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Every day our clients help people around the world to develop their skills and gain important certifications. Supporting test takers to realize their dreams, reach their potential, and improve their life chances.
Our clients care about their test takers – and we share that responsibility. That’s why they trust PSI with their reputation. Partnering with us in a rapidly evolving landscape to deliver over 22 million tests every year. All backed by exceptional test taker experiences, innovative test delivery solutions, and best practice test development.
Our clients know they can rely on PSI’s long history of testing that is grounded in proven science, the latest technology and extensive expertise. Our willingness to listen and adapt means clients can either benefit from a full testing service, or access solutions at any stage of their testing journey.
Our unwavering focus is on delivering frictionless and fair test taker experiences, without compromising test integrit...
PSI Exams Reviews Summary
The company demonstrates a generally positive reputation, with customers appreciating the quality of study materials and the user-friendly ordering process. Many users find the resources helpful for exam preparation, highlighting effective organization and supportive content. However, significant concerns arise regarding customer service, particularly delays in document processing and inadequate support for inquiries. Complaints about the accuracy of practice tests and a lack of clarity in product details also surfaced, indicating areas for improvement. Overall, while the company excels in product quality, enhancing customer service responsiveness and clarity could further elevate customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very easy to use and effective many tests are not like this and ye
Website is difficult to navigate and can be difficult to locate tests or find info about tests. Also is difficult to contact psi if taking a test and location is hard to find as some locations do not have visible signage
I live in a Frontier Location, good to have online study tools, thank you
I just bought something so all go so far
No problem using the website. I can now study to take the national portion of the Tennessee Affiliate Brokers Exam.
Customer service is not good! They say you can enter coupon code, but when you do all are invalid!
Thank you for bringing this to our attention.
We apologize for the frustration you've experienced with the coupon codes. It's important to us that your issues are resolved, and PSI's support team should be able to help you with this matter and we did attempt to contact you in response to your issue on Aug. 8,2024.
Please let us know if you need any further assistance. For assistance with your concerns, please contact PSI directly at 866-589-3088 or via email at [email protected].
Thank You for letting me purchase the test look forward to testing
My order got cancelled, as I was not charged. During the order process. The next day someone Fromm PSIcalled and addressed the issue. I cancelled the order. All together. When was ready to take the exams, the reordering process was difficult. Had to call customer service who. Informed. Me that. Someone will. Call me back. Waited, no has called. Returned to website, and. Call customer service again.
Thank you for reaching out and sharing your experience. We're sorry to hear about the difficulties you’ve encountered with the ordering and reordering process. We understand how frustrating this must be. We did attempt to contact you in response to your issue on Aug. 8,2024.
For further assistance, please contact PSI directly at 866-589-3088 or via email at [email protected]. They should be able to help resolve the issue.
We apologize for the inconvenience and appreciate your patience as we work to improve the process.
The questions on the test exams do not show your knowledge of real estate brokerage, because they are worded in such a way, that there is no one correct answer. The questions are too short and do not include enough data to make an informed decision.
Thank you for reaching out. Regarding the test exam questions, we understand your frustration and we did attempt to contact you in response to your issue on Aug. 8,2024.
Please don't hesitate to reach out if you have further questions or need additional support. Please contact PSI directly at 866-589-3088 or via email at [email protected].
Thank you very much good luck to me free me free you free the world
I was having trouble preparing for the exam, so these materials were helpful.
Great! Very easy to use, and may actually reflect what is on the actual exam since you guys are the ones administering the test at your locations.
Hope this help really sure want to pass it and from what they told me this helps a lot from passed experience
This process was seamless. I only wish that PayPal was an option for payment.
Difficult to navigate, and launch webinar. I have missed my test twice due to the launch saying I was able to log in and then the test not populating. Ridiculous
Thank you for bringing this to our attention. We apologize for any inconvenience you've encountered.
To better assist you, please email your full name, exam confirmation number, and a detailed description of your concern to [email protected].
We are committed to resolving this issue and appreciate your cooperation.
The test at the exam has no correlation to the course material.
Thank you for reaching out and we did attempt to contact you in response to your issue on Aug. 7,2024.
Regarding your concern, we understand that you found the test at the exam had no correlation to the course material.
For further assistance, please contact 866-589-3088 or email [email protected].
I could not find the product that I was looking for. I had another agent searching as well and finally between the two of us we were able to find this. I asked to have my password sent to my email and that never arrived, I had to set up a new account.
Thank you for reaching out and we did attempt to contact you in response to your issue on Aug. 7,2024.
We understand that you had difficulty finding the product you were looking for. We apologize for any inconvenience this may have caused. Please reach out to the support team for further assistance with your account.
For further assistance, please contact 866-589-3088 or email [email protected].
I have no experience yet this is first time im buying from this place
Locating exams is like a maze, I still have not found it, which is causing me to call your office during business hours
Thank you for your message and we did attempt to contact you in response to your issue on Aug. 6,2024.
We understand that locating the exams can be challenging, and we apologize for any inconvenience this has caused. The support team will be able to guide you through the process and ensure you can find the exams you need without further difficulty. For assistance, please contact [email protected].
Thank you for your patience and understanding.
Been easy to use and the customer service is supportive. Thank you
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We're sorry to hear that you’ve had difficulty navigating the website and locating test information and we did attempt to contact you in response to your issue on Aug. 8,2024.
For assistance with these issues, please contact PSI directly at 866-589-3088 or via email at [email protected]. They should be able to help you with any difficulties you're facing.
We appreciate your patience and hope your experience improves moving forward.