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The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
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This really sucks thus far. Lots of misinformation and missing information (even addresses)
So far okay but I noticed some things are missing. Like I look up my husband an first wife is list but not me
I guess its ok but im not getting what im look for.
I don't know why I can't get my Discovery it would have been great to be able to have that
This isn't accurate charges for 2014 on my records but this is in Omaha and I've lived in Iowa my whole life. Not sure if its your website or if this is something I need to address with a lawyer...
Very incorrect, incomplete and bust plain FALSE INFORMATION ON YOUR SITE! I WILL BE CANCELLING MY SUBSCRIPTION!
I was looking up some information and your site does not seem to have some public information that I could have just googled. So I will be canceling soon.
Very little real info no marriage death certificates the marriage licenses what I am searching for and there's no children listed when I search about my mother! Will be cancelling service soon...
This is junk all the info is old it also doesn't show all social media sites nor does it say what they are
They are way behind in criminal records! Looking for arrests and warrants for summer of 2019 and they are not there...
I don't use it very often & would rather have the option of paying a flat fee per report for non frequent users
None of the information I have gotten so far is active
I don't know how to use this program. Example, why does every category have a first and last name box?
It shows no criminal record for my son. I know he has one.
There is email addresses an social media i know he has but its saying he doesnt have any
No driving records which is why i tried this site.
Its showing everything i need to know about everyone i know including me
Well I love it but I look my self up and I got my criminal record expunged all my records expect my drivers records I'm kinda upset seeing this on here
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support

