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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Took exam at location and failed but no help during test. Exam room screens not adjustable to my face. Font was too small and all flagged items had to scroll through to find them during a timed exam vise jumping directly to the first and the remaining consecutive questions.
It was absolutely a pleasure speaking with a very kind and polite representative ((Although she was rather sick she kept a composed demeanor) who exhibited a very transparent approach. This lead me to the final decision to purchase. Looking forward to my studying and the successful passing of my exam. Thank you!
Making a purchase turned out to be very simple and quick! Thank you!
Good makes sense so far. I wish more tests were free though. I would still end up buying one but good so far.
It was easy and I had options. I was able to choose the best option for me.
Very fast, very easy to use, simple, straightforward, takes least amount of time
Easy process, user friendly, nothing else to say have a good day
Easy guidance from start to finish placing order. And clear how to do it
The questions are completely different vocabulary and I feel like the majority of the questions and answers are twisting and unfair. I understand the point of a state exam is not to be easy, but when there is a 2-3 sentence question following with a 1-2 sentence answer it is very disgorging.
No one could answer my question on what test i need to take as an agent in Fl to get my Georgia Sales agent license
Easy transaction. Thank you so much. Can't wait to pass! I am nervous about taking my theory exam but the 650 practice questions should help
My test prep won't load on any platform and I have messaged support who has not returned my message for 4 days since their first response did not work to solve the problem.
So far so good. I was informed online that PSI provides several valuable services that can be used during my real estate endeavors. It has been simple so far but I will see what more it has to provide as I progress through my study material
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The first P&C practice test that comes up doesn't show Spanish on the picture although the Property test next to it does. However, in the text underneath, which was cut-off on my screen, it says Spanish, It doesn't make sense to have the word Spanish on some of the pictures, but not all of them, when some without the word are still in Spanish.
The item I was looking for was sort of hard to find. I think if you want customers to shop more products it should be a bit more visible
Smooth and easy I am definitely looking forward to taking these tests and passing so I can continue my career
At the top of the email it says you get 90 day access and gives username and password. However, it does not say until the very bottom of the email that if you click to see your results you lose access to the exam. I spent 50 dollars on it and only had it for a few hours, which is very upsetting
A little confusion right out of the gate where the PSI exam prep was advertised to cover 13 topics and offer one or two free practice exams. So I purchased the $59.95 package and noticed that I only received nine topics. I inquired to the company, and without reply, magically I received 13 topics after that. It makes me wonder did I misread or misunderstand something? Then when I got myself ready to take the practice exam, I click the icon, and it was an $40 extra fee! Again did I misunderstand something? So I reached out to the company showing the advertisement that said free practice exam, and I never heard back. I think the questions were good, I learned a lot, and yet there are some blatent errors. So I would give the company feedback. Doing a CMA, subject property has traffic from trains. Then it asks how to adjust the comps up or down. It would say to adjust the comps upward because they are more valuable. I kept scratching my head, checking the internet, reading their explanation which was AI generated, and still I felt it was wrong. 3 weeks later I would get the same question and it would not be updated. Was I going crazy? Shouldn't they cops be adjusted down? Again I submitted screenshots showing disparity between the advertisement and then the extra fee for practice exam. Still no reply from PSI. I wanted to pick three stars which means neither positive review nor negative, but I would have to say I got negative feelings about PSI. The application itself is well organized and they thought of everything else. I did pass exam, but maybe there are other better apps.
Didn't pass the state exam. Apparently i need to fill out 50 characters more to fulfill this experience section so here we go now is everybody bot happy?
DIDN'T PASS THE TEST OOOOOOO O OOO OOO OOOOO OOOOO OOOOO OOOOOO OOOO OOO OOOOO 50 CHARADTERS
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members