Public Info Services

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Public Info Services

Public Info Services

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Public Info Services?
grey stargrey stargrey stargrey stargrey star

Public Info Services Reviews Summary

The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

value
18
quality
17
This company responds to reviews on average within 8 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow shane Z.
Unfollow shane Z.
Share Review
Report Review

3
February 19, 2020

3

Date of experience: February 18, 2020
Texas
1 review
0 helpful votes
Follow Thomas U.
Unfollow Thomas U.
Share Review
Report Review

This really sucks thus far
March 20, 2020

This really sucks thus far. Lots of misinformation and missing information (even addresses)

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 18, 2020
Georgia
2 reviews
0 helpful votes
Follow Angela M.
Unfollow Angela M.
Share Review
Report Review

So far okay but I noticed some things are missing. Like I look up my husband an first wife is list but not me

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 18, 2020
Illinois
1 review
0 helpful votes
Follow Krystal X.
Unfollow Krystal X.
Share Review
Report Review

I guess its ok but im not getting what im look for.

Date of experience: February 18, 2020
Florida
1 review
0 helpful votes
Follow Eric Z.
Unfollow Eric Z.
Share Review
Report Review

I don't know why I can't get my Discovery it would have been great to be able to have that

Date of experience: February 17, 2020
Illinois
1 review
0 helpful votes
Follow Misty D.
Unfollow Misty D.
Share Review
Report Review

This isn't accurate charges for 2014 on my records but this is in Omaha and I've lived in Iowa my whole life. Not sure if its your website or if this is something I need to address with a lawyer...

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 17, 2020
California
1 review
0 helpful votes
Follow David J.
Unfollow David J.
Share Review
Report Review

Very incorrect, incomplete and bust plain FALSE INFORMATION ON YOUR SITE! I WILL BE CANCELLING MY SUBSCRIPTION!

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2020
Virginia
1 review
0 helpful votes
Follow Gary O.
Unfollow Gary O.
Share Review
Report Review

I was looking up some information and your site does not seem to have some public information that I could have just googled. So I will be canceling soon.

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 16, 2020
California
1 review
0 helpful votes
Follow Danny Y.
Unfollow Danny Y.
Share Review
Report Review

Very little real info no marriage death certificates the marriage licenses what I am searching for and there's no children listed when I search about my mother! Will be cancelling service soon...

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 15, 2020
North Carolina
1 review
0 helpful votes
Follow Keith T.
Unfollow Keith T.
Share Review
Report Review

This is junk all the info is old it also doesn't show all social media sites nor does it say what they are

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 15, 2020
Missouri
1 review
0 helpful votes
Follow Naomi J.
Unfollow Naomi J.
Share Review
Report Review

They are way behind in criminal records! Looking for arrests and warrants for summer of 2019 and they are not there...

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 15, 2020
Colorado
1 review
0 helpful votes
Follow Hugh B.
Unfollow Hugh B.
Share Review
Report Review

I don't use it very often & would rather have the option of paying a flat fee per report for non frequent users

Date of experience: February 15, 2020
Nevada
1 review
0 helpful votes
Follow Trina S.
Unfollow Trina S.
Share Review
Report Review

Security and info
February 15, 2020

Fast service on phone very knowledgeable satisfied any problems

Date of experience: February 15, 2020
New Hampshire
2 reviews
0 helpful votes
Follow Kristie O.
Unfollow Kristie O.
Share Review
Report Review

None of the information I have gotten so far is active

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 14, 2020
Germany
1 review
0 helpful votes
Follow Anthony K.
Unfollow Anthony K.
Share Review
Report Review

I don't know how to use this program. Example, why does every category have a first and last name box?

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 14, 2020
Florida
1 review
0 helpful votes
Follow Daniel B.
Unfollow Daniel B.
Share Review
Report Review

It shows no criminal record for my son. I know he has one.

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 12, 2020
Germany
1 review
0 helpful votes
Follow Kassidi I.
Unfollow Kassidi I.
Share Review
Report Review

There is email addresses an social media i know he has but its saying he doesnt have any

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 12, 2020
Arizona
1 review
0 helpful votes
Follow Dalen J.
Unfollow Dalen J.
Share Review
Report Review

No driving records which is why i tried this site.

Public Info Services attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: February 12, 2020
Virginia
1 review
0 helpful votes
Follow Tiffany G.
Unfollow Tiffany G.
Share Review
Report Review

Its showing everything i need to know about everyone i know including me

Date of experience: February 10, 2020
Ohio
1 review
0 helpful votes
Follow Louisa V.
Unfollow Louisa V.
Share Review
Report Review

Well I love it but I look my self up and I got my criminal record expunged all my records expect my drivers records I'm kinda upset seeing this on here

Date of experience: February 10, 2020