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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great experience and useful resources to help with passing exams.
PSI is very easy to navigate and work.
Very knowledgeable a lot of expert opinion
I just ordered another product from you but noticed the even though I put in my email address that my account info did not come up.
The system to navigate and use the website was slow and experienced extreme lag.
Great so far, i have been having a great experience booking my exams. I am ordering you practice test and study. I am glad that this is available to prep. This can be for me a resource that will get me to pass.
Easy to find what I needed and paid for the exam. I have used PSI sources before.
Easy to manuver and find what I need. Some sites are difficult, your's isn't.
It was easy to buy a practice test. I am happy we have the option to do this since the test is so hard and confusing.
Very fast and convenient professional you have a lot of books in stock
Todo excelente muy práctico y rápido me gustó mucho que no tuve problema para descargarlo y hacer mi compra
I am just starting.I don' have anything else to say all I did was sign up
It's been user friendly and helpful. :) I appreciate these aspects of the site.
Good experience, just wish the site offered
suggestions. I was not sure what was best for me
Check notes on my account. Scheduled RE Affiliate Exam for TN for 11/27/24. Your System incorrectly identified my brand new MacBook Pro as an old incompatible computer and I spent 2 hrs with tech and customer service trying to resolve. They told me I'd have to reschedule exam which had to be in Jan given holidays. Wed I called to verify what would be available to me during exam. Candidate services said an online amortization schedule (wasn't there for exam on Friday) and I could use a calculator (didn't say it would be online only basic calculator). I prepared accordingly. Neither was true which rattled me and affected a few answers. PSI National prep materials purchased did not correlate well with online exam. I passed that portion. Failed TN portion. I only studied Aceable Agent for TN so that's on me. Both times I consulted Candidate Services and Tech they took a total of 2 hrs and 45 min to provide very unsafisfactory help.
Thank you for sharing the details of your experience, and we're truly sorry to hear about the issues you encountered with the exam setup and support. We understand how frustrating it must have been to face technical difficulties and We attempted to contact you on Jan. 18,2025, in response to your issue.
For further assistance, please contact 866-589-3088 or email [email protected]. They will be able to review your account and provide additional support.
We apologize for the inconvenience this has caused, and we hope the support team can help resolve this matter for you. Thank you for your patience and understanding.
I hope this helps me pass my state board cosmetology instructor state board exam.
This is very helpful. I appreciate the email and I signed up. This is a great pack.
Perfect easy and very quick. My overall experience was good but found this difficult to reschedule my written test as by mistake I had scheduled online, now I wanted in centre
Purchase a practice test and was not able to access it when trying to it already said i had completed
We’re grateful for your message! We're sorry to hear you’re having trouble accessing your practice test and we did attempt to contact you in response to your issue on January 18,2025.
For assistance with this issue, please get in touch with our support team directly at [email protected]. They’ll be able to investigate the situation and help you get access to the materials you purchased.
We appreciate your patience, and we hope this issue is resolved quickly.
This is my third purchase so far. The main package I ordered on the 14th am still unable to access it. I am not happy.
We're sorry to hear you’ve been having trouble accessing the main package you ordered. We understand how frustrating this must be, especially after multiple purchases and we did attempt to contact you in response to your issue on January 18,2025.
For immediate assistance, please contact 866-589-3088 or email [email protected]. Our support team will be able to help resolve the issue and ensure you get access to the materials you’ve purchased.
Thank you for your patience, and we hope this gets sorted for you quickly.
Affordable and it appears that it has unlimited practice test for one year.
Lucky test day approaching find a way to take test and pass. That it
This has been an easy experience. I appreciate the opportunity to purchase a practice exam.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for letting us know! We did attempt to contact you in response to your issue on January 19,2025.
To resolve this issue, please get in touch with our support team directly at [email protected]. They will be able to assist you further with your account and ensure everything is set up correctly.
Let us know if you need any additional help!