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The company has garnered a mixed reputation, with customers appreciating its user-friendly interface and the ability to locate individuals effectively. Many users find the service affordable and helpful for reconnecting with lost contacts. However, significant concerns arise regarding the accuracy of the information provided, with multiple reports of outdated or incorrect data, particularly concerning criminal records and personal details. This inconsistency has led some customers to question the reliability of the service. Overall, while the platform shows promise in usability and accessibility, improvements in data accuracy are essential for enhancing customer satisfaction.
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Great place to Find information about people and it's up to date mostly
Judith, Thank you for your kind words and trust. We're glad to hear our information meets your needs, and we're committed to keeping it as accurate and up to date as possible. Thanks again!
I know this person has been arrested but you do not show it.
Makes you wonder.
Hi Rita, Thanks for the 4-star review and we hope this rating reflects your overall positive experience using our service! We are sorry that you were not able to find an arrest report for one of your searches. There are thousands of counties that provide information and many reasons why a particular piece of information is not included or available within a particular report. Thanks again for sharing your feedback and feel free to contact our support team if you ever have any questions about the information within a report.
It's pretty cool I'm enjoying the experience never thought it was this interesting
Thank you, Selena! It’s great to hear this type of feedback and we know it's hard to stop looking once you start!
Great site very beneficial helpful I would recommend it to family and friends
Jennifer, thank you so much for your kind words and for recommending our site to your loved ones. We’re thrilled to hear that you found it helpful and valuable, and we look forward to continuing to support your needs!
Thanks for the 5 star review!
Great sure l sure to old childhood long just friends and high school riendsv into m including teachers. I also love find relatives.
Thank you, Princess, for sharing your positive experience with us. We’re glad our service helped you reconnect with friends and relatives. We look forward to supporting you in the future.
Great site to use to get public information and access for your business
Thank you so much for your wonderful feedback! We're thrilled to hear our site has been a valuable resource for you, and we’re committed to continuing to provide reliable and accessible information you can trust.
Ot would be nice for it to be where could under stand it better
Hi Rebecca, thanks for your positive thoughts. We're glad you’re reaching out and genuinely want the information to be straightforward. Please reach out if you ever need any help!
Great so far, seems somewhat accurate,,,,,,,,,,,,,,,,,,
Thank you, Mack, for sharing your positive experience. We're glad to hear the information has been helpful and look forward to continuing to provide accurate results you can rely on. Your feedback truly means a lot to us!
Very satisfied with that witness and easy access the ability to look up all information
Thank you for sharing your experience. We're glad to hear that accessing the information was straightforward and met your expectations. Your satisfaction means a lot to us, and we're here whenever you need assistance in the future.
It didn't tell exactly his birthday or death date at all and not enough information
Thank you so much for your honest feedback, Maygan. We truly appreciate you trying our service and apologize for any missing details—your input helps us work toward providing more accurate and complete information. Please know your experience matters, and we're here to assist if you’d like to reach out further.
It's been easy to use and I'm enjoying my experience to hopefully reconnect with my old good friend! Thank you!
Vanessa, thank you so much for sharing your positive experience. We're delighted to hear that our service is helping you reconnect with an old friend—lowering barriers and preserving connections is exactly what we aim for. Your kind words motivate us to keep improving!
Decent amount of information it sucks I gotta type 50 $#*!ing characters
Hi Keith - We're glad you're finding lots of useful information and we appreciate the feedback!
Some of your information isn't correct on a lot of your information.
Thanks for the great review and we hope your rating indicates your overall satisfaction with the service. Please let us know if you ever need any assistance.
Love it. It's amazing thanks 4 your helping searching for my youngest son. I need help finding where he's located at.
Sandra, thank you so much for your kind words! We're truly glad to hear our assistance has made a positive difference in your search, and we're here to help in any way we can as you continue on this journey.
Thank you for your feedback, Krysti. We strive to keep our information accurate and up-to-date and are actively working to address any updates. If there are specific concerns, please reach out so we can assist further and improve your experience moving forward.
I don't see a lot of new information. I know there are numerous addresses missing. Seems to be old information, needs to be updated
Hi Barbara, Thanks for sharing your feedback. We always like to hear from our customers!
Wish it had more info. Kind of hard to follow flow of someone's life.
Hi Barbara, thanks for sharing your feedback. We understand what you mean and hope that you've had an overall positive experience using our service. Please let us know if we can help.
Great and very user friendly and also have a good bit of information
Hi Francine, Thanks for the awesome review and we hope you're finding what you need. Thanks again!
Answer: Hey Eric, We'd be happy to help you with that but will need to verify your account info. The best paths to do that are to call our Member Support (800-617-3169) or use the Manage Membership feature within your Member Portal (online account). Thanks for your question and for your business!
Answer: Hi Randy, please contact our Member Support staff at 800-617-3169 Monday - Sunday from 5am to 9pm PT. Best, Public Info Services Support


Thank you, Shenetra. We help many people reconnect with family members and we wish you success in your search!