Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of PSI Exams

PSI Exams

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...


+103
See all photos
How would you rate PSI Exams?
grey stargrey stargrey stargrey stargrey star

PSI Exams Reviews Summary

The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
Follow Lorena L.
Unfollow Lorena L.
Share Review
Report Review

Es facil la pagina, pero me acaba de parecer maluca esta reseña obligatoria que mepide que tengo que poner minimo 50 caracteres..

Date of experience: April 8, 2026
New York
1 review
0 helpful votes
Follow sorangher D.
Unfollow sorangher D.
Share Review
Report Review

I failed the previous exam, none of the questions from the previous package preparation I bought appeared in the test.

Date of experience: October 8, 2025
South Carolina
1 review
0 helpful votes
Follow Christian B.
Unfollow Christian B.
Share Review
Report Review

My previous experience was simple and easy to purchase and navigate.

Date of experience: April 8, 2026
Maryland
1 review
0 helpful votes
Follow Milicent W.
Unfollow Milicent W.
Share Review
Report Review

A little confusing with tests with same name but with different question amounts, I just got the one that had the most questions.

Date of experience: April 8, 2026
Massachusetts
1 review
0 helpful votes
Follow Jack C.
Unfollow Jack C.
Share Review
Report Review

Thanks everything will it's my son referred and why need text

Date of experience: April 8, 2026
New Hampshire
1 review
0 helpful votes
Follow Sandra H.
Unfollow Sandra H.
Share Review
Report Review

Can't find anyone to speak with
April 18, 2026

I have called 2 different phone numbers, trying to get my email password changed so i can log on and take a practice test. I was given an erroneous email address that came back undeliverable. First gentleman told me he had no records of me purchasing a test exam voucher. I'm looking right at the paperwork. UGH...

Date of experience: April 9, 2026
New York
1 review
0 helpful votes
Follow Frank B.
Unfollow Frank B.
Share Review
Report Review

I was directed to the correct requested books immediately. Check out was no hassle - everything went through quickly. Thank you PSI!

Date of experience: April 8, 2026
Mississippi
1 review
0 helpful votes
Follow Eric C.
Unfollow Eric C.
Share Review
Report Review

Easy navigation and quick and secure check out at the point of check out

Date of experience: April 8, 2026
New York
1 review
0 helpful votes
Follow Kayleigh S.
Unfollow Kayleigh S.
Share Review
Report Review

The first time I placed my order for a practice exam, the page glitched and I had to refresh it to get my order to go through but other than that the site was fine to use!

Date of experience: April 8, 2026
California
1 review
0 helpful votes
Follow Yvonne W.
Unfollow Yvonne W.
Share Review
Report Review

Only thing I don't like that you have to make an account to access some things. But you guys offer a lot, I'm interested in possibly taking test for instructor. Thank you 🙏🏽

Date of experience: April 7, 2026
California
1 review
0 helpful votes
Follow Katherine B.
Unfollow Katherine B.
Share Review
Report Review

Easy and useful
April 18, 2026

Scheduled the main exam -easy online access and smooth checkout -Great for after work convenience. Silly to require 50 characters just to make me fill in more and more. My oiunts were clear and plenty but instead I had to keep typing.

Date of experience: April 3, 2026
Georgia
1 review
0 helpful votes
Follow Melvita F.
Unfollow Melvita F.
Share Review
Report Review

Good very good great and very helpful easy to use i use before too

Date of experience: April 7, 2026
Colorado
1 review
0 helpful votes
Follow erich e.
Unfollow erich e.
Share Review
Report Review

I have not actually used the pretest, but it was easy to buy. I have used this testing site before for their pretests, but only the partial length ones, but my test is coming up, so I decided to get a full one. So far the site is good but a little hard to navigate at times,

Date of experience: April 6, 2026
California
1 review
0 helpful votes
Follow Christiane S.
Unfollow Christiane S.
Share Review
Report Review

Took a little while to find the prep test. Layout not super intuitive.

Date of experience: April 5, 2026
Texas
1 review
0 helpful votes
Follow maxwell M.
Unfollow maxwell M.
Share Review
Report Review

Paid twice
April 16, 2026

I bought this practice test package when scheduling my exam and never received instruction on how to redeem it. When trying to log in to the practice test platform it said I had no purchase of the practice test and I had to make a second purchase to ensure I could take the practice test in time

Date of experience: April 5, 2026
1 review
0 helpful votes
Follow Mariana W.
Unfollow Mariana W.
Share Review
Report Review

I took a proctored test for a real estate license. 235 questions and it disconnected after I completed 175 questions and couldn't get me back online. The proctor also wanted to check my bathroom and what's behind my broken monitor. It's very invasive and a huge waste of time. DON'T DO IT

Date of experience: March 10, 2026
Arkansas
1 review
0 helpful votes
Follow Linda F.
Unfollow Linda F.
Share Review
Report Review

I don't know I just started using it too soon to tell and forcing me to do this when I haven't used it yet is a bit too much...

Date of experience: April 5, 2026
1 review
0 helpful votes
Follow Jannice C.
Unfollow Jannice C.
Share Review
Report Review

Buy all of these before your VTNE!
April 14, 2026
Updated review

I bought all 3 practice exams, and I am so happy I did! The questions were semi-worded differently than other practice exams such as those found on Vet Tech Prep and Prendergast practice tests. These PSI practice test prepared me in regards to how the actual test was written, and how the test was actually formatted on the day of my actual VTNE! Highly recommend buying these practice exams prior to your VTNE!

Date of experience: April 1, 2026

Easy to use
April 4, 2026
Previous review

Easy to use. Voucher code from AAVSB worked well. Looking forward to doing the practice test

Date of experience: March 25, 2026
Wisconsin
1 review
0 helpful votes
Follow Dylan P.
Unfollow Dylan P.
Share Review
Report Review

I wish that there was a coupon code readily available for first time users reaching out for practice exams. That is my only comment. Looking forward to success through the program, thank you.

Date of experience: April 4, 2026
California
1 review
0 helpful votes
Follow joshua g.
Unfollow joshua g.
Share Review
Report Review

Cost an arm and a leg
April 13, 2026

Cost an arm and a leg. Its too expensive for people tryna to jumpstart their careers. This better help

Date of experience: April 3, 2026