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PSI Exams

4.1

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From the business

Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.

Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.

Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.

Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...


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PSI Exams Reviews Summary

The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 9 days

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India
1 review
0 helpful votes
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Easy
April 2, 2026

Easy process to place the order, would like to see more exam options in PSI online portal

Date of experience: March 23, 2026
Texas
1 review
0 helpful votes
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Good……………………………………………………………………………………………………………………..

Date of experience: March 23, 2026
New Jersey
1 review
0 helpful votes
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Your store is different from the Exam schedule signup. A little confusing that you need to set up an account for the store when you have a exam schedule login already.

Date of experience: March 23, 2026
Indiana
1 review
0 helpful votes
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Thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank you thank

Date of experience: March 22, 2026
1 review
0 helpful votes
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Not only are several of the questions very repetitive, but also not encompassing of some relative exam topics. To top this off, I found that 8 of the questions "missed", I actually didn't. I used several sources to verify. The AI tool from psi is also absolutely useless. Asked for code references for questions and it either couldn't or wouldn't provide them. If I could give 0 stars I would. Complete waste of money.

Date of experience: March 22, 2026
1 review
0 helpful votes
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Broker Exam
April 1, 2026

The monitoring of the work environment was pretty strict which is understandable. I was actually instructed to keep my hand away from my mouth while taking the exam and it took longer than previous online proctoring experiences to receive approval for the work area. Also, something happened with the internet connection during the exam which resulted in me only being able to complete 15 questions. I was not able to re-connect. In the event that something like that happens in the future, is there a protocol to follow to try to get back online to resume the exam or is that attempt forfeited? It's a shame that I had to spend money on a test that I wasn't able to complete and I hope that it does not happen the next time around.

Date of experience: March 11, 2026
Washington
1 review
0 helpful votes
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When I knew what to look for it was easy to find what I needed. Website was easy to navigate and simple to understand. Thank you.

Date of experience: March 22, 2026
1 review
0 helpful votes
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Very dissatisfied
April 1, 2026

My exam was scheduled to be taken on 3/13. I went through all of the system checks with my computer days prior to the exam and everything was marked as compatible. The day before the exam, I attempted to open the PSI system and do the tutorial. This would not work for me, I was able to open PSI but it would not load past the first screen, I called the PSI IT department where I was on the phone with them for nearly an hour as they tried to trouble shoot this (Ticket # POA *******) They could not fix the issue but "assured me that it would not happen the day of the exam and that this is simply because it is a tutorial" I asked for a callback number in the even t it does happen the day of the exam. She gave me "PSIs direct IT number". The next morning when trying to log into my exam- the same thing happened. I tried calling the number given to me but it was required an extension number which I was not given. I then spent another 30 minutes on the phone with PSI's IT trying to trouble shoot the issue again. They were unable to fix the issue and I was marked absent from my exam. I am now waiting an additional 5-7 business days for the veterinary board to investigate the issue and decide whether I can reschedule my exam at no cost and if that attempt will be held against me. I am very unhappy because I followed all the instructions and was ready and prepared to take my exam and now I need to wait another 2 weeks before possibly being able to take it again.

Date of experience: March 13, 2026
New York
1 review
0 helpful votes
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Muy bueno son los mejores gracias por todos mucha mucha gracias

Date of experience: March 22, 2026
Connecticut
1 review
0 helpful votes
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Pretty convenient
April 1, 2026

Pretty convenient. I hope it prepares me for the test. Since I have not seen the content or taken the test I can only give four stars for the service so far.

Date of experience: March 21, 2026
1 review
0 helpful votes
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Not worth it
March 31, 2026

I've never wasted my time and money more unproductively in my life the study prep doesn't help you prep at all. I would have been more productive with my time if I didn't study and just slept. I'm not sure psi even knows what there own test is about the only way the study prep could be helpful is if you use it to know what the test isn't going to be about.

Date of experience: March 21, 2026
California
1 review
0 helpful votes
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It feels a very well established path to buy this book!
Nice and easy way to order my book that I need

Date of experience: March 20, 2026
1 review
0 helpful votes
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Me and my business partner purchased the 100 dollar option and when I took the lle test it became obvious within the first ten questions that the prep was a waste of time and money I still passed first try tho I also want a refund and an apology

Date of experience: March 20, 2026
Maryland
1 review
0 helpful votes
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Psi is a professional site
March 30, 2026

Psi is a professional site. Very easy to navigate through. They offer a lot of assistance with test

Date of experience: March 20, 2026
Arizona
1 review
0 helpful votes
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I was offered a 1 week package and wasn't able to purchase because it wouldn't scroll down to hit pay option. I tried to fix it and then it disappeared. I could not locate that purchase again. Very frustrated! I have the exam coming up and can not take anymore time with this. I will never purchase again.

Date of experience: March 20, 2026
New York
1 review
0 helpful votes
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Very quick and efficient!
March 30, 2026

Very quick and efficient! I've heard great things from other people regarding these exams and how it helps them prepare for the VTNE

Date of experience: March 20, 2026
California
1 review
0 helpful votes
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Se me ha hecho fácil la manera de entender las cosas y el proceso de pago también

Date of experience: March 19, 2026
Florida
1 review
0 helpful votes
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Only 60 day access!
March 30, 2026
Updated review

Ordering was easy, but I didn't like that you only had 60 days to access something you paid for. I missed my window and had to purchase again.

Date of experience: March 4, 2026

Quick and easy
January 10, 2026
Previous review

Quick and easy. Just follow the prompts and check out. Thanks!

Date of experience: December 30, 2025
Washington
1 review
0 helpful votes
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Easy process!
March 29, 2026

Easy process! Wish we got 2 attempts for the practice test, once to test, then review, and then try again to challenge ourselves.

Date of experience: March 19, 2026
Texas
1 review
0 helpful votes
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Voy a probar haber que pasa si funciona o no funcioana espero mejorar para el examen

Date of experience: March 19, 2026