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The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
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Maybe the best way to connect to the past is to send an old fashioned letter.
Aaron, thank you for your thoughtful words—there’s indeed something special about connecting through traditional means. We truly appreciate your reflection and stand committed to helping anyone looking to discover and honor stories from the past. Your support means a great deal to us.
Very informative some information needs to be reviewed, minor mistakes from information retained
Thank you for your thoughtful feedback, Robert. We're glad you found our information helpful and truly appreciate you pointing out areas for accuracy as we strive to provide the best service possible.
Some of the Information is vague or completely wrong. I only paid for the 7 day promo but with the searches I have done so far and the info I received aren't worth the monthly payments thus far. I have utelized the "current" inormation like phone numbers and addresses and they were disconnected or moved.
Again, I just started my membership and am still doing searches but I have found more on my own. Like criminal records which I already knew exist are not on here.
If this changes and merits 4 or 5 stars I will update.
Hello Penny, thank you for sharing your feedback with us. We appreciate you giving our service a try and always work to improve the accuracy and value of our information. Please feel free to reach out directly so we can assist you further and help you get the most out of your membership.
Excellent on the site haven't had a problem yet I would recommend it to anybody to try
Thank you so much, Felisha! We truly appreciate your confidence and kind recommendation—it means a lot to hear you’ve had a smooth experience so far. We're here whenever you need us!
Pertinent information was made available that was useful, but not sure if everything I needed was made available due to missing records that I was already aware of not showing up!
Thank you so much for your thoughtful feedback, Casey. We're truly glad you found the available information useful and appreciate your understanding about any missing records. Please feel free to reach out anytime—we’re here to assist you as best we can!
Not able to find what I'm looking for. Looking for any info about where I used to live many years ago.
Thank you for sharing your feedback, Jetson. We understand that retrieving long-ago information can be challenging, and we’re committed to helping however we can. Please feel free to reach out with any additional details so we might assist you further.
Best public information ever can find anything you like to know about anybody
Thank you so much, Patrick, for sharing such kind words about your experience! It's great to know we’ve made finding information clear and accessible for you—if there’s anything more you need or ways we can continue to improve, please don’t hesitate to reach out. Your feedback truly helps us serve you better.
A lot more accurate than I expected! A few things were inaccurate but the majority was on point.
Thank you so much for your kind words, Bridgette! We’re glad to hear the information was largely accurate, and we’re committed to continuously improving—please don’t hesitate to reach out if you come across anything that needs adjusting in the future. Your feedback truly helps us provide better service every day!
Thank you, Tracy, for your positive feedback. We’re glad to hear you found the service easy to use and appreciate your recommendation. If you ever need assistance in the future, please don’t hesitate to reach out!
Public Information Services is an amazingly affordable way to get all available information about specific people, properties and phone numbers in a matter of minutes! Thank you guys for creating an maintaining this site!
Elizabeth, thank you so much for your kind words and for trusting our service to meet your needs quickly and affordably. We're thrilled to support your information search today and look forward to being a helpful resource for you whenever you need detailed, reliable data in the future.
It's good. I enjoy finding things out about people. You might be shocked at what you find!
Thank you, Elizabeth, for your thoughtful feedback—it’s great to hear that you’re finding interesting information. We’re always working to make our service more helpful and user-friendly, so please don’t hesitate to reach out if there’s anything we can do to improve your experience in the future.
Trying to find divorce decree in records in 2002 or 2003? Any suggestions?
Thank you, Peggy, for reaching out with your question. Please feel confident knowing we strive to make locating official records as smooth and clear as possible, and we're here to assist with guidance anytime you need it. Your trust means a lot to us, and we're committed to supporting you every step of the way.
Fair for the price point. May not keep if I can't pay for a year at a time verses monthly.
Hi Anthony, thank you so much for sharing your thoughts and reviewing your experience. We value your feedback on the payment options challenge and appreciate you trying the service; we’re always listening to how we can make things more convenient for customers like you!
Shaun, thank you for sharing such heartfelt thoughts. We're honored to be a part of your journey down memory lane and appreciate your trust. Please know we’re here whenever you need us.
Good I wood recommend you to others great so far you were ok I was impressed
Lawrence, thank you for sharing your experience and recommendation—it really means a lot to us. We're happy to have impressed you and work proud of what we deliver every day. Looking forward to continuing to meet your expectations!
I would like to see more of an up to date search because it doesn't have me at the correct address and I can't see if there are any up to date warrants!
Thank you so much for sharing your feedback, Tonya. We appreciate hearing your thoughts and are committed to providing accurate and timely information to better meet your needs—your input helps us improve. Please know how much we value your support and trust.
Very easy to navigate through and easy to understand and read
Emily, thank you so much for your kind words! We're thrilled to hear the experience was smooth and clear for you. Looking forward to helping you again soon!
My husband lied and has been living a double life for at least 10 years
Brittany, I'm really glad we were able to provide the information you needed during such a difficult time. Please know we're here to support you anytime you need assistance or answers. Take care.
I can find quality information about the people in the specialist field
Minh, thank you so much for your kind words! We're delighted to hear that you find the information valuable and appreciate you sharing your experience. We look forward to continuing to support your needs with accuracy and reliability.
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support


Thank you so much, Amanda, for your thoughtful and detailed feedback. We're delighted that you found our service fast, easy, and useful—delivering efficiency is always our top priority. Your support means a lot to us, and we're here anytime you need assistance again.