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QLinkWireless

2.4

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QLinkWireless Reviews Summary

The company's reputation is significantly marred by consistent complaints regarding its customer service, characterized by long wait times and ineffective support. Customers frequently express frustration with service interruptions, data limitations, and issues related to device functionality. While some reviews acknowledge the friendly demeanor of customer service representatives, the overall sentiment leans heavily towards dissatisfaction, with many describing the service as unreliable and inadequate. Positive aspects are scarce, primarily focusing on the accessibility of low-cost options, but these are overshadowed by pervasive concerns about service quality and responsiveness.

This summary is generated by AI, based on text from customer reviews

service
428
value
405
shipping
379
returns
251
quality
393

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Q-link
July 7, 2022

I love your service. It's been awesome! It works great, although I'm still learning about it. Everything you've promised is real and you have followed through with that. That's really really important, and hard to find. Thank you!

Date of experience: July 7, 2022
Illinois
1 review
4 helpful votes
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Thief employee
July 7, 2022

I had my number for last 8 years which i lost it because of this company employee without my permission. I saw their ad and I went to their website to get approved for tablet and I was trying to pay for it. But it was not working at that time. So I just let it go. Then after few days I got the mail from them and it has sim card in it. I put it in my drawer because I never apply for this. Then just my bad day started that I decided to use this thief company sim card. First it didn't work on my personal phone then I had to wait and buy new phone which will works with their company. I got my new phone on July 3,2022, So I put the sim card and wait till monday to work for this phone which I did. But out of blue without my permission. My number was disconnected from this company and send it to other carrier. While I didn't know my acct number and my pin number. Who is the owner of the sim card doesn't know and still able to transfer other company. So its very clear that someone from the company employee did it because they knows acct number and pin number. I was only able to use this sim card rarely few mintues. Now they don't even know which carrier i am been moved. I am very mad because this number was with me for last 8 years.

Date of experience: July 7, 2022
Texas
1 review
3 helpful votes
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I am new to qlink. I signed up with qlink and purchased a new phone through their website. I received a corrupt phone. When I called to address this they said to return phone but that I was responsible for shipping charges for the broken phone they sent me. Really! Bad business.

Date of experience: July 5, 2022
Indiana
1 review
0 helpful votes
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Very helpful
July 4, 2022

Easy to sign up, Tracking
Phone all the way to me hook up was easy. Support is great very helpful glad to have them as a Carrier (Q-link)

Date of experience: July 4, 2022
New York
1 review
0 helpful votes
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I use my data
July 4, 2022

I love it have it this plan unlimited data because I use my phone to keep me save like it security cam in my house..

Date of experience: July 3, 2022
Georgia
1 review
0 helpful votes
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Service review
July 4, 2022

Lets me know when they refill my service. I always have minutes. I also get texts unlimited. Have been pleased from day one.

Date of experience: July 2, 2022
Texas
1 review
1 helpful vote
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Love my Qlink services u would tell anyone that needs assistance especially with phone service etc they need to get Qlink!

Date of experience: July 2, 2022
Michigan
1 review
0 helpful votes
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Wonderful
August 1, 2022

With the rising costs of everything I don't know how I would make it on my limited income it is such a relief knowing I don't have to worry about having the money to pay my phone bill

Date of experience: July 2, 2022
California
1 review
0 helpful votes
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Awesome
July 2, 2022

Awesome sign up for the free cell phone I got mine thanks for the free phone awesome sauce... the best

Date of experience: July 2, 2022
California
1 review
0 helpful votes
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A blessing.
July 3, 2022

I'm truly satisfied with qlinks promise to deliver, unlimited data, talk, text. I watch a lot of videos, I gotta be careful with my data, but that's ok. Cuz it's not totally unlimited there's a cap. But it's ok. Thank you, lynette

Date of experience: July 2, 2022
Idaho
1 review
0 helpful votes
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It's good to have wen u don't have a phone. But I like it alot cus it helps me out alot wen I didn't have a phone.

Date of experience: July 2, 2022
IR
1 review
0 helpful votes
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Roaming system
April 22, 2023

As I have already reported, there is no guidance on setting up the roaming system. Please let me know to activate the feature.

Date of experience: July 2, 2022
Oregon
1 review
0 helpful votes
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LifeSaver
September 2, 2022

All I am going to say here is, WOW! This phone service came in my life at the most perfect time. I had just lost my job due to things going on in the world which in turn caused me to lose my home, vehicle, and just about everything else I had ever owned. I couldn't barely keep food in my stomach so I know I couldn't pay for a phone and bill. Someone told me about this Qlink program, so I checked it out and filled out the application and whammo, a week later I had a working phone. It brought about so many lifesaving changes and I know for sure that if not for this phone program I might not have been here today to write about how kickass Qlink is. Thank you.

Date of experience: July 2, 2022
New York
1 review
0 helpful votes
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Qlink
July 2, 2022

Qlink used to be a half star, now 5 service improved drastically after a little government intervention

Date of experience: July 1, 2022
Texas
1 review
0 helpful votes
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Awesome Service!
July 24, 2022

My only complaint is halfway through the month my data does slow down quite a bit. If I turn airplane mode on then off again, it will usually fix it for a lil while. It's free service so I hate to complain about anything, am truly grateful for this blessing.

Date of experience: July 1, 2022
Texas
1 review
0 helpful votes
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Great service
July 2, 2022

I'm enjoying my qkink service very much with 5 stars. But I thought the qlink phones were free with the exception of the tablet

Date of experience: July 1, 2022
Texas
1 review
0 helpful votes
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Work good
December 1, 2022

I have not had any trouble with outgoing or incoming calls at all no matter where I go.This is the best cell company I have ever had thank you

Date of experience: July 1, 2022
Tennessee
1 review
0 helpful votes
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My Qlink
July 2, 2022

Thanks so much.It has been a big help to the family.It recently broke in the front so I am gonna need a new phone.

Date of experience: July 1, 2022
Florida
1 review
0 helpful votes
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Best service I have ever had. No dropped calls and fast internet no Matter where I am located. Thanks Q link!

Date of experience: July 1, 2022
Nevada
1 review
0 helpful votes
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It great,for people who don't have any income.but you have to keep your eye on your phone at all times

Date of experience: July 1, 2022

From the business

All qualified Q Link customers are eligible to receive a free smartphone and free monthly service.
Our free Q Link plan includes free monthly data and minutes, and unlimited worldwide texting.


qlinkwireless.com
Founded in 2011
Dania Beach, FL, United States
+115
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