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From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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This exam made me realize that I am not as prepared as I thought. I'm glad I didn't wait till closer to my exam date!
This has been a frustrating experience. I purchased a study guide that was not what I needed. I ONLY need the Business & Law study materials. I have ordered the book from NASCLA and will use it exclusively. It's not the material that is the issue. It is the LACK OF GUIDANCE that is available from phone representatives.
I had difficulty logging in to purchase the exam but was able to get the help needed promptly
I just ordered a practice test. We'll see how it goes. I'm nervous and need to practice as much as possible.
Easy process to understand and order.Just click through and done.
I ordered a test previously and i never took it because i never recieved the test it was very difficult and not easy to understand
Thank you for reaching out. We’re sorry to hear about the difficulties you’ve experienced with your test order. We did attempt to contact you in response to your issue on January 13,2025.
For assistance with retrieving your test or resolving any issues, please contact our support team at 866-589-3088 or email [email protected]. They will be able to guide you through the process and help you get back on track.
If you have any other questions or need further support, feel free to let us know.
It was kind of difficult to find the product I wanted, but everything is labeled well and categorized efficiently.
Good instructions provided to make the process of purchasing an item easier
Didn't get an email containing my practice test. Please fix this so I can study for my test. Thank You.
Thank you for reaching out. We did attempt to contact you in response to your issue on Jan. 13,2025.
To assist you further with the issue you're experiencing, please contact our support team directly at [email protected]. They’ll be able to help you resolve the problem and ensure you receive your practice test.
Let us know if you have any other questions or need further assistance.
The system was down when I needed it so my certification expired.
Thank you for sharing your experience. We're sorry to hear about the system downtime that caused your certification to expire. We did attempt to contact you in response to your issue on January 12,2025.
To get assistance with this issue, please contact our support team at 866-589-3088 or email [email protected]. They will be able to help you resolve this and get things back on track.
If there’s anything else we can assist with, please don’t hesitate to reach out.
Great i need to take the sc portion test, so i need to pass it!
Excellent Methodology safe,fast easy to use is what I think in my first time using it.
It was easy to use! I value time management, and this was very quick to purchase!
Thank you! PSI has everything I need to prepare in the best way possible to advance my career!
How can i rate when i have not gotten the product yet?
Fast convenient easy for my certified professional in patient safety test
Thought I already had an account but according to this site I didn't
Everything is easy and pretty intuitive except choices for the courses is a little confusing.
The instructions for logging in were not correct from HPCC and I had to reset my password in multiple places for this to work. It took much longer than it should have. And the passwords were always the same and correct but not recognized by PSI.
Thank you for sharing your experience. We apologize for the inconvenience you’ve faced with the login process and we did attempt to contact you in response to your issue on Jan. 10,2025.
For further assistance, please reach out to our support team at 866-589-3088 or email [email protected]. They’ll be able to help resolve the issues you encountered with the login and password recognition. We appreciate your patience and are here to support you.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out and sharing your concerns. We sincerely apologize for the frustration you've experienced. We understand the importance of having the right study materials and proper guidance. We did attempt to contact you in response to your issue on January 15,2025.
We recommend contacting our support team directly at [email protected] for further assistance with your specific needs.
We appreciate your feedback, and we're committed to improving the experience for all of our users.
Thank you for your patience, and best of luck with your studies.