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PurseForumReviews 51

1.9

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PurseForum Reviews Summary

The company has garnered a mixed reputation among customers, with some praising the valuable information and community support available on the forum, particularly for luxury item enthusiasts. However, a significant number of reviews highlight serious concerns regarding the moderation practices, perceived elitism, and the authenticity of the site's authentication services. Many customers report feeling bullied or unfairly banned for voicing legitimate concerns, which fosters a distrustful environment. Overall, while there are positive aspects related to product knowledge and community engagement, the negative experiences with customer service and moderation overshadow these strengths, leading to a cautionary sentiment among users.

This summary is generated by AI, based on text from customer reviews

service
3
value
4
shipping
3
returns
3
quality
4

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
Follow Ins N.
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They Ban you and claim they warned you but didn't.
They get paid by fraudulent advertisers to put out scams( especially in the plastic surgery section) and will ban the people who challenge those who post real reviews.

Be careful. It's a platform that cannot be trusted or taken seriously. They claim they don't allow fake profiles of clinics, but will ban you if you call out the profiles- which are very obviously using the same language and fake images.

It happened not just once, but three times that I got banned for speaking the truth.

Please don't trust anything you read on there

Date of experience: December 31, 2023
Denmark
1 review
2 helpful votes
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Pathetic moderators
November 30, 2022

Very pathetic of them to ban people for no reason, and the moderators clearly love to make abuse of their power. Free speech is moot, and they ban people with no warning, claiming they warned you (no you havent). You also cannot contact them whatsoever to challenge the ban. Very much gives elitist power hungry assh*oles vibes which is the only thrill they get in their pathetic life.

Date of experience: November 30, 2022
KR
1 review
1 helpful vote
Follow Janaina N.
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I have been banned TWICE for defending people who were opposed by systems which were obviously paid and constructed (as mentioned by someone before here).
Very shady Artificial Intelligence is managing this forum, deleting comments of those who don't support their (paid) agenda etc. For example, you just cannot under any circumstance side with Meghan Markle or show prove against Lady Gaga (who is a plagiarizing fraud to authentic artists and business owners). The second time I only sided with Meghan Markle and most of my comments disappeared, when I pointed out the AI system they banned me for DRAMA LOOLLL - while they are posting only drama against Meghan Markle...but you just can't oppose whatever the royals paid to do online.
Awful and shows you that free speech is 99% dead now

Date of experience: November 29, 2022
California
1 review
0 helpful votes
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Cancerous KUNTS
November 12, 2022

Forum is filled with women who have no expertise and are not professional authenticators trying to one up each other on who's the most 'knowledgeable' about handbags. Disgusting, abhorrent behavior. All the women in the past who fought for women's right and equality would be rolling in their graves. They're the reason why society still don't treat women seriously and pay us less. Why treat us equally when we ourselves can't treat each other fairly and equally cat fight amongst ourselves? They do everything to backstab, cheat, and bully other women. You could post one simple, innocuous comment, and they'll tear you to shreds.

Also there are fake sellers on there who make several accounts pretending to be professional, licensed authenticators, authenticating their own fake mirror goods while making false reports of actual legitimate businesses like Fashionphile, Christie's, and Sothebys. If you believe these 'professional authenticators' over a team of vetted professionals who hand checks luxury items in publicly traded companies, you are a massive fool.

Seriously why are the purseblog founders still free, and the scammers too? I see multiple class action lawsuits brewing in the future.

I'm looking at you bababebi, Meaghan and Vlad Dusil.

Date of experience: November 12, 2022
New York
1 review
4 helpful votes
Follow Hope J.
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I have been a member of this forum for a couple of years. I have personally witnessed biased behavior with the moderator S@@ky
I have had my comments deleted where other people comments remained on the thread expressing the same views. In certain threads you can definitely see racial opinions expressed but this platform discourages political commentary. Do not voice your opinions about being unvaccinated or contradictory information against the covid vaccination. Be prepared for the clique to attack you. I have seen other members post of this platform complaining about the biases that are rampant. This platform is great for getting the latest information on upcoming designer launches, product availability, prices, and quality control.

