On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Perfect so far no issues.
Can not complain about the system excited to be able to take the test and become a master electrician
I found what I was looking for very easily. And I found what I was looking for in Spanish.
$50 is a big cash grab for what was provided. Most content was blocked and behind paywalls. Even when I went through all questions, many were then hidden or not shuffled through again to cover. After taking the test again and passing, many questions from the test weren't covered in any of the three pracitice tests.
If anything, i'd love a refund as it didn't prep me anywhere near what it should have.
I had a great experience, and I will be returning to this website
Betasdfawsfasefwaegftwesaaswegfagsaregsagsagsadfsdafsdadsafsafsadfsadfsdafsda
Seque ba ser de mucha ayuda, me recomendaro. Gracias por todo.
I had some issues finding info for CNA vouchers in the beginning, but I got the information later by looking. Need information on the site on how to use the vouchers.
I purchased study pack twice eager to use it, got billed for it and could not access, apparently I used the wrong portal because this seems right. Hopefully it works this time and I get my money back.
It was really fast and easy, although I'm not so sure how does it works and how can I get the materials I purchased!
There must be transparency about what a test focuses on versus what materials you provide for your practice-test material. It is a misleading and harmful practice to overload test-takers entering a trade or elevating their responsibilities within a trade, by 'upselling' a *useful but distractingly and unnecessarily large scope of information* and framing this material as 'test-preparation'.
If the sector focused on a general license, and specializations/certifications as a branch system of expertise and liability we would all be a lot better off.
Was able to find my book in a couple of seconds. Was pretty easy. Didn't like that I could straight away contact anyone, but I found the search bar, and we were good from there.
It was ez…………………………….,.,.,,,,,,…,,,,,,,,,,,, ………………….
It was easy to log on, It was recommended, any assistance helps for theses tests, i will feel better if i do a practice test prior to my real test to see if im ready or if i need more time
I was a bit confusing my state was not listed as one of the states for the practice exam.
The website is really slow. I wish the website was easier to use too. I found it quite difficult to obtain my practice test voucher.
I will be able to give my experience fully when Milan Institute rep receives this digitally even though you have asked for my shipping address. So far, experience has been user friendly.
I ordered a suggested book, and it was the wrong one. Maybe a check should be put in place, i. E. here is what is normally ordered etc.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members