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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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So I am going through the electrolysis questions & more than half of the questions are irrelevant to Electrology, the questions are about manicure, nail & hair color? I payed to study Electrology test practice questions not cosmetology questions!
I had made purchase prior and never used it. There wasn't any discount for unused test or any type of reimbursement. This isn't fair to the consumer.
We understand your frustration regarding the lack of a discount or reimbursement for unused tests, and we encourage you to reach out for further assistance. We did attempt to contact you in response to your issue on June 26,2024. For NBRC self-assessment exam (SAE) support, please call (913) 895-4828 for assistance with your concerns.
I thought it would allow me to view the answers to which I got wrong.
Thank you for your feedback and we did attempt to contact you in response to your issue on June 26,2024. Please contact 866-589-3088 or email [email protected] for assistance with your concerns.
So So, the test alone should have info from the licensed course instead of needing to pay you for anything.
Your feedback is important to us, and we understand your point regarding the test content. We did attempt to contact you in response to your issue on June 26,2024. Please contact [email protected] for assistance with your concerns.
Great opportunity to identify my weak spots and help me progress in my professional development.
I am thoroughly enjoying the question bank. However, there is a slight delay in password recovery emails
Very fast! Was able to navigate the website and order quickly and efficiently :)
Easy to understand instructions. The interface was fast and clear
Great resource of help for us to be successful in the trade field
Good experience.
Knowledgeable
Easy-to-use
Helpful...
We're glad to hear you had a good experience and found our service knowledgeable, easy-to-use, and helpful. If you need any assistance, please contact [email protected].
La experiencia fue satisfactoria, un examen completo y la metodologia de evaluación la adecuada
So for so good, ready for study's. Hopefully to help me to learn more about cosmetology
The website is not intuitive to follow and understand the options I have.
Easy does it. I hope it helps me pass the test.
Easy does it. I hope it helps me pass the test.
Easy does it. I hope it helps me pass the test.
I love that they have prep questions to help me pass my test the first time
Hoping the practice tests help give a realistic preview of test day
Easy to navigate the website and instructions were very clear.
Quick and easy; also, great phone support from Alex - she was professional and knowledgeable
It has been Very nice and easy to find! Will use again if needed! Fingers crossed for a successful test from these study sessions!
If It helps me pass its well worth it the time and money to help me
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for the inconvenience caused by the irrelevant questions in the electrolysis practice test. Your feedback is important, and we will address this issue promptly. We did attempt to contact you in response to your issue on June 26,2024. For assistance with your concern, please contact [email protected].