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From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Clean check out process. I would have preferred that the description clarify if this is only for licensees or it covers brokers also.
Easy to navigate through did the practice test and scheduled my exam at the same time so thankful for there platform
Im tired of being forced into giving a review after everything that i do
Constant invalid formatting for downloads and crashes during exam. You guys never take responsibility for your outdated software
Thank you for reaching out and sharing your concerns. We're sorry to hear about the issues you've experienced. We did attempt to contact you in response to your issue on May 17,2025.
To help us investigate and assist you further, please email your full name, exam confirmation number, and a detailed description of your concern to [email protected]. Our team will review the matter and do our best to address it promptly.
We appreciate your feedback and patience.
It was good; it was fine; it was ok; it was alright; right in the middle
I'd give you negative stars if I could. Thieves do not deserve stars. They deserve jail.
Thank you for your feedback. We're sorry to hear about your experience. We did attempt to contact you in response to your issue on May 16,2025.
For assistance with your concern, please contact our support team directly via email [email protected]. They will be able to look into this matter further and provide the help you need.
We appreciate your patience and the opportunity to resolve this issue.
I haven't accessed the training yet. If possible, I will update my review at a later date.
Thank you for your feedback. We did attempt to contact you in response to your issue on May 16,2025.
We understand you haven’t been able to access the training yet, and we appreciate your patience.
For assistance with accessing the training, please contact our support team directly at 866-589-3088 or email [email protected].
Please don’t hesitate to reach out if you need further help!
I haven't started the test yet so my experience is somewhat limited and therefore i have really nothing to say at this poiint
I don't know how i could do this without your great organizations
Fast, quick, easy. I have ordered from here on a few occasions. Many delivery options.
Easy registration process. Not complicated. Self explanatory.
The PSI exams are a good way to prepare for the state exams. This practice exam is so thorough that even the incorrect answers teach you!
Through no fault of my own, I could NOT LOG IN to take an exam. Stressed out of my mind and they kep me on the for 3 hours. ABSOLUTE MESS
Thank you for reaching out, and we're very sorry to hear about your experience. We did attempt to contact you in response to your issue on May 16,2025.
To assist you further, please send an email to [email protected] and include the following details:
- Your full name
- Exam confirmation number
- A brief description of your concern
This will allow the support team to investigate and assist you more efficiently.
We truly understand how stressful this situation must have been, and we appreciate your patience as we work to resolve it.
Quick and straightforward, And i have used them before.
The centre is so cool and good customer representative
It was a fine experience. So far so good, everyone has been helpful.
Wish there were an e-book version of my purchase but the experience was fine.
Great service easy to setup account thank you I wish the delivery come soon
Easy to navigate website, good prices for a lot of information and practical practice.
Good ideas for me to make a decision about getting a national license
Easy to use and simply to access. I know this will help me prepare.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We're sorry for any inconvenience caused. We did attempt to contact you in response to your issue on May 17,2025.
For assistance regarding review prompts or any related concerns, please get in touch with our support team directly at [email protected]. They’ll be happy to help you resolve the issue.