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The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
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It's great and easy to use, very spot on. Hope you are all having a great night
Old and dated information. I hate I paid anything for it. The information was incorrect
As well.
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
I am looking for divorce records and or marriage records on file.
We appreciate your review; we update our website constantly and report on all information we have available. We hope your rating reflects an overall positive experience.
So far your information is way out dated or incorrect you don't have any current information or even her husband listed as a relative some people you have marked as living who are deceased one of your phone numbers you have listed for her is from a different person completely that is a friend of her husband who lives 2,000 miles away you don't have the fact that she lives in Huron California or a recent phone number or anything
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Very informative
Very easy to navigate through very pleased with this app
It's great to hear this type of feedback.
Good for price and I found a lot of info on my family using this.
Thank you for the 5-star review.
Great service. Very easy to navigate the app. Information is easy to read.
Thank you for your review, it's great to hear this type of feedback.
Criminal records missing from known cases for unknown reason
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Great great hi there do you want to go with me to the magistrate on Friday
Thank you for the 5-star review.
Great info just what I was looking for reasonable price for one lookup
Thank you for the 5-star review.
Stop interrupting my searches for a moment and look for my profile picture
We are sorry to hear this feedback; we are always happy to assist all customers at 1-800-617-3169. We hope your rating reflects an overall positive experience.
Looked 2 up so far and for both had a few things incorrect. I've even paid, but this is no good
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
Awesome can't believe it there's actually an app that is what it says it is love
Thank you for your review, it's great to hear this type of feedback.
Right on point all the info was accurate and the dates were correct
We appreciate your review; we update our website constantly and report on all information we have available.
Your missing criminal records for Dave owens. No pictures or persons.
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
I'm trying to find a divorce date and place, not able to search for it
We are sorry to hear this feedback; we update our website constantly and report on all information we have available.
I enjoy my monthly rate. Best I ever and longest I ever had an account with this type of service
Thank you for the 5-star review.
Seeking for warrant, and next court dates. Is this man still free out on bond?
Thank you for leaving us this review.
Seems good had an odd glitch in the beginning. Screen would get a darker hue and wouldn't let me scroll until I reload the page.
We are sorry to hear this feedback; we are always happy to assist all customers at 1-800-617-3169.
I like the app and it is very easy to understand, I will let my friends know about the site
It's great to hear this type of feedback.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support


Thank you for the feedback.