Check out our latest communities fighting
AI scams on Reddit and Facebook

SmartCustomer Website Reviews and Complaints
business logo of Puppies.com

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Welcome to Puppies.com, the ultimate haven for puppy enthusiasts and a trusted beacon in the world of canine companionship! Established in 2003, our mission has been unwavering: to seamlessly blend the joy of puppy ownership with the ease of modern technology. Over the years, Puppies.com has blossomed into a vibrant community, guiding millions of adorable puppies towards their loving, fur-ever homes.

Our platform is more than just a website; it's a comprehensive Puppy Portal, meticulously designed to bridge the gap between enthusiastic puppy buyers and dedicated puppy sellers. By fostering this connection, we ensure that each puppy finds a home that's just as unique and special as they are. This process isn't just efficient; it's infused with love and care at every step.

For breeders, Puppies.com is a haven. It allows them to concentrate on the essential aspects of breeding – health, temperament, and quality – while our state-of-the-art algorithm works tirelessly in the b...


+39
Sponsored message from Puppies.com
Find Your Perfect Puppy Today! Sign up for Free.
Sign Up
How would you rate Puppies.com?
grey stargrey stargrey stargrey stargrey star

Puppies.com Reviews Summary

The company has cultivated a strong reputation for providing a user-friendly platform that connects customers with reputable breeders, leading to high levels of satisfaction among pet owners. Many customers appreciate the ease of navigation, effective communication with breeders, and the quality of the puppies they acquire. However, some concerns have been raised regarding the vetting process of breeders, with a few customers expressing unease about potential puppy mills. Overall, the feedback reflects a positive sentiment towards the service, highlighting its efficiency while suggesting an opportunity for enhanced breeder verification.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Georgia
1 review
0 helpful votes
Follow Steven V.
Unfollow Steven V.
Share Review
Report Review

A Lot To Choose From!
June 10, 2025

I stumbled across the website and had the opportunity to find whatever breed I was interested in from anywhere in the country. Mine was 1 hour forty-five minutes away from my home.

Date of experience: May 31, 2025
Pennsylvania
1 review
0 helpful votes
Follow Nanvy W.
Unfollow Nanvy W.
Share Review
Report Review

Legit site!
June 6, 2025

Puppies.com verifies the breeders are legitimate which gives confidence when purchasing online.

Date of experience: May 27, 2025
Virginia
1 review
0 helpful votes
Follow jhonatan m.
Unfollow jhonatan m.
Share Review
Report Review

Awesome site
June 3, 2025

puppies.com are awesome site for someone who are looking for a purebred puppies with plenty of breeders to choose from

Date of experience: May 24, 2025
Missouri
1 review
0 helpful votes
Follow Michelle S.
Unfollow Michelle S.
Share Review
Report Review

Beautiful puppies
May 29, 2025

I have gotten three old English sheepdogs through this site and couldn't be happier! I love all three- the oldest is 6 years old now and the newest is 3 months old! Thank you for having a place where we can take time to browse our favorite breeds.

Date of experience: May 19, 2025
Minnesota
1 review
0 helpful votes
Follow Kathy L.
Unfollow Kathy L.
Share Review
Report Review

I found a few sellers that wanted money down before you could see the puppy. They would say they lived in mn where I live when they were from another state.
They were really nice until you tell them no you will not get a apple pay card. They ask a person to get the card as a down payment. The want you to send a picture of the front and back of the card. If you do that they have your money. They tell you well we need more because of this or that. They refuse to let you see the puppy. DONT fall for this. Make sure you can meet the puppies and get to know the person who is selling them. I learned so much from reading those tips. Ask questions if something feels off because it probably is a scam.

Date of experience: May 18, 2025
Kansas
1 review
0 helpful votes
Follow David H.
Unfollow David H.
Share Review
Report Review

Humphrey
May 25, 2025

When I went to get Humphrey, Jack and Liz went farther than I expected and made my trip quite a bit shorter. Humphrey is very friendly and lovable and you can tell he had great care before me.

Date of experience: May 8, 2025
California
1 review
0 helpful votes
Follow Khiem B.
Unfollow Khiem B.
Share Review
Report Review

Variety
May 20, 2025

I love the variety of dogs available at this store. There are different price points to choose from.

