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PSI Exams

4.1

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...


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PSI Exams Reviews Summary

The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
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Confusing
May 3, 2026

I felt like the instructions were unclear re how to put the exam "in my cart". It took several attempts but eventually able to do so.

Date of experience: April 23, 2026
Oregon
1 review
0 helpful votes
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No refunds is absurd
May 2, 2026

Tests were ordered for a class for my program and apparently the wrong "portal" was used. The purchase was about $2000. 00. I immediately contacted PSI no exams were taken and requested a refund and apparently its "not possible." Abysmal.

Date of experience: April 22, 2026
South Carolina
1 review
0 helpful votes
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Got me Ready for Success
May 2, 2026
Updated review

I originally bought the wrong thing. They got me the right prep tests that I could take unlimited times. I was confident and comfortable taking the test and passed with ease

Date of experience: April 1, 2026

You helped me pass first try
March 20, 2026
Previous review

I didn't know what I needed. You helped me get the right books, helpful tabs, and practice tests. I passed first try 1 hour before I ran out of time

Date of experience: January 15, 2026
Colorado
1 review
0 helpful votes
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Great
May 2, 2026

II love option of practic3e exams.

Maybe make it so you can check the ones you got wrong easier, like be able to highlight the row in the overview and be able to click on it and it opens up your missed question. Then a nice added feature would be to hit a lesson option tab and it breaks the question down into a leson with hyperlinks also added at bottom that takes you to more in depth teaching materialctice exams.

Date of experience: April 22, 2026
Arizona
1 review
0 helpful votes
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The price is high
May 2, 2026

The price is high. You should do some adjustments on the price.

Date of experience: April 21, 2026
Missouri
1 review
0 helpful votes
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Good i really enjoyed adding the product to my cart and putting my credit card in to pay for it.

Date of experience: April 21, 2026
Maryland
1 review
0 helpful votes
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So easy to use and straightforward in placing my purchase. Also, there are many different practice test options that can help me pass the exam and got to choose which one best fits my needs.

Date of experience: April 21, 2026
Ohio
1 review
0 helpful votes
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Self evaluation CSFA exam
May 1, 2026
Updated review

I didn't take advantage of the app like I should've but when I did look over the questions it was very helpful. This time I will try to study every day

Date of experience: October 21, 2025

Easy to access and heard good things about the exam...
December 14, 2025
Previous review

Easy to access and heard good things about the exam prep test

Date of experience: December 4, 2025
1 review
0 helpful votes
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They haven't updated their material since 2016 and when inquiring about it they never respond

Date of experience: April 21, 2026
New Jersey
1 review
0 helpful votes
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My access code doesn't work and the assistant isn't responding an neither are the emails. I purchase a 25 dollar test for it not to work and me not to get refunded

Date of experience: April 21, 2026
Louisiana
1 review
0 helpful votes
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Veo que es bueno para prepararte es una buena oportunidad para prepararse profesionalmente me gusta el sistema

Date of experience: April 20, 2026
Brazil
1 review
0 helpful votes
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You don't have actual copies of proficiency certificates for the CHSPE, just letters. Makes no sense.

Date of experience: April 20, 2026
Iowa
1 review
0 helpful votes
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Confusing
April 30, 2026

I feel like i have already purchased this but couldnt log into it for some reason with out paying again

Date of experience: April 20, 2026
Pennsylvania
1 review
0 helpful votes
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Very quick and accurate, hopefully with the bundle Exam I'm able to get multiple chances to memorize the required information.

Date of experience: April 20, 2026
Michigan
1 review
0 helpful votes
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Not specific to the State of Michigan, they seemed to be for national level questions, the other states seemed to have specific programs

Date of experience: April 10, 2026
California
1 review
0 helpful votes
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The website and process are easy to use; I like that I can have both a hard copy and digital copy of my passer letter.

Date of experience: April 20, 2026
Alabama
1 review
0 helpful votes
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Sr. Adjuster
April 30, 2026

The testing center was quite and easy to take the test in. I plan on retaking my exam there again.

Date of experience: April 18, 2026
Maryland
1 review
0 helpful votes
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Good system
April 30, 2026

Good system. Easy to navigate. Good experience. Would recommend

Date of experience: April 20, 2026
Texas
1 review
0 helpful votes
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This study material is Awesome with great results
April 30, 2026
Updated review

Utilized the study material provided by PSI and passed my test the first time, Thanks PSI. You're the BEST!

Date of experience: January 9, 2026

PSI study material is great
January 14, 2026
Previous review

Have purchased several PSI study material packages in the past. In which all have been great in successfully preparing me for the upcoming exam.

Date of experience: December 9, 2025
1 review
0 helpful votes
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No Real Direction Given
April 30, 2026

My Eneral Contractor Exam was to be 6 hours long and open book. But PSI will not tell you what books are allowed, nor give a list, nor be avaible when you email or call with questions. So, I went into the exam with books GOOGLE said I could have and turned out unable to use any and had to test blind. I have to reschedule the exam and still have no idea which books they allow.

Date of experience: April 17, 2026