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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
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Not getting the certificate for 2 years is outrageous. Turns out the supposed free certificate requires me to purchase after all these years.
I wish I was able to have a physical copy to mark and study, I get that it has to be limited to a browser but that does limit my ability to access.
After purchasing the practice tests, they were not on my account and i had to contact support to get them a day before my actual exam.
It should specify to use chrome when checking out. I only figured this out on my own after calling customer service and having the line disconnected
I purchased the WA Real Estate Broker Practice Test (29.95) which states: "Basic practice tests are multiple-attempt practice tests ". I took the test multiple times but it was always the same test - no new questions. Definitely not worth 29.95 for one test.
The practice test were very helpful! I thought I did pretty well, what I thought I could do. I should do well on the actual test.
There were technical difficulties, my responses didn't interface and it looked like I scored a zero after 3 hours working on it. But the detailed answers were still a tremendous help.
Easy to use, came highly recommended. I needed an alternative to studying
Would like to sincerely thank the Life in the UK test centre at 107–109 Lewisham High Street for the wonderful hospitality of Stef and all the team members. I have taken this test several times, and each time the staff, especially Stef, were extremely kind, patient, and professional.
Their guidance and support made the experience much smoother and less stressful. I truly appreciate the dedication and effort of the entire team. May God bless them all.
Kind regards,
Houman Yousefi
After paying for theory practice tests 3 pack, I received nothing by email and I don't have access to this. The contact link doesn't work so I can let the community know about it
I was trying to take a proctored exam and despite the pre-check working there was some issue that wouldn't let me take the exam with my laptop come time and I have yet to get any word about it after being told a case was going to be opened.
This is much more difficult than it should be to re certify. Not sure if this is even anything that I need - not clear instructions
I wish i would have found this sooner, but i'm hoping this helps with my retake along with all my other notes and modules, and...
Having to create a second account to purchase practice tests is a hassle. It would be so much more user friendly to be able to use the same account i schedule and pay for exams.
It's helpful. I think the website is a little confusing to get around but I guess if you're used to it, it would be easier but I don't usually come on here and order things but I like it so far.
I just took my test and 95% of the practice questions i took 3 purchases from you were not on that residential limited test. I am going for limited building contractor but i think the residential tests were the wrong test to study or your questions are completely different than what the test is.
Not even close to what i was previously studying so i will see if these questions on this commercial test are more like the test i just took. Way more questions on metal and concrete than i was expecting
Too many foreigners answering phones have a hard time understanding them as well as them understanding what i am asking
Kind of a confusing site. Seemed to be 2 National Salesperson bundles at exactly the same price. I assume i chose the best option.
I ordered a pdf social studies practice test. I never downloaded. I called customer service. The lady said that by her side was downloaded and there is nothing she can do to fix it. I never got it it show in my screen something went wrong do notnleat me download. I asked for her manager but never fix it. I called back nobody fixed the issues. I will never purchase anything from this online store. Waste or money.
I like it was easy way to learn!
Thank you! I love it so much1!
I mean wth. I havent had an opportunity to use you yet. Then you force a survey on me. So far it sucks. You should do this at the end
Need to see how questions are worded on this practice test because The pass rate of students being able to pass My Lady comprehensive 14th edition test is 100 percent but then cannot pass at PSI test
Answer: May take over 1 1/2 hours on hold with zero contact
Answer: Complete and total scam! Run for your life do not use this company under any circumstances you will not get your certificate or license or whatever you're coming here for! They've taken my money twice and I still have nothing to show for it they've lost my test, a digital test that was watched by video for 2 hours by someone. Please tell me how that happens, now I'm at risk of losing my job because I can't get my license. This place literally is about to ruin my life. Go anywhere but here.
Answer: Impossible. They don't care, let alone bother responding. Crooks
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