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From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Quick and easy to use. Penty of shipping options. Had my account set up and ordered materials in minutes.
I bought the 25$ 1 practice test package. I got confirmation and multiple emails but no code to actually access the test. Took five hours to get a response and receive my code. Once logged in they do give u access to 2 free practice test categories before the test which was nice. My 85 question test however, only contained questions from 1 category and some even repeated themselves, so ultimately I don't know if I'd recommend this package for this price specifically.
Prices could be cheaper than listed. Especially, for RT material.
It was good and fast easy to move around the web site I'm sure everyone else will have the same experience
Efficient way to obtain accurate learning resources in education
Awesome website and great study guide. Great Job! Keep up the great work.
It was great and easy to get the information for test and help when needed
Thank you
please let me pass, can I get a refund If I don't pass? Please please
I purchased the 3 test package for my real estate exam and it was extremely helpful. Passed my Real Estate exam and now I am excited about started my successful career in Real Estate
It has been very difficult navigating your site. Need better features
The exam is a valuable tool to help in my test review. I thank you for your help.
The search process was so seamless - spent last then 10 minutes locating exactly what I need and straight through the payment process. I am excited and relieved at the same time. Thank you.
Can't access the free prep test no matter how many times I purchase it...
Thanks for your message! We did attempt to contact you in response to your issue on February 5,2025.
To resolve the issue with accessing the free prep test, please contact our support team directly at [email protected]. They will be able to assist you with this matter and ensure you can access the test.
If you have any other questions, feel free to let us know.
I'm looking for a Public Adjuster test for CA. I decided to buy the property adjuster test.
I want to get my journeyman license so bad and I know this will put me one step closer to getting it
I could not get my test results to see over all my percentage pass fail
Thank you for reaching out. We did attempt to contact you in response to your issue on February 5,2025.
To assist you with your concern regarding the test results and overall percentage, could you please provide the following information via email to [email protected]:
Your full name
Your exam confirmation number
Your email address
A detailed description of the issue you're experiencing
Once we have these details, we’ll be able to look into the matter and assist you further.
The experience was invaluable and a smooth transaction. I am happy to have been able to access the information online.
I haven't taken an insurance test in some years and was looking for some guidance.
PSI have easy to download and have trusted material. Always a good deal
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your experience with us. We’re sorry to hear about the issues you encountered with accessing your test and the concerns regarding the content of the practice test. We truly appreciate your feedback, as it helps us improve our services and we did attempt to contact you in response to your issue on February 5,2025.
For further assistance and to address any ongoing issues, please reach out to our support team at [email protected]. They will be able to assist you more efficiently and resolve any remaining concerns.
Thank you for your patience, and we hope the rest of your experience improves from here.