Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company exhibits a mixed reputation based on customer feedback. Positive sentiments highlight the user-friendly interface and the effectiveness of the service in retrieving personal information, with some users expressing satisfaction regarding the accuracy of their own data. However, significant concerns arise regarding outdated information, misleading advertising, and a lack of comprehensive details, particularly in criminal records and property ownership. Customers frequently express frustration with the perceived value of the service relative to its cost, indicating a need for improved data accuracy and transparency to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Its ok gets straight to the point, very useful, ok
Found out the guy I was dating was a sex offender and had multiple charges on his record. This website save my children lives and mine.
So far the most informative site Ive been on and the lady who helped ms earlier thank you so much you were great
Address and phone numbers are out of date. Nothing up to date
Never knew how grateful to be able to search my long bbf use this app
Love it exceptional service. Got everything I needed from this site.
It's ok good use more info that's accurate for what it charges
Dear Michelle,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-950-0953 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Public Data Check Support Team
"Protect What Matters Most"
Awesome and freaking easy as $#*! to use and understand
Good so far. But the monthly charge is really over priced.
I'm finding lots of information that may help me track down some relatives as well as people using my info in ID fraud schemes.
Great that it's unlimited, but a lot of info missing in reports.
Good so far, but I dont really think this page actually tells you if you have a warrant!
Great for Basic information. Doesn't give detailed Descriptions
Thanks for more accurate information than the competition
Most of my information is inaccurate. Do u have a way for me to provide correct info. I was married for 10 years to a covert narcissist who erased my identity
You're not giving me any information at all I can't even pull a driver's license what the f*** is that I'm trying to pull my background and I can't even get driver's license information it's saying I have nothing it's saying I have no arrests which is b******* because I've been arrested I was arrested two weeks ago it says it was updated today so help me with that please I'm not going to pay this money and have this monitoring if I can't even pull up my own information I've been dealing with it for almost 2 hours I'm getting really f****** pissed help me please how can it say no arrests and no driver's license and all that s*** that's the easiest stuff it's giving me relatives addresses and phone numbers I know my phone numbers I know my address is and I know who my f****** family is I need my background I need my criminal background I need it
This app is wonderful to find out what information is on your credit report
Pretty easy to access. Some of the info is outdated.
Pretty easy and simple to look up. Not a huge hassle
It would be better if we could add more detail to search query
Answer: Hi, we attempted to reach out to you at the number we had on file but were unsuccessful. Please call us at 1-800-950-0953 in order to resolve this situation to your satisfaction
Answer: Not free. And anyone that has a criminal, or any civil court history the info is free to public access. Just search the name in all caps for whatever state
Answer: No. $1 for 7days (limited multiple searches) then $28.95 monthly.


Dear Shellia,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-950-0953 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Public Data Check Support Team
"Protect What Matters Most"