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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Worked good, although for the lack I got I for sure thought I was going to get more subject to study off…
It's a lot of jumping around. Going back to home for more options isn't very easy.
It was okay, I forgot my password and reset my password was not working
Perfect thank you for helping prepare for my upcoming test.
Great…………………………………………………………………………………………………………………….
Price is ridiculous. The board exam is already expensive enough
Thank you for your feedback and we did attempt to contact you in response to your issue on June 17,2024. We understand your concerns about the pricing and appreciate your input. For any concerns or assistance, please contact [email protected].
Quick and efficient website. Easy to navigate, best part was that I did not have to watch a tutorial video just to utilize the website.
I did not like the way the results are handled. I could not understand how I had the score I had each time. The Score I got per subject matter did not make sense, and I could not add up to the total your system said I had.
Why not detail how you arrive at the score? It would be nice if you could respond to me
Philippe LARUE
We apologize for the confusion. Please contact us via email at [email protected]. Be sure to include your full name, exam confirmation number, and specific details of your concern.
It was a Quick and accurate and user friendly experience thanks
Thank you for providing this information. I am looking forward to it helping me pass my exam.
Pretty good website. Easy explanation of courses and very good online information
Simple and quick! Very efficient! You require to much in this section. :)
Took the exam 3 times and still haven't passed and used the study guide from psi and i guess its not helping.
We're sorry to hear about your difficulties. For assistance, please contact 866-589-3088 or email [email protected].
Primero dar gracias a Daniel por su tremenda gestión. En lo que respecta al organismo acreditador, pésimo servicio, ineficiente en el proceso de gestion, esto fue una perdida de tiempo. La poca seriedad con el proceso, desacredita el prestigio de su institución, debido a que nunca pudimos rendir el examen porque nunca enviaron la clave para poder ingresar a la prueba en 2 oportunidades.
The sight keeps telling me "Oops something went wrong," when trying to purchase prep test.
We apologize for the trouble you're experiencing and we did attempt to contact you in response to your issue on June 14,2024. For assistance with purchasing your prep test, please contact [email protected].
They provided an immediate reply to my email requesting a new link to set up my account.
Great resource and study guide used it when I got my licence thanks
Last week, I ordered for writing test book by mistake, actually I wanted to order for reading. My request was denied and I made my payment.
Now I ordering for HiSET reading book. I made payment. I am preparing for take reading test. I would like to deliver my order as soon as possible. Thank you.
We understand the inconvenience you've faced. For assistance with your order and delivery, please contact 866-589-3088 or email [email protected].
Easy to read, multiple questions ate better. Better to take it at home
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We understand your concerns about the navigation and appreciate your input. We did attempt to contact you in response to your issue on June 17,2024. For further assistance, please contact [email protected].