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The company's reputation is significantly marred by consistent complaints regarding its customer service, characterized by long wait times and ineffective support. Customers frequently express frustration with service interruptions, data limitations, and issues related to device functionality. While some reviews acknowledge the friendly demeanor of customer service representatives, the overall sentiment leans heavily towards dissatisfaction, with many describing the service as unreliable and inadequate. Positive aspects are scarce, primarily focusing on the accessibility of low-cost options, but these are overshadowed by pervasive concerns about service quality and responsiveness.
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I love your service. It's been awesome! It works great, although I'm still learning about it. Everything you've promised is real and you have followed through with that. That's really really important, and hard to find. Thank you!
I had my number for last 8 years which i lost it because of this company employee without my permission. I saw their ad and I went to their website to get approved for tablet and I was trying to pay for it. But it was not working at that time. So I just let it go. Then after few days I got the mail from them and it has sim card in it. I put it in my drawer because I never apply for this. Then just my bad day started that I decided to use this thief company sim card. First it didn't work on my personal phone then I had to wait and buy new phone which will works with their company. I got my new phone on July 3,2022, So I put the sim card and wait till monday to work for this phone which I did. But out of blue without my permission. My number was disconnected from this company and send it to other carrier. While I didn't know my acct number and my pin number. Who is the owner of the sim card doesn't know and still able to transfer other company. So its very clear that someone from the company employee did it because they knows acct number and pin number. I was only able to use this sim card rarely few mintues. Now they don't even know which carrier i am been moved. I am very mad because this number was with me for last 8 years.
I am new to qlink. I signed up with qlink and purchased a new phone through their website. I received a corrupt phone. When I called to address this they said to return phone but that I was responsible for shipping charges for the broken phone they sent me. Really! Bad business.
Easy to sign up, Tracking
Phone all the way to me hook up was easy. Support is great very helpful glad to have them as a Carrier (Q-link)
I love it have it this plan unlimited data because I use my phone to keep me save like it security cam in my house..
Lets me know when they refill my service. I always have minutes. I also get texts unlimited. Have been pleased from day one.
Love my Qlink services u would tell anyone that needs assistance especially with phone service etc they need to get Qlink!
With the rising costs of everything I don't know how I would make it on my limited income it is such a relief knowing I don't have to worry about having the money to pay my phone bill
Awesome sign up for the free cell phone I got mine thanks for the free phone awesome sauce... the best
I'm truly satisfied with qlinks promise to deliver, unlimited data, talk, text. I watch a lot of videos, I gotta be careful with my data, but that's ok. Cuz it's not totally unlimited there's a cap. But it's ok. Thank you, lynette
It's good to have wen u don't have a phone. But I like it alot cus it helps me out alot wen I didn't have a phone.
As I have already reported, there is no guidance on setting up the roaming system. Please let me know to activate the feature.
All I am going to say here is, WOW! This phone service came in my life at the most perfect time. I had just lost my job due to things going on in the world which in turn caused me to lose my home, vehicle, and just about everything else I had ever owned. I couldn't barely keep food in my stomach so I know I couldn't pay for a phone and bill. Someone told me about this Qlink program, so I checked it out and filled out the application and whammo, a week later I had a working phone. It brought about so many lifesaving changes and I know for sure that if not for this phone program I might not have been here today to write about how kickass Qlink is. Thank you.
My only complaint is halfway through the month my data does slow down quite a bit. If I turn airplane mode on then off again, it will usually fix it for a lil while. It's free service so I hate to complain about anything, am truly grateful for this blessing.
I'm enjoying my qkink service very much with 5 stars. But I thought the qlink phones were free with the exception of the tablet
I have not had any trouble with outgoing or incoming calls at all no matter where I go.This is the best cell company I have ever had thank you
Best service I have ever had. No dropped calls and fast internet no Matter where I am located. Thanks Q link!
It great,for people who don't have any income.but you have to keep your eye on your phone at all times
Answer: Q-Link is a scam operation. REPORT to the relevant state and federal authorities ASAP! Reps are scammers reading from their scripts. Useless and intend to be useless.
Answer: Yes you can it also gives you two months free Amazon prime
Answer: It's not possible to talk to any human cause a real human wouldnt do the shit these fucking foreigner fucks do to people
Answer: I mean they provide cell service not internet that's two different animals all together. LOL you can turn your phone into a hotspot, which then allows you to tether your tablet to the phone and use its cell data but I think actually the only cost is $5 a month that's unlimited everything so I think just about anyone can afford that. But they actually send a SIM card which I believe was for the tablet and I never put it in so it could be it already came with cell service I haven't paid anything in months except for one time $5 and for all I know that was for shipping and receiving. As far as the $30 phone bill the government you already getting free service so you could apply that $30 towards the internet service if you have a provider in the area that's cheap but reliable. Good luck on that. If you need to know how to set your phone up as a hotspot you turn on Bluetooth for one but the best thing to do is just Google it say turn phone into hotspot and connect tablet for Android it will give you full directions.
Answer: Don't do it. It's not worth your time. Free is too much to pay for this piece of CRAP.
Answer: To my experience with this company since 2018 i never had to pay a dime if your being asked for money RUN run very fast they are trying to scam you because this program is 100 % free --phone --sim card --activation--only money out of pocket maybe for 2nd time go around if you loose your phone drop the sim card in the garbage disposal or belter yet the toilet but no $$$$ ALL FREE
Answer: Mine dies the same if I go over a certain amount of data and have ro wait for the new month to get data back on the phone. Doesn't seem right as it should be unlimited huh?
Answer: If it is a real Qlink email and not someone phishing for info when the package comes don't open it, Write on it "Return to Sender" your singing the song in your head, huh. Depending on your age that was an Elvis Presley song in the 50's or 60's. If it asks for any kind of information do not answer. I get one that say my (department store) order is on the way. If you get a text message and says to send "Stop" to a phone number don't do it. Most likely it is testing to see if you have an active, valid number. Anything internet, phone or text that you don't know who or what it is "Spam it" and delete. Even if you know the person there's a chance when you open it. My address book got hijacked on Facebook and sent everyone on it a virus. I don't FB anymore. It's a pretty sorry person that sends a virus to people they don't know.
Answer: I agree with the previous answer I had SafeLink years ago it takes forever to get it's not as good a service I couldn't get calls inside of my residence. It was terrible I would definitely go with QLink it's so much better in so many ways I don't think there's a question here really. They even sent me a free tablet or I think it was $5 although it's older and it's slow it's free and it does work. You have to make sure you connect it to LTE or 4G rather than 5G it is not a 5G tablet nor I don't believe the phone is either it's 4G also.
Answer: Mine got limited data but still can use calls and text if you run out of data. And it's almost June of 2024 and I am still using my free government service. Maybe however you got this program ei. In WA state you have to be TANF or SNAP and sometimes you have to renew you benefits like my food stamps I have to do that every 6 Months in WA state. So maybe you need to check if that's what your state program works!
All qualified Q Link customers are eligible to receive a free smartphone and free monthly service.
Our free Q Link plan includes free monthly data and minutes, and unlimited worldwide texting.

