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Tried to use it for an auction this past weekend. Had to give a cc # to sign up. Once they had the info basically couldn't use the site to bid or even watch the auction without it randomly signing you out or the web servers stop responding(tried multiple browsers, computers and internet connections). Now they won't let me remove my cc info or cancel my account despite me not being able to use the services. Highly recommend avoiding dealing with them.
Made an account 10 days before an auction ended for a specific item worth a bit, had put 3 sets of card details in for veri and all was set. Logged in 1 hour before online auction end all ready to go. Got to 5 mins before auction end and the status on the account had changed to 'decline - not able to place bid' I tried frantic phone call but couldn't do anything!
I had got an email, 4 MINUTES before the end of the auction I was on asking me to send up further ID details! After the account had been there for 2 weeks!
Needless to say, what a joke! If they needed that why not ask for it when the account is opened, so angry
It turns out this company is trying to do an auction site using auto auction management tactics. It doesn't work. It is not computer user friendly!
It is like trying to work with several companies at the same time and each company doesn't know what the other is doing. One company tells you one thing and that is not the way it actually works in their own company let alone the others.
You have a company that listed the item, usually a internet listing company, Then Proxibid which doesn't do much, many items I bid on did not have an adequate description or info.
Then you have to arrange payment that has to go through the listing service, not the auction company.
I won an auction item for $155. By the time the listing service and auction sites had added their fees, it was $197! And I had not paid for shipping yet. At this point I can only guess what the total could be. Say $222. That is almost the cost of the item!
Although you are supposed to be able to see the estimated shipping cost before hand, I was not able to do so. Even after paying for the item I wasn't able to see shipping charges!
Each time in the process I had to call Proxibid or the listing service! It is not user friendly and a real pain to deal with.
Many times they had so much junk in their agreement, the new legaleze and verbiage terms were obnoxious, you just through up you arms in disgust!
What is really weird, you never know the actual person or company that own and is selling the item!
I will never use this site again!
We purchased a truck, they fail to disclose pictures they fail to disclose miles they fail to disclose all body damage still has papers from body shop they fail to disclose all damage doors are hanging on never took pics they fail to disclose air bag deployment
They fail to disclose bad engine we purchased a junk pile and the state and government in our country allow a foreign company commit fraud and is ok
Stay away from them or just go look at items first if you can't see items stay away they are a bunch of crooks no different then other companies
Due diligence is on you!
The description can be wrong (not there problem)
The picture can be wrong (not there problem) no joke
I bought a roll of pennies it was supposed to be a 40year old bank roll with the face of Lincoln facing out year 1959 on one end.
What I got was the tails side out on both ends and 1959 written on the roll
I sent 2 pictures (both ends) and the picture that there web site provided of what I was supposed to receive they said that I had to have a independent auditor evaluate
The roll of pennies... Ya I got ripped off plus I had to have the bank do a search of when they cashed my cashiers check they claimed they never got it on july 15th I sent them the bank statement proving they cashed my check on june 19th they put me in collection 2 days after they cashed my check.
Will have the complete story of these penny pinchers on facebook and youtube in a day or 2
I had coins purchased from two different vendors about the same time as my credit card company changed the last few digits, extending the cards expiration date & increasing the credit limit. I did not correct the information on file with you until I was notified by the vendors that you had declined my card. Couldn't you have given me a heads up before they did? One has
Been resolved. Still trying to get ahold of the other one.
Well pleased with proxibid, easy to use and fast replies, well deserved for a top notch rating. Plan on using it again very soon like tomorrow.
Firearms are not accurately described. Generally in worse condition than described. Shipping time from bigger sales is extremely long.
Very efficient service, friendly people. I was able to purchase equipment online that I would have not been able to purchase due to time constraints.
Very satisfied with the experience.
Why is the fee to bob and buy on the MET so high? I am a 54 year old disabled male. It is impossible for me to go on the bidding grounds where the merchandise is, walk around and bid with a numbered sign. It's needs to be an exception for Americans like myself. I love the site, however (15%) fifteen percent is highway robbery.! Can you accommodate a disabled person like me?
The people With Proxibid, very Knowledgeable & helpful & always They Keep Update & Easy To Deal With All Purchased & They Are With You until The Auction become up To the End, So I would Re Commanded to Every One Whenever They need To purchase Their needed They Should Go trough the Proxibid,
WAS HIGH BIDDER ON A $3OO TRUCK CAMPER 200 MILES AWAY AND WHILE I WAS ON MY WAY TO PICK IT UP THE TRANSMISSION WENT OUT ON MY TRUCK. TRUCK SAT A GARAGE FOR TWO WEEKS AND THEY STILL DIDN'T GET IT IN TO REPAIR IT. I ENDED UP TRADING IT FOR A CAR AND WAS UNABLE TO GET THE CAMPER.
This time was a solid win. The company had good communication. I haven't been as lucky in the past. Probably the reason for 4 stars rather than 5. Still nursing a sore spot.
JB
Proxibid is sort of a clearinghouse for online auctions. You can search online for things you're interested in, or search by geographic area. Lots of fun. Easy to use their online application. Just as with any other clearinghouse, just do your research on the auction houses. If an item is selling for an unbelievable price, it is a good idea to check them out independently. But other than those few, most are very reputable, service is good, and great delivery. Proxibid also helps with resolution in those few instances of disagreement with an auction house. This is my primary site for online auction clearing houses.
Auction, everything worked as described. Will continue to use because it is very convenient and runs very smoothly.
I got a good deal. Now, I have to get the company responsible for removing the equipment to return my call.
Always fun looking for bargains that may or may not be overlooked.
Shipping has been very good as well. Items arrive in great shape.
Bidding is good but when trying to watch and/or listen to a live auction in at least 90% of the time the audio and/or video dos not work.
My experience has always been without flaw... no hassles, etc. Responses are prompt and descriptions are clear. Good experience.
Proxibid would be well served to provide more features to its search engine and summary page so users could add notes and rearrange dates for more convenient use.
