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QuiBids has a rating of 3.3 stars from 3,061 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QuiBids most frequently mention customer service, credit card and gift cards. QuiBids ranks 2nd among Penny Auction sites.
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QuiBids responded to a shipping error quickly and sent the product as quickly as possible. The customer support itself responded quickly and outlined what the issue was and how they were resolving the problem.
I submitted an email requesting the reopening of an expired auction I had won recently. I received a response less than 24 hours later along with the reopening of the expired auction. Once again, awesome customer support from QuiBids!
Thank You,
Kimberly McCratic/lakergirl4
I asked to get out of the program within an hour after I signed up, but I haven't gotten a response. It says 100% money back and I didn't realize that you just took our money even though we weren't bidding on anything. I want out and my money back under your guarantee. Thank you-
After deciding QuiBids wasn't for me I requested to discontinue participation and have my money refunded. QuiBids was prompt and courteous fulfilling my request. It's rare to experience such professional, prompt, and honest customer service when dealing with an online business.
Although I did not fit with QuiBids I'd refer them to anyone contemplating getting involved with online bidding.
I was confused about the expiration on Promo bids I'd redeemed and asked why they had been removed, I think I was wrong but was given 5 bids out of courtesy. I believe I wasn't allowing for the time zone changes but wasn't questioned about it.
I play Quibids a lot and receive many items. But every once in a long while there is a delay on shipping (which normally, I receive everything right away!). This just happened with the TV I won and it had been already a couple of weeks, so I sent an email to Quibids Support. I got an immediate response, so was very thankful for that and was told it had shipped. Awaiting patiently!
Very fast response to my question and took care of it just as quickly. I was very happy with them.
Thanks,
Rick
Whenever I have a question and send a message to you, someone always gets back to me very quick! Just like it says! "QUICK Bids" They are very good about explaining what the answer is to your question. I love it!
I bid on a $50.00 walmart gift card but I did not win and thought that it was over but got a message that I could buy the card for the amount of $9.00. I was jumping up and down for it was a great deal. Thanks QuiBids for making my first experience a good one.
My credit card had a charge on it that I did not make. When I emailed customer service I had a response very quickly. My credit card charge was corrected and had a very friendly email sent.
Didn't realize they put money on your card ahead of time. Cant afford that
Used credit card to buy real bids as a beginner, got on trouble for it, contacted customer service and asked to get a refund ASAP, and I got a reply almost instantly, and my refund. No hassle.
I needed to know if I could change the size of sheets I had won and a customer service representative promptly returned my email with a response.
Inquiry on some details about my account. The response inquiry was fast and reliable.
Though I got one great deal, the professional gamblers that plague the site made for a bitter experience. For ethical reasons, I detest gambling.
Answer: Yes like Gary O said, $60 buys your first 100 bids. Seems like a lot but after that you can buy 25 bids for $15. Best investment I ever made!
Answer: When you sign up, to be able to bid, you must purchase bids and the first bid pack is 100 bids for $60. People simply do not read. I would ask them why they think they give their credit card number just to sign up. I've read the information and it's pretty clear. I've been using QuiBIds for going on 3 years and I love it. When you sign up there will be at the top that is labeled "QuiBids 101". If you do sign up, be sure to read QuiBids 101 before you begin bidding. It's very helpful.
Answer: Hi Madeline, I'm sorry to hear that you weren't aware you were purchasing the starter bid package of 100 bids for $60.00 when entering your credit card info on the purchase page. The good news is they will offer a full refund for any of your unused bids. Just send them an email at [email protected] and they will be happy to assist you. They are very supportive and want to make sure you are satisfied.
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