I really did not know what was going on and accidentally purchased something. That was scary for this old woman. Thank God, your customer service was helpful and took care of it for me. I still did not know what I had purchased and how.

Date of experience: January 7, 2016
Georgia
1 review
0 helpful votes
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Satisfied Customer
January 10, 2016

First time customer on QuiBidsI didn't understand the process even after I read it. Basically QuiBids said that they would refund me some of the money back

Thank Your

Date of experience: January 7, 2016
New Jersey
1 review
0 helpful votes
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Customer service
January 9, 2016

Excellent is your customer service that keeps me, coming back

Date of experience: January 6, 2016
Washington
1 review
0 helpful votes
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Unaware Customer
January 9, 2016

Money transaction buying bids confusing. Didn't realize the actual intent of providing the credit card as a means of purchasing bids. I was under the impression the CC was for legal age or means of providing a payment method.

Date of experience: January 6, 2016
Texas
2 reviews
0 helpful votes
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Quibids Experience
January 9, 2016

It wasn't what I expected when it came to being able to make a bid. I will see how the next session goes. When I finally got thru to Customer Support the young man that helped me was "Awesome"! I did not understand that I had to "buy Bids" per say. They could do a better job of explaining that in their on-line material. You apparently have to pay for bids even though you don't get anything out of it. That could become "cost prohibitive"!

Date of experience: January 6, 2016
Texas
1 review
0 helpful votes
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GREAT CUSTOMER SERVICE
January 9, 2016

I had registered for your service and didn't realize that I had automatically ordered $60 in tokens, I explained this to your MOHAMED in your service dept. He said would refund any unused Real Bids and this would take about 5 days for it to appear on my account, this was on 1/4/16 the next morning 1/5/16 it had already been deposited in my account.

Date of experience: January 6, 2016
New York
1 review
0 helpful votes
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Money returned
January 9, 2016

After putting in some info, I decided I did not want to join, however, somehow you charge my acct $60, I wrote and explained I did not want to join and my money was returned, thank you!

Date of experience: January 6, 2016
New York
1 review
0 helpful votes
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Refund in full
January 8, 2016

I accidentally clicked on something I shouldn't have, was charged and refunded quickly. Great CS.

Date of experience: January 5, 2016
New York
1 review
0 helpful votes
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Excellent Service
January 8, 2016

Everything was handled professionally and rapidly once alerted to the problem.

Date of experience: January 5, 2016
Kansas
1 review
0 helpful votes
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I felt really bad because you took my money without me knowing, but you were quick to put it back. So I Thank You for that. If you would I'd like to be UNSUBSCRIBED from you. If in the future I feel comfortable again I may join another day.

Date of experience: January 5, 2016
Florida
1 review
0 helpful votes
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Rating for quibids
January 7, 2016

For the most part, they have been pretty good. When they couldn't get my order they gave me all my bids back. When I returned an order I didn't have any problems. I'm having an issue with one of my cards. Hopefully that will get fixed.

Date of experience: January 4, 2016
Illinois
1 review
0 helpful votes
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Response
January 7, 2016

Upon contacting QuiBids for a refund on my new account, their response was quick and efficient, waiting for refund to be credited to my account...

Date of experience: January 4, 2016
Texas
2 reviews
0 helpful votes
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Unintentional purchase
January 4, 2016

I must have clicked something that triggered a transaction to my credit card which I didn't mean to as I wasn't ready to place a bid. The customer rep told me it was going to be credited back to my card.

Date of experience: January 1, 2016
Pennsylvania
1 review
0 helpful votes
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Closeout
January 4, 2016

I was able to close my account without any problem.

Date of experience: January 1, 2016