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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have attempted now three times to get the managing broker exams. They are sending me the wrong tests. With no return
Very loose security. It's easy for someone to steel the email addresses of thousands of people who put CHPN on their resume, and use that email address, from that resume, to change their passwords and lock them out of this system. I'm appalled you even put the password to log in open and on your website.
We appreciate your vigilance and are concerned about the security issues you've raised. We did attempt to contact you in response to your issue on January 12,2024.
To address this matter promptly, we recommend reaching out to our dedicated candidate team. You can contact them at 866-589-3088 or via email at [email protected].
Thank you for bringing this to our attention.
Focus on more about what you can offer not like browsing a store
Thank you for bringing your recent experience to our attention, and we apologize for any frustration you've encountered. We did attempt to contact you in response to your issue on January 12,2024.
To address your specific concerns and explore potential solutions, we recommend reaching out to our dedicated candidate team at [email protected] or by calling 866-589-3088.
Thank you for your understanding and patience. We look forward to assisting you promptly.
I bought the Missouri practice exam prep book for real estate. I clicked the link to get the file downloaded and when I clicked it it said error page unknown. When I reached out in regards to it they refused to give me another copy or refund. So not I have lost out on $21 and the prep book to help me study for a test I have already scheduled. It's sick as hell I had to dispute it through my bank so I hope they give me my money back
Thank you for reaching out, and we sincerely apologize for the inconvenience you've encountered. We did attempt to contact you in response to your issue on January 12,2024.
To expedite a resolution, we recommend contacting our dedicated candidate team at [email protected].
If you have any further questions or concerns, please feel free to let us know. We appreciate your understanding and patience.
All good hoping to pass test with this information
This system is way too complicated. There should be one link from the advancingexpectcare website. The information about my license and what test I need to take is already there. This could be much simplier
Thank you for reaching out and sharing your thoughts on the system navigation. We appreciate your feedback and we're sorry to hear that you found the process more complicated. We did attempt to contact you in response to your issue on January 12,2024.
For immediate assistance and guidance through the current process, please don't hesitate to contact our candidate team at 866-589-3088 or via email at [email protected].
Thank you for bringing this to our attention, and we look forward to helping you.
Good option to practice to get ready to take my test
I had problems finding what I needed but once I did the process was easy
Thank you for taking care of me with the retake on exam and letting me know which study to purchase with it. I will try your study notes. So good thoughts for passing. Thank you.
It was difficult to log in and used an old email that I don't use much anymore.
We're sorry to hear that you encountered difficulties logging in and we did attempt to contact you in response to your issue on January 9,2024.
To expedite the assistance you need, please reach out to our support team at [email protected] or call us at 866-589-3088. When contacting us, please provide the following information:
- Full Name
- Any available order or confirmation number
- The email address associated with your account
- A brief description of the login issues you're facing
Thank you for bringing this to our attention, and we appreciate your understanding as we work to assist you.
Absolutely horrible service! Bought a pdf file and it did not save on my mobile. Called customer service asking to resend the link and was declined. Had to purchase another one! Waist of money and completely a scam to purchase the pdf files that can not be downloaded to mobile devices!
We hope this message finds you well. We're sorry to hear about the challenges you've encountered. We did attempt to contact you in response to your issue on January 9,2024
To expedite the resolution process, I recommend reaching out to our support team at [email protected]. Please provide them with the following details:
- Full Name
- Order Confirmation Number
- A brief description of the issue
- Any error messages or details you received during the download attempt
Thank you for bringing this to our attention, and we appreciate your understanding as we work to address this issue promptly.
I was not given an option for an alternative shipping address.
To hard to set up for testing after taking all of your courses.
We're sorry to hear that you're facing challenges with the testing setup process.
To address your concerns and provide the assistance you need, we recommend reaching out to our candidate team at [email protected]
Thank you for choosing PSI, and we look forward to assisting you with any challenges you're currently facing.
Your website, customer service and overall experience is horrible and I've reported to Dept of licensing
We sincerely apologize for the challenges you've encountered, and we appreciate you bringing your concerns to our attention.
To address your issues and provide the assistance you need, we recommend reaching out to our candidate team directly. You can contact them at 866-589-3088 or via email at [email protected].
Thank you for your understanding, and we look forward to assisting you promptly.
Is ok, the only thing is to get to the exam take a long time
It would be easier to add the quantity at the cart however, it was not painful to go back each time to add an item.
Despite activating my account, it still tells me it doesn't exist
Thank you for bringing this matter to our attention, and we apologize for any inconvenience you've experienced.
Please reach out to our dedicated support team at 866-589-3088 or send an email to [email protected].
We appreciate your patience and understanding.
I took the real estate examination on November 13 both of them national and estate portion. I passed the estate. So I was schedule November 27 to retake the national portion. After the test the receptionist couldn't give me my score because her system wasn't working properly. So I have to call psi support. They have being creating so many tickets that NOBODY is checking. Is being over a month that I don't have any answers. I was talking with this specialist Michelle Mclaughlin and she stops answering my emails. The last time I called them they said that the tickets were sent to the wrong department so she will request them to mail my score. It's being a week from that conversation. This experience from PSI I wasn't expecting is unbelievable what a lack of professionalism.
We hope this message finds you well. We understand the urgency of your situation and apologize for the inconvenience you've faced in retrieving your exam score.
To expedite the resolution process, we recommend reaching out directly to our candidate team by providing the following details via email at [email protected]:
- Full Name:
- Exam Confirmation Number:
- Details of Concern
Thank you for bringing this to our attention, and we look forward to assisting you in resolving this issue.
Some info for test material and review material is difficult to find.
Thank you for reaching out, and we're sorry to hear that you've had difficulty finding information on test materials.
To assist you more effectively, we recommend contacting our support team at [email protected] or by phone at 866-589-3088. Please provide them with specific details about the test or review material you are seeking information on, and they will be happy to guide you and address any concerns you may have.
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to help!
Great experience with psi training. The education assistance from psi helps me alot. The psi training helps alot, thanks.
PSI is a opportunity for students to learn and grow. PSI has helped many students to progress in their educational goals. I'm grateful for the educational opportunity to continue my learning experience with PSI.
I'm grateful for the educational opportunities that PSI has given me.ppSI has given me excellent add advice to progress in my field of learning.PdSI has helped me to develop career skills that I can use in my life field of work.
Excellent experience. PSI provides great testing experience.I'm glad that I have continued training with PSI.
PSI has been good for me and my busy schedule PSI is a wonderful organization that supports my continued training.I have had a great learning experience with PSI.
My experience with psi has been good. My overall experience with psi is 5 stars, psi provides challenging learning materials.I'm glad to be studying with psi.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you've experienced.
To resolve the issue with receiving the wrong tests for the managing broker exams, please contact our support team at 866-589-3088 or email [email protected].
Thank you for reaching out, and we apologize for any frustration this may have caused.