Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company exhibits a mixed reputation based on customer feedback. Positive sentiments highlight the user-friendly interface and the effectiveness of the service in retrieving personal information, with some users expressing satisfaction regarding the accuracy of their own data. However, significant concerns arise regarding outdated information, misleading advertising, and a lack of comprehensive details, particularly in criminal records and property ownership. Customers frequently express frustration with the perceived value of the service relative to its cost, indicating a need for improved data accuracy and transparency to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I'm still searching for my son, this site gives very limited information, I already knew the information I was able to see. Wish the results were a bit more detailed. I gave 5 stars anyway.
You keep saying new info and you are not reporting anything differently
Information is incomplete at best if not inaccurate it's missing. On monitoring it shows a change in the email alert and when looking at the report nothing shows. It would. E better to show directly upon login what changed.
When I try to do a search it forces me to add a "middle name". Before I didn't needed to add one. Also, all searches I do end up with a message saying they didn't found anyone. It seems to be a bug. I changed my browser and it still happened.
I can't locate info on someone I know not sure why
Things on this side are not correct. I put in my friend's phone number it didn't even bring him up. Information about myself a lot of it's not even true.! Not sure where y'all get your information!
Excellent I really like the idea of what you doing
Loved it found some family that I was looking for and they have already passed away
It has information that is not mine felonies I'm not felon
I'm not going to lie this hopefully it is very very very accurate like it's the truth if you want to find a body this will be the site to go to
Thanks for the best I formation for me and my fellow curious people
Y'all would be perfect if you had reverse phone look up. Also you are not up to date on some searches. But it still great site
Great interface. Data seems ok, a bit light but have no direct comparisons as i write this
It's pretty accurate and up to date on all the reports I checked
It going better than others I have used, you have more info that I know is the truth
Great background info on people you come in contact with
Worthless and inaccurate. I know for a fact there are criminal and financial things left out.
Dear Joseph,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-950-0953 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Public Data Check Support Team
"Protect What Matters Most"
Answer: Hi, we attempted to reach out to you at the number we had on file but were unsuccessful. Please call us at 1-800-950-0953 in order to resolve this situation to your satisfaction
Answer: Not free. And anyone that has a criminal, or any civil court history the info is free to public access. Just search the name in all caps for whatever state
Answer: No. $1 for 7days (limited multiple searches) then $28.95 monthly.


Dear Lauri
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-950-0953 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Public Data Check Support Team
"Protect What Matters Most"