ProxibidReviews 248

Be careful using proxibid and the questionable auction houses that are allowed to use the proxibid service. I recently made an online purchase through proxibid at the Schaben auction house in iowa and found they charged my credit card twice for $354.00 for one purchase. The auction house has not responded or refunded the $354.00 over-charge and proxibid sent a very generic email response of "sorry for your recent experience". And that was it. Now i'm out $354.00... my advice is DON'T BID ONLINE THROUGH PROXIBID, if it's not a local auction house that you can go to in person if you have a problem,, stay away from it.

Why is it we only look for these pages once we've had an issue...

The facts... I have an issue with an auction house which resulted in a black flag on my account from proxibid. I contacted proxibid looking for support. They offer none. "Proxibid is simply a means of putting the buyer and the auction houses in touch" They do not offer support for a black flag on your account & will only remove it once the auction house says everything has been resolved regardless of the matter.

Please note, its been a month and a half of emailing to get to the end result of $14.00. My account has been on hold for 45 day's all over 14$. Also note, today was the first time they emailed me about anything. I did not get notice of the black flag & account lockout, and I've emailed them 6 times and have called 3 times to get here. So, if you're planning to look into anything with these guys, grab a chair because they are going to drag this along until you just simply... go away.

For those who want my story:

I had an auction company triple the cost of shipping on an order compared to a previous order with them. When I questioned them, they took offense and told me that just because I got a great deal on my items didn't mean I was going to get cheap shipping. I bought (9) 12" action figures. They said the shipment was (2) large boxes at 32LBS. That works out to 3.5LBS per action figure... 2 Large boxes? So basically this became an unpaid invoice to which proxibid will not help me with, resulting in a black flag that they will not remove because I'm not willing to send a scamming business my $14...

I hope this helps people make an informed decision when dealing with this company. I understand issues only affect a few, but best to know what you're getting into from a user perspective.

They are awesome. I don't understand the complaints. Look for Auctionwholesales on proxibid they are the best. The problems I am reading are from customers who did not do there homework. This is not ebay

It's easy to get addicted to this site, it's like gambling especially if you want to buy cheap stuff and try to flip it but beware.

1) Shipping charges can be outrages and you don't know until the item(s) are charged to your card.

2) Auction Sites mislead items and represent them as something else. This has happened twice to me, one was a lithograph that was described as being gorgeous, when I received it it was in extremely poor condition. Another time I bought an item and it was clearly used and was described as unused.

3) Getting your money back is almost impossible, it takes lots of fighting and most the time you'll be ignored by the seller. You have to open up a claim to proxibid, but even if you receive a damaged item, the auctioner gets their item back and collects on the internet premium.

This site should be shut down, there's horrible business practices being done on this site.

Proxibid's only concern is serving the auction companies, not the bidder. I had a false complaint filed by an auction company employee I had personal conflict with. As a result Proxibid has blocked me from all bidding through the site. Proxibid's employees, whom I chatted with repeatedly, know this is incredibly unethical and they often apologize for the problem. They repeatedly promise to have someone call me to correct it, however, no one ever does. This is a shady company. I still bid in the auctions but I go to the site, never using Proxibid.

Auction house claimed car was "solid body" and "good floors" and only posted glamour shots and day of auction the pictures went dead and then after auction the auction house posted new photos. When I went to pick the car up the floors were gone and the new photos showed it. Two vehicles purchased form this auction house and both less than what was listed. Rust was so bad on one "restorable" vehicle I had to sell it for parts and now this one needs an additional $2700 to get it even close to what they made claim to. Tried suing them in local court, but now have to go to state of where sale was to sue them there. They are so bad they showed up to court, but did not want it tried due to technicality of jurisdiction. What a coward! Auction House is Vanderbrink she lied to me and after I showed her proof, she said "I can't remember that it was almost 2 years ago" try 13 months and it was in her writing! Stay Clear of her auctions as she even states in her advertisement she is out for the seller. Her email is ": salvageprincess" What a piece of work.

Proxibid has done nothing to assist and their escalation department is a guy by the name of Stephen, who never responds to emails, phone calls or letters. So don't think you will ever get support if one of their scam auction houses screws you.

I recently bid on a car at auction and you can choose a pre-bid amount. I was leaving the house and decided to pre-bid on a car, thinking the auction would take place after I left. As it turns out I was still at the house when the auction happened. It was very strange, they show the high bidder online as the bid amount changes. Every time the bid increased it posted my name until it hit the max and I was the high bidder.

To me it looked like they ran the price up to my max, I could have bought the car for way less, very fishy looking. I call Proxibid after and they said someone was bidding, but I personally doubt it, no way to prove it. I recommend you be very careful buying anything that involves these guys.

BE CAREFUL Buying anything represented by these guys!

Bidders beware! What you see is not what you get when it comes to these live auctions. Descriptions are vague and items such as "framed prints" will turn out to be no more than a page from a book framed. This company takes no responsibility for their misdirection and misleading item pictures and descriptions. Also, online bidders are constantly dealing with bidding more than they want as the bid amount changes as they press the button and many times when they are trying to bid, bids are not recognized. Thus there is a great risk of either overbidding or losing an important bid.

I was bidding on items in a local estate and out of all those items, when the time was up I was the highest bidder on a piece of jewelry. But then they extended the time for 2 minutes and increased the amount of the minimum additional bid on this one item only! And I was the winner at the end of those 2 minutes. Then they added another 2 minutes with another increased additional bid, but I was still the winner. The 3rd time they did it I didn't bid. At a minimum they are a very unethical firm.

Overall the site has been okay but stay away from any of the Unique Find Auctions they are a joke. I bought something in October 2012 they lost it in mailing then found it then said it was ok only to say it was damaged. They promised to mail, to give me back my money, etc. and NOTHING has been done even with a complaint into Proxibid for over a month. The government auctions are a scam as well they sent an appraisal on a piece of jewelry for $27,000 and it's worth about $300 for the silver, the jewels are worth basically nothing. Good think I didn't pay a lot for it!