Date of experience: May 29, 2022
GB
5 reviews
11 helpful votes
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Why bother?
November 25, 2021

Seriously, you can be as polite as possible, disagreeing with somebody, giving evidence why you disagree, if they report you there is no check, you end up being banned, it is more a playground for people who like to do high school drama, also a lot of the people selling on eBay are authenticating their own items, make of that what you will...

I let them get on, the site is paid by some advertisers and has a lot of shady connections, draw your own conclusions

Date of experience: November 24, 2021
GB
1 review
3 helpful votes
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The great pretender
August 5, 2021

It is a bit absurd, people who have seriously very little clue about high end products pose as authenticators while selling items on various websites, if you point out what they missed and why the item might be real or fake, they report you as fake and you get a warning. A bit like a bullying group of mean girls, however the owners of the site get a kick back from the sites they push on you, so do not expect much realism or truth there. In case you want an infomercial pushing sites at you where the owners earn, great, otherwise, give it a miss

Date of experience: August 5, 2021
Malta
1 review
8 helpful votes
Follow J B.
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I would actually give this nest of vipers a negative star rating if possible. It's basically a place to gossip and talk nonsense. Very unprofessional.

Date of experience: June 7, 2021
Pennsylvania
1 review
1 helpful vote
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Nothing but Good...
February 18, 2021

I have been part of Purse Forum for over ten years. I have received valuable information and guidance from many wonderful members. I would recommend to all..

Date of experience: February 17, 2021
Virginia
1 review
14 helpful votes
Follow Sharon S.
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There are probably some decent members on the forum and there is good information. However, it is controlled by a few very vindictive people who collude with the TPF owners Meg and Vlad so that if anyone questions their so-called expertise, they are banned for life. Try it and you'll see. It's all about greed and money. They have multiple identities they hide behind and have no scruples about logging in under one identity to tell you a bag is fake (with no actual credentials and no actual review explaining why), then as another bogus member you'll be directed to a legitimate seller who is selling the same "authentic" bag or coincidentally they will have one for sale. I am strictly a buyer but I've been appalled at how they viciously attack anyone who questions their so-called authority. They will bad mouth a completely innocent seller and harm their business simply because they can and to profit financially. I don't even go there anymore for basic information. Quite simply, the people in control of that forum are just a bunch of mean-spirited crooks. Google purse forum complaints and you'll see what I mean.

Date of experience: July 25, 2020
Australia
1 review
8 helpful votes
Follow Joyce L.
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Submitted a vintage nylon/neoprene Fendi baguette which I got from a reputable Japanese eBay seller to their Fendi "authenticate this" forum. The stamping of the lowest line of the "E" on the side of the logo was a bit faint, but legit- everything about the bag checked out from the back of the zipper, perfect stitching and overall quality feel. They took so long to respond so I decided to ask an expert - a professional who authenticates and sells designer bags for a LIVING. They thought despite the stamping, they thought it was legit. But a few week later TPF person - "A" said it was fake! So who would you believe? A PROFESSIONAL who does this for a LIVING for many YEARS or some random person who isn't even a professional, and is an "authenticator" by name only? The authenticators on the website don't even have professional standing so you definitely can't take their word 100% of the time. Also, I've noticed that the authenticators act so superior and arrogant. I appreciate they are providing their "service" for free but come on - there's no need to treat people horribly. You may end up waiting for ages, for them to only skip your request and pick the next one. Why? Because they can!

Date of experience: June 12, 2020
GB
1 review
7 helpful votes
Follow Amy T.
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Don't waste your time unless you want to be abused by the authenticators. Wouldn't trust their credentials as they obviously don't have experience in customer facing roles. Don't understand why they contribute if they just want to be rude and elitist. Also no response from moderation or whoever is running the site.

Date of experience: April 26, 2020
California
1 review
7 helpful votes
Follow Nancy J.
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A scamming buyer posted false accusations about me on this website after being exposed for being a scammer, Also this user created fake accounts posing as me to "ruin" my reputation and then I started getting harassed by several members of that forum on purely false accusations with no tangible proof.

This forum is full of pretentious ladies who will believe anything someone says with no real proof.

