Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Not finding what I need. I need court records showing marriages and divorces
Slow moving screen flipping back and forwards. Now can't see anything
We are sorry to hear this feedback; we are always happy to assist all customers at 1-800-617-3169.
It's good,but I really am looking for records to a divorce,Patrick Sean swafford Sr,and Vickie Lynn swafford.
We appreciate your feedback.
Not enough information to view waste no place of work or birthday sucks
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
………………………………………………………………………………………………….not accurate
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
It's quick and supper easy to use as soon as you put in a name it pops right up!
Thank you for your review, it's great to hear this type of feedback.
Inaccurate preview information, regarding criminal records
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Quick and easy searches, and very easy to navigate through the site
Thank you for leaving us this review.
I've been using this service for quite some time. I appreciate it's accuracy and convenience.
Thank you for the feedback.
Quick, good info and easy to sign up. It is easy to navigate as well.
It's great to hear this type of feedback.
Some of the information is not correct. Some items there should be information on that was not included.
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
Some of this info is incorrect. I know the facts because I am the person I searched for.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
There is a duplicate name on my report that I can't change. T he person that showed up on my report is deceased and is not me. How can I change the report>
We appreciate your review; we update our website constantly and report on all information we have available. We also allow for record removal directly through www.publicinfoservices.com/help-center/privacy-requests.
I've been able to find almost everyone that I've searched, and I've found quite a bit more than other places, but it seems to leave out some arrests and a bit of information about almost everyone. Fs worth the $1 free week tho
Thanks for sharing your thoughts.
Information not updated over a year an a half old or no new information between that period
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
It's easier than once anticipated, but it's a bit creepy that anyone can look up your past, to judge you, rather than accept change
We appreciate your feedback.
On Dec. 23 Starluck Flowers accepted my online order; however, they canceled the order after charging my credit card. They sent an email saying they had rerfunded my money to the credit card I gave them. As of today, Jan. 9, they have not refunded the money. I think this is a scam. Beware.
We believe this review may have been left in error, we are not Starluck Flowers.
Easier to navigate then other side I do highly recommend this to everyone. Great job.
It's great to hear this type of feedback.
I am renting a place with some troubles but the owners are being really hard on us with their resposabilities with their home maintenance.
Thank you for taking the time to leave a review.
Fast and accurate reports. I like the $1 special and beign able to cancel it within 7 days.
Thank you for leaving us this review.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support


We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.