On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was easy to navigate the website and find what I'm looking for.
Purchased study books for two days delivery and received in 5 days.
No me resolvieron para poder canjear mi guía, y el cobro se hizo inmediatamente
Todo esta muy bien gracias por vender estas pruebas para practicar
Great service, I would recommend for family and friends if they need
I was very happy with your free tests so I am going to use your program as again to study for my test, but I do think that your prices are very high.
Easy way to purchase helpful work. Very organized. Would recommend it to my friends
It has a lot of great questions and hopefully it will help me pass my text….
I found it somewhat hard but somewhat easy to actually find the practice exam on the website, it was only 2 hours instead of 6 like the NEC exam and most the questions weren't on the exam which I took the next day so I feel this was "ok" but didn't help me pass the test. I failed the next day. But it was only 25$ at least
Thanks for your message! We understand your concerns regarding the practice exam and are sorry to hear about your experience. We did attempt to contact you in response to your issue on March 8,2025.
For further assistance and to address these issues, please get in touch with our support team at support@psi. Memorang. Com. They will be able to provide more guidance and help with any questions you may have.
If there’s anything else we can do to support you, feel free to let us know.
The process was quick and easy, however, I was under the impression that I could print it PDF. If this is true, please assist.
Helpful, the practice journeyman tests represented a fairly accurate example of the real test.
I purchased the practice test with the exam for $24.05 but never received an access code or order confirmation number just an email with the receipt of sales stating it was purchased.
Thank you for reaching out. We did attempt to contact you in response to your issue on March 8,2025.
If you need assistance with your practice test purchase, please contact our support team at support@psi. Memorang. Com. They can help you retrieve your access code or order confirmation.
If you need any further assistance, feel free to let us know.
It was very easy to work with and find what I needed. Purchasing was a breeze as well.
Helping me start my own business. Thank you! Would definitely recommend
Not able to get around easy difficulty in getting to see what I purchased
Great service and friendly people, quite test environment, everything is good
Found it difficult to determine next steps. Waiting for emails took a bit and the practice test was very difficult to find.
Thank you for sharing your experience. We understand your frustration and want to ensure you receive the help you need. We did attempt to contact you in response to your issue on March 8,2025.
For further assistance, please contact PSI directly at 866-589-3088 or email them at ptsupport@psionline. Com. Their team will be able to guide you through the process and resolve any confusion.
If you have any other questions or need additional support, feel free to reach out.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for reaching out to us! We did attempt to contact you in response to your issue on March 9,2025.
For assistance with your order, please contact 866-589-3088 or email ptsupport@psionline. Com.
They will be able to help you with any shipping concerns. We appreciate your patience!