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Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
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Love the style of my new wheels for off road Jeep, Very little appreciation for the wheels being delivered in two different colors. All boxed rims had correct part numbers, all labeled correct color.
Felt like Forest Gump opening a box of chocolates, from Quadtech "You never know what you'll get"
Delivery super fast. Went on smoothly. Rear gate bar appears damaged as rubber off metal in spots. Haven't had chance to play w it yet but may have to return that piece.
Much louder than I would like. Almost sounds like a honda civic with a farther can.
Easy to order what I am looking for! Great customer service!
Easy ordering process, fast delivery, decent pricing
Initially sent the wrong item. Contacted them by email on a Saturday and they immediately sent out the correct item and set up the return. Well done.
Quadratec promised a refund on a price drop that they emailed to me 5 days after I bought this product. I called on this 2 weeks a go and followed up on this a week later. I have not received this refund, so I will have to call in again and talk to a manager. Everytime it is an hour plus wait on the phone. I have never had this much of a lack of customer service. I will try to not buy from Quadratec in the future. They simply don't care.
Nothing good or bad to mention. Just a regular ole shopping experience.
Easy search in the website. Nice top for the money. Overall happy with the experience.
Item took too long to ship. Item was sent or transferred to USPS and they many times won't deliver to our home so we have to go 16 miles to the post office to get the order!
It was great. Easy and fast! Quadratecs site really made it easy to shop and find the part I wanted and needed.
First order came on time. Product was wrong top but i ordered incorrectly.
Placed second order and products came timely. Top is ok but still not what i want but it works for now. Antenna didnt fit, having to send it back. Havent installed hinges so too soon to tell how they will work
It was easy to cancel the out of stock item and purchase this item instead.
Easy to order. Arrived quickly. Clear installation instructions.
Shipping was supposed to be next day, but it took a couple weeks. Not a big deal, but not optimal either.
Excellent service and best deal out of all off road stores.
Answer: Yes, we do ship to Oman. During checkout you would just choose that from the drop down menu or you can contact our sales department and they can help get an order in place for you. Thank you
Answer: Emails are never answered, even with multiple tries.
Answer: No, manufacturer has a contract with recycled steel. Check your warranty if there is one. Good luck
Shop a wide variety of genuine & aftermarket Jeep parts and accessories for Wrangler, CJ & Cherokee. Free same day shipping on most orders.

