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From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I purchased a practice test and received a confirmation email with a link to access the test but it did not work. I had to buy another one, hoping this time it will work. I've been charged twice
Great experience. Majority of questions were in a form where you would need your critically thinking skills. Thanks for the experience.
Quick access to preparation skills needed for testing and licence.
This website has so much going on, making it too difficult to navigate efficiently for my taste.
Thank you for your feedback. We did attempt to contact you in response to your issue on May 18,2025.
Could you please clarify which website you're referring to?
For a more detailed review of your concern, we kindly ask that you email us at [email protected]. Our team will be happy to assist you further.
Hard to find exams from the main page. Had to use Google to locate what I was looking for
Thank you for reaching out. We're sorry to hear you had difficulty navigating the site. We did attempt to contact you in response to your issue on May 18,2025.
For assistance with locating practice exams, please contact our support team directly at [email protected] — they’ll be happy to help you.
Great experience with this app thank you for this practice it is the best
Good app to purchase and study for my exam this is amazing need more apps like this
I don't see more on the beneficiary, producer compliance, insurer compliance.
Thank you for reaching out. We did attempt to contact you in response to your issue on May 17,2025.
We understand your concern. Your feedback is important, and we recommend reaching out to PSI support so they can investigate and assist you further.
For assistance with missing content or any technical issues, please contact PSI support directly at 866-589-3088 or email [email protected].
Please let us know if there's anything else we can do to help.
Great and easy to navigate. Very well done. I did not have a problem at all.
Thank you
The official study material does not adequately reflect the complexity or structure of the actual test, leaving many examinees underprepared.
The test wording is often vague and lacks clear punctuation, which makes questions unnecessarily confusing.
Thank you for reaching out and sharing your concerns. We appreciate your input, and your experience highlights the importance of continuously improving the testing process. We did attempt to contact you in response to your issue on May 17,2025.
For further assistance and to ensure your feedback is properly addressed, please get in touch with our support team directly at [email protected].
Your feedback is valuable and will be taken into consideration.
I Love psi! Thank you for helping me achieve my real estate education goals!
You offer free sample tests and then make it darn near impossible to find. Other than that, so far all else is good
Thank you for your feedback. We're sorry to hear about the difficulty you've encountered finding our free sample tests. We did attempt to contact you in response to your issue on May 17,2025.
For assistance with this issue, please contact our support team directly at 866-589-3088 or email [email protected]. We're glad that everything else is working well for you and appreciate your input to help us improve.
Let me know if you need any further assistance!
Clean check out process. I would have preferred that the description clarify if this is only for licensees or it covers brokers also.
Easy to navigate through did the practice test and scheduled my exam at the same time so thankful for there platform
Im tired of being forced into giving a review after everything that i do
Thank you for your feedback. We're sorry for any inconvenience caused. We did attempt to contact you in response to your issue on May 17,2025.
For assistance regarding review prompts or any related concerns, please get in touch with our support team directly at [email protected]. They’ll be happy to help you resolve the issue.
Constant invalid formatting for downloads and crashes during exam. You guys never take responsibility for your outdated software
Thank you for reaching out and sharing your concerns. We're sorry to hear about the issues you've experienced. We did attempt to contact you in response to your issue on May 17,2025.
To help us investigate and assist you further, please email your full name, exam confirmation number, and a detailed description of your concern to [email protected]. Our team will review the matter and do our best to address it promptly.
We appreciate your feedback and patience.
It was good; it was fine; it was ok; it was alright; right in the middle
I'd give you negative stars if I could. Thieves do not deserve stars. They deserve jail.
Thank you for your feedback. We're sorry to hear about your experience. We did attempt to contact you in response to your issue on May 16,2025.
For assistance with your concern, please contact our support team directly via email [email protected]. They will be able to look into this matter further and provide the help you need.
We appreciate your patience and the opportunity to resolve this issue.
I haven't accessed the training yet. If possible, I will update my review at a later date.
Thank you for your feedback. We did attempt to contact you in response to your issue on May 16,2025.
We understand you haven’t been able to access the training yet, and we appreciate your patience.
For assistance with accessing the training, please contact our support team directly at 866-589-3088 or email [email protected].
Please don’t hesitate to reach out if you need further help!
I haven't started the test yet so my experience is somewhat limited and therefore i have really nothing to say at this poiint
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for reaching out, and we're sorry to hear about the trouble you've experienced. We did attempt to contact you in response to your issue on May 18,2025.
For assistance with your purchase and to resolve the double charge, please contact our support team directly at [email protected]. They’ll be able to look into your account.
We appreciate your patience and understanding.