Date of experience: May 9, 2025
California
1 review
0 helpful votes
Follow La Vern I.
Unfollow La Vern I.
Share Review
Report Review

Simply the best
May 17, 2025

Puppies.com is where we found our bundle of joy fur-baby. The site is very easy to navigate and oodles of fur-babies to view. We felt safe and confident connecting with the breeders knowing they are all safe and legit so you can feel at ease with confidence selecting your fur-baby. In our opinion, Puppies.com is simply the best searching for a 4ever pet. Thank you for the great experience.

Date of experience: May 7, 2025
North Carolina
1 review
0 helpful votes
Follow Deb B.
Unfollow Deb B.
Share Review
Report Review

Pleased
May 13, 2025

Great site to have and find the right puppy would definitely recommend this sight.

Date of experience: May 3, 2025
Virginia
1 review
0 helpful votes
Follow Wendi H.
Unfollow Wendi H.
Share Review
Report Review

Amazing new family member
May 13, 2025

Very happy with this website! Easy to use lots of info. Great selection!

Date of experience: May 1, 2025
California
1 review
0 helpful votes
Follow Lucy F.
Unfollow Lucy F.
Share Review
Report Review

My breeder Rebecca was amazing and made the whole experience positive.

Date of experience: March 15, 2025
New York
1 review
0 helpful votes
Follow Jennifer H.
Unfollow Jennifer H.
Share Review
Report Review

Very easy process
May 3, 2025

Super easy, super quick. Found a wonderful breeder and brought our Millie home in 2 days. We just love her!

Date of experience: April 23, 2025
Missouri
1 review
0 helpful votes
Follow Barbara H.
Unfollow Barbara H.
Share Review
Report Review

Love my puppy
May 3, 2025

Mia is so quiet and adorable She goes with me every time I leave the house. Everyone loves her.
I couldn't ask for a better experience as a first time in the house mom.

Date of experience: April 22, 2025
Florida
1 review
0 helpful votes
Follow Angelique M.
Unfollow Angelique M.
Share Review
Report Review

Great Service
May 1, 2025

I used the site to research for a new puppy. I purchased my new puppy with relative ease. Great service!

Date of experience: April 7, 2025
New Jersey
1 review
0 helpful votes
Follow Iris R.
Unfollow Iris R.
Share Review
Report Review

This site is great
May 1, 2025

Great service. Very easy to use. Very reliable and nice people that go out of their way to make sure there puppies are healthy.

Date of experience: April 21, 2025
California
1 review
0 helpful votes
Follow Nitza S.
Unfollow Nitza S.
Share Review
Report Review

Goldendoodle retreat
April 30, 2025

I'm from Chicago and I was looking for a goodendoodle and came across your website. Very happy I did found a very nice breeder with a beautiful goldendoodle. The breeder made the process very easy and the location was close to home. Definitely recommend puppy. Com

Date of experience: April 20, 2025
New York
1 review
0 helpful votes
Follow Linda K.
Unfollow Linda K.
Share Review
Report Review

Great place to connect
April 18, 2025

This is the second adoption/purchase through this site and all went well each time. Only way I know to find a dog if the right one is not in a local shelter.

Date of experience: April 8, 2025
Minnesota
1 review
0 helpful votes
Follow Whitley L.
Unfollow Whitley L.
Share Review
Report Review

Not a scam
April 18, 2025

I was really scared of being scammed as I was just a few days prior to using the site. I was so thankful that it wasn't!

Date of experience: April 2, 2025
Missouri
1 review
0 helpful votes
Follow Natalie C.
Unfollow Natalie C.
Share Review
Report Review

BEST EXPERIENCE POSSIBLE!
April 17, 2025

Puppies. Com made it easy to find a good breeder and puppy! The breeder went above and beyond to make the transaction run smoothly. She offered me peace about all my questions and provided all the necessary documentation that ensured we were getting a healthy and quality puppy from a good line of Cavaliers. I am so happy I found her, and we are very happy about the entire transaction!

Date of experience: April 6, 2025
Florida
1 review
0 helpful votes
Follow Warren B.
Unfollow Warren B.
Share Review
Report Review

Fell in love with a puppy I saw on this website. I contacted the breeder and set up an appointment to see her. I fell in love with the pup all over again and adopted her. The breeder had all the paperwork and chip info all ready to go. Process was easy and seamless. I'll only be using this site going forward.

Date of experience: April 5, 2025