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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This course is very professional and well organized. I like how effective it is and effortless.
None, just starting this program.
Ready to start, lets go ready.
Easy to use, Found the study pack that best fit my needs and reviewed.
Nothing confirms that the practice exam I am ordering is for the Washington Managing Broker - STATE portion. I may be ordering a practice test for the basic broker exam in stead of the managing broker exam - but your site is very unclear.
Experience was pleasant and quick prompting to purchase the practice exams
It was easy to navigate through the website. No issues when paying.
I think that there could be areas of improvement. I feel like this a very difficult website to navigate at times.
Easy to navigate and no hassle with no pressure to purchase other products
Great Service Quick and easy to follow and order. Appreciate the support.
The prep material didn't not match up with the questions in the exam. It focused heavily on masonry and foundations when only a small portion of the exam covers that
Thank you for your feedback. We're sorry to hear about your experience with the prep materials. We did attempt to contact you in response to your issue on June 11,2025.
For further assistance and to ensure your concerns are properly addressed, please reach out directly to our support team at [email protected]. They’ll be happy to look into this and help clarify any issues.
We appreciate you bringing this to our attention.
None i feel the need to review more to pass my RRT test. I heatd from a former colegue its a good review for test.
Great resources! Looking forward to passing the Real Estate exam.
Easy to order; easy to purchase. Looking forward to studying.
I tried to expedite shipping but it would not give me to option when checking out.
Love how efficient things are and that I get through s fast.!
Ease of use, clear instructions, and a user friendly website experience.
It took constant hassling to even find the link to order this and send my results to my college. I tried contacting hiset support via email for over a month, and only got responses over and over again saying "it typically takes 2-5 business days to process these requests, please wait and contact us" and that my "issue had been raised up to the backend department". I did not find the form to have my certificate sent to my college until I called hiset support myself and asked on how to have my scores sent. I had to deal with a representative that had a very thick indian accent and was difficult to talk to, and even when I was sent this form I was not sure of whether or not it was actually the right one because its a "CHSPE order form" and not a HiSET result order form for the new HiSET proficiency exam. I do not have a chspe number, and I filled it out with my HiSET id.
Thank you for sharing your experience — we understand how frustrating this process has been, and we're sorry you’ve had to go through so much just to get your results sent. We did attempt to contact you in response to your issue on June 9,2025.
For further assistance, please contact our Test Taker Services team directly:
📞 Phone: 1-855-MyHiSET (1-855-694-4738)
🕐 Hours:
Monday – Friday: 6:30 AM – 5:00 PM CT
Saturday & Sunday: 8:00 AM – 4:30 PM CT
📧 Email: [email protected]
If there’s anything we can clarify or pass along, feel free to let us know.
Can't downloads files. Said expired. Site not responsive.
Thank you for reaching out. We did attempt to contact you in response to your issue on June 9,2025.
If you're experiencing issues such as file download errors, expired links, or an unresponsive site, please fill out this form for further assistance:
https://www.surveymonkey.com/r/hisetfeedback
This will help the support team look into your issue more effectively.
Let us know if you need anything else!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for bringing this to our attention. We did attempt to contact you in response to your issue on June 12,2025.
For assistance with ordering the correct practice exam, please contact our support team at 866-589-3088 or email [email protected].
We appreciate your feedback and are here to help clarify any confusion.