PS that scammer is being sued in small claims court ;)

Date of experience: April 24, 2020
Switzerland
1 review
2 helpful votes
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Entertaining
April 22, 2020

Entertaining yet not very stable. One day there is an application that works the next it crashes! Then you can use the website yet its not the same.

Date of experience: April 21, 2020
Canada
1 review
2 helpful votes
Follow Wai W.
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LOVE the purse forum. I started with my first LV from browsing the forum when I was 22 years old and it's been a slippery slope since then. I don't know how some women on the site afford as much luxury items as they do but I love staring at their eye candy. I've never used their free authentication system run by volunteer authenticators because I always try to buy from the boutique or use a paid authentication service. Having said that if I was in a pinch I would probably use their "authenticate this" thread. I love that if there's a brand I'm interested whether it's shoe, jewelry or bags, that I can find and read about on the forum, so that's great for someone like me that loves to research but very bad for my wallet lol.

Date of experience: November 7, 2019
Germany
2 reviews
29 helpful votes
Follow Christie T.
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It's a good resource for getting info on bags, but other than that, I would stay away from there. I've been a long-time member of tPF and go through phases where I'll actively post for a month or two, then take a year hiatus. This is mainly due to the sophomoric attitudes and bullying I have witnessed there, not to mention the incessant bickering and arguing that goes on. I swear to God these people have nothing better to do than pick fights - for instance, you'll be reading a "which bag should I get" thread... and about a page into it, they will start fighting about something completely random. I also have to say that I TOTALLY agree with the other poster here who called out members fabuleux and jellyv... they are vicious, and somehow seem to be revered for it by other members who like to hop on the a**hole bandwagon. They will receive tons of likes for rude comments. It's pretty sad. And then you also have hypocritical members on there - there seems to be a plethora of them. For instance, one member was saying how she was upset about not receiving the full packaging when she bought a purse... and another member chimes in saying "I would get over it." Welllll... it just so happens that the member who said to get over it also once complained about not getting the full packaging and actually reached out to the brand to have them mail it to her. Just super petty BS...

Date of experience: June 15, 2019
Virginia
1 review
17 helpful votes
Follow Jennifer S.
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The Purse Forum is actually a wonderful place. There are a couple of members, fabuleux and jellyv in particular, that seem to get off on being complete and total asses to people that don't deserve it. Their comments consistently in all threads are condescending and it's like they're trying to be rude on purpose. Makes you wonder how badly they were made fun of growing up to need to overcompensate in their lack of confidence by being keyboard bullies. You can tell they enjoy tag teaming and agreeing with each other on their imaginary high horses and it's laughable how mighty they feel. They are the epitome of online nerds that live in their parents' basements, eating snacks and calling mommy to refill their Mountain Dew. Whether that actually describes them or not, THAT is the kind of impression they leave to others. Gross.

Date of experience: February 27, 2019
Finland
1 review
8 helpful votes
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Not good site
December 17, 2018

Just $#*! the whole purseforum I have asked the administrator to exit my account but there is no place yet!

Date of experience: December 17, 2018
GB
1 review
9 helpful votes
Follow Sophie W.
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If people get scammed on eBay, apparently it is the buyer's fault, apparently as a buyer you have to make sure that the item somebody sells you is as described, I was totally puzzled by this until I googled and found out that a lot of the so called experts on this forum are sellers on eBay who try to protect their turf and sales. So asking a question on TPF is like asking a shop if they recommend their own goods.

I looked a bit further, apparently they also hunt sellers they see as competition and get others to report the items as fake in great numbers, and they are affiliated with several luxury resale sites, so no wonder that those sites get glowing reviews.

I treat the site with great caution

Date of experience: October 27, 2018
Arizona
1 review
17 helpful votes
Follow sarah p.
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If you make any small error in your post on there, or post your question in 2 different threads (since you got no response in the first thread) the authentcators will take time to be a rude power tripping troll. They will tell you that if you mess up your post again, you will be ghosted. But they don't take the time to authenticate any purses requested by people. It's a joke of a site. Don't waste your time signing up and posting on there, it will fall on rude deaf ears.

Date of experience: March 5, 2018