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QuiBids has a rating of 3.3 stars from 3,062 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QuiBids most frequently mention customer service, credit card and gift cards. QuiBids ranks 2nd among Penny Auction sites.
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Had an issue with an auction I had been bidding in for over 2 hours and was "locked" when the auctions paused. Upon the auction resuming 2 high roller bidders were able to jump into the auction for the brief time it was no longer locked. I immediately phoned support and Mandi was very apologetic that it could happen, and I received all my bids back prior to it being paused. There was a significant amount of bids and I am very grateful they offered to do that!
I. Signed up by accident and was really surprised by the response time on my request to get a refund. If I am ever interested in this type of product, I would be sure to return to you
Mistakenly bought 100 bids while setting up my profile and was adding my card info and turned out to be a purchase, wrote them and they were sorry about the confusion and refunded me back the $60 I spent! I was glad!
The gentleman was very nice and patient as I described my problem. I got disconnected and when I called back I got the same guy so I didn't have to explain it all over again. He told me how to solve my problem and everything is fine and working as usual.
I thought I would lose my quibids, but I didn't.
Quibids was very understanding, and reinstated the bids in question.
This Five Star rating is pertaining your Customer Service and Financial Inquiries and Concerns. Your CSR Team did not hesitate to help when I was in need of Assistance. Very Quick and speedy Service. Thank You again.
It started out rough. But its not all that bad I think this might turn out to be a good thing still. Just glad I have a better understanding of how the site works.
I asked for a refund after not using my purchase credits after 2 weeks. I was promptly issued a refund to my CC.
I was very sorry to find that Quibids had nothing to offer that I was intrested in bidding on. But was extremely surprised when I ask to be reimbursed that customer support got back to me so quickly. No problems at all with anything. Very friendly.
Thank you for all your help.
I didn't realize there was a fee just to use this site and I emailed them the same night I signed up and my money was refunded the very next day.
All though the customer service was great. It would have been nice to know that when you create an account that you have to pay for bids upfront instead of later. Glad I was able to get the money refunded.
In signing up, I may have gotten distracted and taken a few minutes... but when I finished, yikes, I had a credit card charge of $60. Never saw a screen for choices of buying bids. Since I had zero experience with your site, I wasn't (yet) aware that you buy back all unused bids on request. Fortunately your help desk was right on it, and it was all solved by the next morning (maybe earlier; that's when I saw the email), Many thanks.
AFTER READING OTHER REVIEWS, I see that the site has a habit of charging $60 (for 100 bids) on signup, without asking permission. If this isn't fraudulent, it's not far from it. I want nothing to do with this kind of outfit.
Unintended acceptance to be charged 60$'s I didn't have, graciously cancelled and refunded charge
I was very satisfied with the support I received. Quick and efficient support.
I enjoy winning gift cards because they make excellent gifts for everyone for birthdays, anniversaries and Christmas. Gift cards also come in handy whenever I need them.
QuiBids is now one of the best shopping sites available online to win great deals on gift cards. They have also made some positive changes, like free shipping.
Nathan helped me with a problem that I had when a print I received was damaged. He immediately gave me instructions on how to correct it. I was very impressed with his quick response, it made me very happy. Thank you Nathan great job problem solved.
Answer: Yes like Gary O said, $60 buys your first 100 bids. Seems like a lot but after that you can buy 25 bids for $15. Best investment I ever made!
Answer: When you sign up, to be able to bid, you must purchase bids and the first bid pack is 100 bids for $60. People simply do not read. I would ask them why they think they give their credit card number just to sign up. I've read the information and it's pretty clear. I've been using QuiBIds for going on 3 years and I love it. When you sign up there will be at the top that is labeled "QuiBids 101". If you do sign up, be sure to read QuiBids 101 before you begin bidding. It's very helpful.
Answer: Hi Madeline, I'm sorry to hear that you weren't aware you were purchasing the starter bid package of 100 bids for $60.00 when entering your credit card info on the purchase page. The good news is they will offer a full refund for any of your unused bids. Just send them an email at [email protected] and they will be happy to assist you. They are very supportive and want to make sure you are satisfied.
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