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QLinkWireless

2.4

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QLinkWireless Reviews Summary

The company's reputation is significantly marred by consistent complaints regarding its customer service, characterized by long wait times and ineffective support. Customers frequently express frustration with service interruptions, data limitations, and issues related to device functionality. While some reviews acknowledge the friendly demeanor of customer service representatives, the overall sentiment leans heavily towards dissatisfaction, with many describing the service as unreliable and inadequate. Positive aspects are scarce, primarily focusing on the accessibility of low-cost options, but these are overshadowed by pervasive concerns about service quality and responsiveness.

This summary is generated by AI, based on text from customer reviews

service
428
value
405
shipping
379
returns
251
quality
393

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Owner
July 2, 2022

This service is better then the competition out there i recommend to everyone who wants great service

Date of experience: July 1, 2022
Tennessee
1 review
0 helpful votes
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If you want great affordable service without all the hassle that comes with all the competitors out there then Q-Link is the one for you.

Date of experience: July 1, 2022
New York
1 review
0 helpful votes
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Great phone plan
July 2, 2022

It's very helpful having a phone I don't have to worry about having money for the minutes. Greatly helpful to me

Date of experience: July 1, 2022
New York
1 review
0 helpful votes
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Service
July 2, 2022

Great job very professional very refreshing in this age hard to find so keep up the good work and please by no means stop doing what you are doing for the customers especially the elderly.

Date of experience: July 1, 2022
Louisiana
1 review
2 helpful votes
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Over all
July 1, 2022

The service is good, the particular phone I have is difficult to use and often will not wake up. I use it once a week to call someone as well as have someone call me. It is very slow to respond although I keep it charged. I probably need to upgrade to a better PHONE but that would ruin the whole idea of FREE life line service. It IS just for emergency anyway. But I always appreciate the QLinkWireless service for providing this phone at all! THANK YOU~

Date of experience: July 1, 2022
Florida
1 review
0 helpful votes
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Wast
August 3, 2022

Never a problem my only complaint is the reviews requirements they're shouldn't be any if a person wants to say simply Love it and nothing more they should be able to. Further more it's a wast of my time. Wast is not something I want or need. Cant afford wast. Wast my money. Wast my time. What a wast. Damn I'm wasted!

Date of experience: July 1, 2022
Ohio
2 reviews
0 helpful votes
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Thankful
August 1, 2022

I am very thankful for this service. I would not have a phone without this service! It is great for the underpriviledged.

Date of experience: July 1, 2022
South Carolina
1 review
0 helpful votes
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My Qlink Experience
January 1, 2023

I have been on a fixed income for quite a few years now and I would not have a phone had it not been for Qlink. I have had great customer service, free from phone problems and an easy upgrade experience.

Date of experience: July 1, 2022
Florida
1 review
0 helpful votes
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Service
August 1, 2022

Rarely does it slow down and streaming is always awesome. I seldom leave reviews especially when forced to write a certain length! My 1st sentence was all i wanted to say...

Date of experience: July 1, 2022
Ohio
1 review
0 helpful votes
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Great service
December 2, 2022

Great company, I love my service no complaints, have had no problem with my phone or service, love that they text me.

Date of experience: July 1, 2022
New York
1 review
0 helpful votes
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So thankful
July 1, 2022

This has saved me from so much worry. I have been worried about how I'm going to pay my phone bill during these expensive times. I can barely buy enough groceries to last for the whole month between me and my toddler. This is a little weight off my shoulder

Date of experience: July 1, 2022
New York
1 review
0 helpful votes
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Great
July 1, 2022

I think that QLinkWireless is truly a great service. However, if I could send pictures through text that would be great too.

Date of experience: July 1, 2022
South Carolina
1 review
0 helpful votes
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Caring friends
July 1, 2022

People I've never even met doing something that really makes a difference. Makes life easier.
From one month to the next helping people in a way that is different from person to person.

Date of experience: July 1, 2022
Missouri
1 review
23 helpful votes
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It sucks
June 30, 2022

Not unlimited... it's not unlimited at all...
And the phone or text doesn't work 90% of the time.
And they out sourced it... so good luck with that.
Also if you call them they will only say the tower is down... and it's not. It's been 45 days since our phone has worked...

Date of experience: June 30, 2022
Colorado
1 review
0 helpful votes
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You people are very nice and you treat your customers very good thank you and keep up the great work

Date of experience: June 27, 2022
Kentucky
1 review
19 helpful votes
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Very $#*!ty service
June 27, 2022

Please dont waste your time with qlink because they say unlimited calling and data but that's a lie. They failed to say in any of their web sites or pamphlets that unlimited really means 30g. I was in the middle of a very important business meeting showing a graft and designs to some employees when my data was cut off. Please don't waste your time with this fake, misleading, lying company.

Date of experience: June 27, 2022
Louisiana
1 review
0 helpful votes
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Satisfied user
June 27, 2022

No real concerns at this time; however when choosing a phone make sure the phone can perform the services that are offered.

Date of experience: June 26, 2022
Virginia
1 review
2 helpful votes
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Loss my money
June 25, 2022

I have 2 phone they said was compatible but end up being not compatible. So I decided to buy a phone from them…I NEVER GOT IT! They said I did, I told them, it was NEVER delivered to me. Then Qlink put me to work to search for the phone with 2 different tracking numbers, which was no good. They had me call Amazon, UPS, and my post office…no phone. After talking to at least 10 customers services person 3 supervisors and a manager, they will not refunded me my money and I don't have the phone they said was delivered. What a way to treat a customer and senior citizen living on a fix income….

Date of experience: June 25, 2022
Louisiana
1 review
0 helpful votes
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Good service
June 27, 2022

Love it. My calls never drop. Minutes and data are always on time. Application process was a breeze

Date of experience: June 25, 2022
Missouri
2 reviews
2 helpful votes
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Q Link
June 25, 2022
Updated review

Have had for 6 years and loved every bit of it major help to help me with my disability I get free service I'm so very happy with their services also there's a phone at Walmart $10 Network for this

Date of experience: June 24, 2022

I Love q Link
March 2, 2022
Previous review

I've had q Link for going on 6 years and I'm so very glad that I have them they saved me so much money with the free cell phone plan with unlimited talk text away thank you q Link

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Date of experience: March 1, 2022

From the business

All qualified Q Link customers are eligible to receive a free smartphone and free monthly service.
Our free Q Link plan includes free monthly data and minutes, and unlimited worldwide texting.


qlinkwireless.com
Founded in 2011
Dania Beach, FL, United States
+115
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