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Quadratec

3.3

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Quadratec Reviews Summary

Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.

This summary is generated by AI, based on text from customer reviews

service
952
quality
7,391

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65,582 reviews

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Washington
1 review
0 helpful votes
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Love the style of my new wheels for off road Jeep, Very little appreciation for the wheels being delivered in two different colors. All boxed rims had correct part numbers, all labeled correct color.
Felt like Forest Gump opening a box of chocolates, from Quadtech "You never know what you'll get"

Date of experience: June 24, 2022
New York
1 review
0 helpful votes
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Ordered was placed and product received fairly quickly.

Date of experience: June 24, 2022
Mexico
2 reviews
0 helpful votes
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Delivery super fast
June 24, 2022

Delivery super fast. Went on smoothly. Rear gate bar appears damaged as rubber off metal in spots. Haven't had chance to play w it yet but may have to return that piece.

Date of experience: June 24, 2022
Massachusetts
1 review
0 helpful votes
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Much louder than I would like
June 24, 2022

Much louder than I would like. Almost sounds like a honda civic with a farther can.

Date of experience: June 24, 2022
Texas
1 review
0 helpful votes
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Easy to order what I am looking for! Great customer service!

Date of experience: June 24, 2022
New Jersey
1 review
0 helpful votes
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Great, super quick delivery and lovely return policy although i didn't have to utilize it

Date of experience: June 24, 2022
Texas
2 reviews
0 helpful votes
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Easy ordering process, fast delivery, decent pricing

Date of experience: June 24, 2022
Pennsylvania
1 review
0 helpful votes
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Initially sent the wrong item
June 24, 2022

Initially sent the wrong item. Contacted them by email on a Saturday and they immediately sent out the correct item and set up the return. Well done.

Date of experience: June 24, 2022
Texas
1 review
0 helpful votes
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Quadratec promised a refund on a price drop that they emailed to me 5 days after I bought this product. I called on this 2 weeks a go and followed up on this a week later. I have not received this refund, so I will have to call in again and talk to a manager. Everytime it is an hour plus wait on the phone. I have never had this much of a lack of customer service. I will try to not buy from Quadratec in the future. They simply don't care.

Date of experience: June 24, 2022
New York
1 review
0 helpful votes
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Nothing good or bad to mention
June 24, 2022

Nothing good or bad to mention. Just a regular ole shopping experience.

Date of experience: June 24, 2022
Florida
1 review
0 helpful votes
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Easy search in the website
June 24, 2022

Easy search in the website. Nice top for the money. Overall happy with the experience.

Date of experience: June 24, 2022
California
1 review
0 helpful votes
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Item took too long to ship
July 24, 2022

Item took too long to ship. Item was sent or transferred to USPS and they many times won't deliver to our home so we have to go 16 miles to the post office to get the order!

Date of experience: June 23, 2022
Wisconsin
1 review
0 helpful votes
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It was great
June 23, 2022

It was great. Easy and fast! Quadratecs site really made it easy to shop and find the part I wanted and needed.

Date of experience: June 23, 2022
North Carolina
1 review
0 helpful votes
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First order came on time
June 23, 2022

First order came on time. Product was wrong top but i ordered incorrectly.
Placed second order and products came timely. Top is ok but still not what i want but it works for now. Antenna didnt fit, having to send it back. Havent installed hinges so too soon to tell how they will work

Date of experience: June 23, 2022
Michigan
1 review
0 helpful votes
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Smooth as usual
June 23, 2022

Smooth as usual. Repeat customer. Would come back again.

Date of experience: June 23, 2022
Nebraska
1 review
0 helpful votes
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It was easy to cancel the out of stock item and purchase this item instead.

Date of experience: June 23, 2022
Georgia
1 review
0 helpful votes
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Easy to order
June 23, 2022

Easy to order. Arrived quickly. Clear installation instructions.

Date of experience: June 23, 2022
Ohio
1 review
0 helpful votes
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Shipping was supposed to be next day, but it took a couple weeks. Not a big deal, but not optimal either.

Date of experience: June 23, 2022
Texas
1 review
0 helpful votes
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Excellent service and best deal out of all off road stores.

Date of experience: June 22, 2022
Arizona
1 review
0 helpful votes
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Quick response time, faster than expected delivery, great customer service!

Date of experience: June 22, 2022

From the business

Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.


quadratec.com
Founded in 1990
West Chester,, PA, United States
+37
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